Does not work
I tried to use it in Kosovo with a Balkan forfeit and it just doesn’t work even if I followed all the steps for activation
Response from developer
Hi, sorry to hear Saily didn’t work for you in Kosovo. Could you check if data roaming is turned on for your eSIM? 📶 If it’s already enabled and you still can’t connect, please contact us at support.saily.com so we can look into it further.
Easy to get eSIM
Bought, installed easily, see how it performs and then re-review 🤞🏽
Fake Unlimited plan
Purchased the “Unlimited Plan” for my holiday in France which was working fine. Only to get a notification telling me that I only have 1GB left of my daily limit. Speaking to the customer service I was notified that there is a daily limit for high speed data, which then throttles to 1Mbps after 5GB of data. He also admitted that there is nowhere in the app that tells you about this limit or shows your usage. This detail is hidden in the T&C of the plan, completely misleading the consumer. So just know that your “Unlimited Plan” has a limit of around 3 or 5 GB depending on how lucky you are. Horrible misrepresentation of a product.
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Response from developer
Hi, sorry to hear about this experience. We understand why this felt misleading, especially when the plan details weren’t clear in the app. Please share your ticket ID with us at support@saily.com so we can review the case more closely and pass your feedback to the responsible team. 📩
Misleading info
I create a new plan with 3GB and activated it. Then shared with husband so we can share data. We added 10g and instead of adding to existing plan, it created new plan. But this new plan cannot have other members added. So now we are stuck paying for basically 2 plans. They say once activated you cannot add members but thats not true. I can add members to the plan that has no data but cannot add members to the plan that does. Smells like scam
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为什么登录一直显示出错
一直登录不上什么问题，登录就提示出错了
Response from developer
您好，很抱歉您遇到了登录问题。请先尝试将应用更新到最新版本 📱 如果仍然提示错误，请通过 support@saily.com 联系我们，我们会进一步查看并协助您。
