it COULD be so great 🥲
When it’s good, it’s good. You pickup, deliver, & get your money & it’s so simple & nice. BUT, if you have any issues, customer service is GARBAGE for the most part, a lot of the Roadie employees at the RoadieXD docks are miserable and barely want to help if you’re new & need it. A huge issue I’m dealing with now is package returns and getting my gig acceptance hindered because of it. I have 2 packages that needed to be returned to the dock which is fine. I get there around 4:30pm (started at 6am) and NOBODY IS THERE. Whole warehouse locked up, closed. Customer service actually told me to quote “wait there for some time” to see if anyone shows up. After literally delivering ALL DAY (even during the deliveries, I had issues from not being taken to the correct address by the gps and app issues where it takes forever to complete and submit a delivery.) and already waiting for over 5 minutes for someone to appear, she wanted me to just wait an undisclosed amount of time to wait for someone to MAYBE appear???? Huh ???🤨 like what kind of ask is that??? Anyway, she said I could bring it back the next day but I told her I cannot as I work and I only do this on my days off. So she said I cannot bring it back at my earliest convenience (which is the next weekend). But now I can’t get accepted for literally any gigs because I’m still technically in an active one. I literally can’t make this ish up. I’m just trying to work & make money and delivery these packages and it seems like Roadie doesn’t really want me to 😂😂😂
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Nah, this app steal
They will steal from you and call it their policy, waste your time and fuel and try to compensate you with $4 when you lose your gig that could have lost an expensive gig like delivering a mower and that gig was 65-80 after renting a trailer, and driving an hour or even two away losing not only the gig you were expecting but time and fuel and once again think $4 is acceptable. You will be last to be notified if a customer cancels a gig and show up, their systems has bugs and they blame the sender. Their online support is non-existent and if you are lucky to get support while on gig that needs a return created promptly and not waiting hours, and in some cases not ever responded to, they want to act as if you are the perpetrator. Their maps on some locations were never fixed even after the senders and myself corrected them multiple times. They will tell you anything to get you off support and it’s international so there is at times lost in translation. There is no transparency on how and who gigs are selected, and there is a lag. If they owe you money for completed gigs, it’s get escalated into a black hole and never replied and compensated. If a customer makes a complaint for any reason your account is suspended and it will take weeks and nothing is explained. A customer can even threaten violence and they will hold your account hostage for weeks behind the safety board team you can’t even reach. Don’t get me wrong their are goods days, really good days working the gigs but when it’s bad, you are left holding the bag and left with a broken vehicle with nothing to show for it. They will abandon you when your vehicle breaks down on a gig with deliveries and permanently ban your and leave you in financial ruin after you have made thousands of deliveries without an issue. Work for them at your own risk. And don’t trust what their support team says, document everything. Good luck getting reimbursed from tolls and and completed gigs and returns. Dont ever ask for a supervisor because if you do you will never hear from one anyway. They erase past chats to obfuscate payments or taking accountability of their mistakes. And worst of all they submit gigs at the lowest price when they can offer double or even triple the cost, you can be kicked from a gig and see it listed again for double you had accepted. Take screenshots and document everything because they are already tracking you and even turning on your camera randomly.
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New update - missing “fit/tight fit/not a fit” alert
With the new update it does not show if the load can fit my car type. This was a very helpful detail when selecting gigs. Now that it do not show I be worried about getting gig that’s too big for my car.
Non stop Sorry to everything
Once I get a route app doesnt match anything else and if it matches somthing while I’m deliverying other packages removes me from the package I was driving towards to the pick up location I just got removed what is this doenst make any sense
Good progress in everything in 2026
Thank You. Keep making good job. And may be me take in You account inflation rate.
I love it
The best app!
Routing and Comp concerns
After a few days driving with Roadie, my main concern is routing and compensation. Today, I completed a two-stop delivery for $46, traveling approximately 60-65 miles, from Mt. Juliet to (Westbound) to Brentwood, then having to double back (Eastbound) past Mt. Juliet to the 2nd drop off Elmwood, TN that’s 45miles the other way. In my experience, the pay did not adequately reflect the time and mileage involved. Reviewing stop sequencing and offering compensation that better reflects the driving required would improve the overall experience for drivers. For now, I’m giving Roadie 3 stars.
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My Best Delivery App
I really enjoy using the App for delivery. It helped paid for my utilities.
Too long for pending request
Take too long once I send in for an offer to get accepted
The value
The reason I like this app, it’s flexible for me
Pay is trash
The pay is horrible. 90% of jobs are not worth it. The only ones that are worth it are the CVS prescription ones where you might get paid $8-10 in 20 mins if you’re lucky.
Good
Good app
Good
It pays OK, but the orders are not consistent but when you do get a order, it’s OK
App issues
I have a trailer that is approved and I’ve been with them for years but they did an update and now all the gigs I get with my trailer I can’t anymore. They dishonor their long term driver by this new feature that isn’t even getting the dimensions right. So now what used to be a great platform is now paying less and giving away opportunities based off of incorrect vehicle sizing.
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Roadie do better
App has too many problems and low pay
ONLY CHEAP LOADS
ONLY CHEAP LOADS without any sense! No able make money for fuel, for car maintenance, for food! So cheap and complicated! Drive over 2 years and they NOT respect you as driver!
Low pay
Too many stops for the pay
Bcc
He
Roadie
Excelente Applicacion, es este dia todo me resultó muy fluido y fácil de usar y entender.
Solo que debido al actual valor de la gasolina, casi que trabaja uno para ellos. Deberían considerar el precio del gas
Solo que debido al actual valor de la gasolina, casi que trabaja uno para ellos. Deberían considerar el precio del gas
Work is thin on the app
Even if you put auto match on, or you see that the app says you'll get a response within 15 minutes. You don't get a response. I was once waiting an hour for a gig and it still wasn't accepted. And then when you cancel gigs because they aren't accepting and it's been more than 15 minutes. The app will give you alerts on other gigs that are posted which is so annoying
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