Saily: eSIM Data for Travel appears to be a legitimate app. The AppsHunter Legitimacy Score for Saily is 100 out of 100 points across 7 verification signals from App Store and developer data.

Saily User Reviews

Name: Saily: eSIM Data for Travel
Rating: 4.7 (12338 reviews)

Saily: eSIM Data for Travel

Nordvpn S.A.

🔧 Utilities

✈️ Travel

Customer Experience

Positive experience34.3% of reviews

Neutral4.8% of reviews

Negative experience61.0% of reviews

~ Based on 1,635 written reviews from the US App Store.

What users say

Summarized from real user reviews of Saily. Based on 12K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

💡Cheap and affordable
👍Easy setup and activation
🚀Fast and reliable data speeds in some regions
🔒Secure and trustworthy provider

Negative things

🐛Unreliable connectivity and slow speeds in certain countries (e.g. Japan, Vietnam, India)
🔍Lack of transparency around network coverage and speeds
⚠️Inconsistent customer support and refusal to provide refunds
🗺️Limited regional plans and inability to use remaining data in other countries

Is Saily Safe?

Saily: eSIM Data for Travel appears safe based on user ratings. AppsHunter Safety Score for Saily is 94/100.

This assessment is based on 12,338 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience

1.4% of ratings suggest some concerns

4.6% of ratings point to a risky experience

~ Based on 12,338 App Store ratings for Saily.

Is Saily Legit?

Saily: eSIM Data for Travel appears to be a legitimate app. AppsHunter Legitimacy Score for Saily is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Does not work

I tried to use it in Kosovo with a Balkan forfeit and it just doesn’t work even if I followed all the steps for activation

caca de merde

2 days ago

Response from developer

Hi, sorry to hear Saily didn’t work for you in Kosovo. Could you check if data roaming is turned on for your eSIM? 📶 If it’s already enabled and you still can’t connect, please contact us at support.saily.com so we can look into it further.

Easy to get eSIM

Bought, installed easily, see how it performs and then re-review 🤞🏽

unsite

3 days ago

Fake Unlimited plan

Purchased the “Unlimited Plan” for my holiday in France which was working fine. Only to get a notification telling me that I only have 1GB left of my daily limit. Speaking to the customer service I was notified that there is a daily limit for high speed data, which then throttles to 1Mbps after 5GB of data. He also admitted that there is nowhere in the app that tells you about this limit or shows your usage. This detail is hidden in the T&C of the plan, completely misleading the consumer. So just know that your “Unlimited Plan” has a limit of around 3 or 5 GB depending on how lucky you are. Horrible misrepresentation of a product.

offsidelion

3 days ago

Response from developer

Hi, sorry to hear about this experience. We understand why this felt misleading, especially when the plan details weren’t clear in the app. Please share your ticket ID with us at support@saily.com so we can review the case more closely and pass your feedback to the responsible team. 📩

Misleading info

I create a new plan with 3GB and activated it. Then shared with husband so we can share data. We added 10g and instead of adding to existing plan, it created new plan. But this new plan cannot have other members added. So now we are stuck paying for basically 2 plans. They say once activated you cannot add members but thats not true. I can add members to the plan that has no data but cannot add members to the plan that does. Smells like scam

beidhlxnwysikdn

3 days ago

为什么登录一直显示出错

一直登录不上什么问题，登录就提示出错了

客走茶不凉

4 days ago

Response from developer

您好，很抱歉您遇到了登录问题。请先尝试将应用更新到最新版本 📱 如果仍然提示错误，请通过 support@saily.com 联系我们，我们会进一步查看并协助您。

Saily

2nd time using so easy

Shellshell49

4 days ago

Issues with iPhone in Europe

Try to get this to work properly with iPhone and could not get it to work with contacts. Try to get a refund after 24 hours and they would not refund.

SM16s3k

4 days ago

My experience

This was my first time using an e-sim. Getting started was difficult and a tad confusing. Service was spotty at times — was literally stranded during my trip due to lack of service.

adamvega

5 days ago

Response from developer

Hi Adam, sorry to hear your first eSIM experience was confusing and that the connection left you without service during your trip. Please try checking that data roaming is enabled for your Saily eSIM. If you'd like, contact us at support@saily.com with more details so we can look into it. 🙏

Absolutely the Best

After fooling around and spending precious vacation time trying to get Holafly up and running, I gave up, ate the $43.00 spent on Holafly and signed up for Saily. A few clicks and a password, good to go😀

Sade Ric

6 days ago

Poor

Firstly I’ve had a lot of problems opening the app, many times it just sits on the yellow screen and dosent open , then when it does I search countries and it says “sorry couldn’t find any matching countries” after I’ve typed two letters.
When I did get it to work.
Second I went to tiblisi, Georgia and bought the unlimited plan , it was shockingly slow ( and must of been connected to Netherlands as all my search on Google kept starting in Dutch) many pages wouldn’t load , and this was not isolated to one spot, all over the city . In the end I bought a local sim as this was unusable for anything but receiving what’s app messages .

calv55

7 days ago

Response from developer

Hello, sorry to hear about this experience. We understand how disappointing this must’ve been. Please contact us at support@saily.com so we can look into both the app issues and the slow connection in Tbilisi. We’ll also pass your location feedback to the team for review. 🙏

International Numbers

Good app for data, all be it a lot more than if you were just to buy a PAYG sim(unlimited for £10) as opposed to the data costs.

Why I left 3 starts was because I clicked UK number, and it’s still very much so international so offcom will block any UK based lines.

Himother199

7 days ago

Does exactly what it says

Provides an eSIM at a reasonable rate. I used this while abroad in Europe.

Honestly, no notes. Flawless experience.

StrangeJames

8 days ago

Response from developer

Hey James, thanks for the awesome review! Happy to hear you had a flawless experience with Saily during your trip to Europe. ☺️

Don’t use Saily

Saily phone function is very poor…. As in only local service, Saily phone minutes won’t let you phone airline helpline or other service outside a narrow local area. Saily markets a ‘travel solution’ which is not true.

Mohawkfarm

8 days ago

Amazing

Saily is now my main and only phone carrier. Great prices and services. Highly recommend.

msartell

8 days ago

SMS did not work

Hated using this; glad I didn't pay much to try their SMS eSIM. Horrible, and they don't even refund to the credit card. Never using this!

Rayoninque

9 days ago

Cruise eSIM Does Not Work & Support Refused a Refund on Technicality

I bought a Saily eSIM plan specifically for my cruise, expecting reliable data. Instead, it completely failed to work on the ship, leaving me entirely without connectivity.When I finally got back and contacted customer service to request a refund for a service that never worked, they flatly refused. Their reason? They claimed my plan had expired just one day before I reached out to them. This policy is incredibly unfair—how was I supposed to contact them to report the issue while stranded at sea with no working data in the first place?They used a technicality to pocket my money for a broken service. The customer support is completely unhelpful and showed zero flexibility for travelers. Do not waste your money on their cruise plans.

Sohail Matin

9 days ago

Response from developer

Hello Sohail, we’re really sorry to hear about this experience. We understand how upsetting this must have been, especially while traveling. Please share your ticket ID with us, so we can locate your case and take another look.

‘Unlimited’

Have been using daily for a long time now, never issues which is great. I just find it silly now having actually taken out the plan, they advertise their “unlimited” plan when it’s not exactly unlimited if it is capped at 5GB daily. Bit of a joke really.

njjolp