Gets job done. Better options
Best Customer Service amongst all eSIM companies
Unreliable and difficult to set up
It worked one time when I was abroad and bought the app, but after that, it did not work. They refused to refund it $21 of Credit if I cancelled the service. Obviously, they need the money!
They offered to issue me a new eSIM as the other one had disappeared along with the number
No connection
To make matters worse, I had to purchase separate mobile data just to communicate with their support team and send the screenshots they requested while trying to resolve the problem. This cost me additional time and money.
When it became clear the eSIM was unusable, I requested a refund. Despite the service never working, my refund was refused.
I cannot recommend this provider. If you’re travelling and need reliable connectivity, I would look elsewhere.
Don’t do it
Impossible de se connecter
10/10
Promos and additional help.
Plans expire in 30 days!!
Won’t take my cards
Good when it works.
When I contact support to report a slower network, I get the typical “oh it must be your device, your problem, your settings”… blaming the user. Nothing changes on my device from country to country. Very frustrating support model that’s typical these days > simply blame the user.
Fantastic
Account funds disappeared
Works everywhere !
It works so well that i have been able to facetime my boyfriend in the middle of nowhere in the desert !!
