Rocket Money User Reviews

Customer Experience

Positive experience34.3% of reviews
Neutral9.1% of reviews
Negative experience56.6% of reviews

~ Based on 2,503 written reviews from the US App Store.

What users say

Is Rocket Money Safe?

Rocket Money - Bills & Budgets appears safe based on user ratings. AppsHunter Safety Score for Rocket Money is 90/100.

This assessment is based on 383,770 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.8% of ratings point to a safe experience
3.9% of ratings suggest some concerns
9.3% of ratings point to a risky experience

~ Based on 383,770 App Store ratings for Rocket Money.

Is Rocket Money Legit?

Rocket Money - Bills & Budgets appears to be a legitimate app. AppsHunter Legitimacy Score for Rocket Money is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mind blowing.

It honestly surprises me how many people are stupid enough to fall for this app.
It’s a subscription app…to control subscriptions..let that sink in.

And on top of that, what’s even more wild are the ads for this app on tv. How do you not know you have 23 subscriptions costing you 500 dollars…you have no business making money if you don’t know you’re losing 500 bucks every month. I don’t even know how those commercials are legal to show.

Honestly if you aren’t adult enough to handle your finances on this kind of level then you should feel embarrassed.
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Inaccurate review of subscriptions

Been on it for 3 minutes and already seeing that the information Rocket Money is giving me is inaccurate. It’s categorizing one-time payments as recurring subscriptions, which grossly inflates my “expenses.” So far, unimpressed.

Difficult to cancel

They make it really annoying to cancel with a bunch of deceptive screens. Also didn’t do anything for me expect tell me to cancel subscriptions I use everyday.

Pointless

Rocket Money is a less efficient version of just remembering your passwords so you can cancel your subscriptions. Utterly pointless.

Love it!!

Makes keeping track of my expenses so much easier!

No big so far

Just signed up last night. So far, aside from popups wanting money to use the app, I’m not seeing a benefit. I’ll update in the coming week.

Don’t waste your time

I used rocket money for over 2 years as a premium subscriber. At first it worked great. It had everything I could ask for. RM was my one stop shop for all our finances. I am deleting the app now because it has become plagued with bugs. The first issue is sometimes the Rules you create don’t always get applied to transactions. This is annoying but easy to fix. The main issue I quit is because sometimes you have to relink your accounts and when you do there is a bug that will duplicate all the transactions. I have thousands of duplicate transactions from years of using rocket money that now ruins all the data. The only way to fix is to unlink and relink the account. But by doing that you will undo all your manual edits to transactions so you will essentially lose all your work and data or have to redo it. I’m not a fan of having to spend hours and hours reworking and coding my transactions. Don’t waste your time and money like I did with this app.
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Confusing app

I found rocket money to be confusing. I do my expense calculation in Excel, and feel comfortable with that rather than keeping track in rocket money.

Solid app

Easy to setup, powerful and AI-centric!

Tuff

Tuff

Highly recommend

Rocket Money has been so helpful for us and has completely changed our financial stability. I really enjoy how easy it is to use.

Ryan

I love the Rocket Money app and the Smart Savings feature is the best. All the money I need to save for vacations gets put aside for me and it adds up much faster than if I were trying to save it on my own.

Do NOT use this app.

I’ve been using this app for 5 years and the glitches basically render it unusable. You will spend your precious time categorizing every single transaction and linking your accounts all for it to not be saved where you have to do it all over again. There are many times where it will double count transactions where it’s impossible to go back and delete all of them, so the entire purpose of using the app is useless. PLEASE do not use this app. It is a big waste of time and you will regret it.
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Finding specific things is entirely unintuitive

I should be able to easily find a transaction in a category going back a few months ago but you only display the current month and there is no obvious way to go back and look at it. My dashboard is loaded with things that I don’t care about at all and again there is no way to put the different categories of spending on the dash.
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SCAMMERS OF NEGOTIATIONS

For years I had no issues with the negotiations. They ethically did a decent job, but this last time they waited till my bill went up to then say they saved me $434 for 12 months so I owe them $151.95. Not only did they make my bill $10 more per month than what I was paying before but they said they did it for a year which that has never happened before. I had to call and get my bill fixed back to the amount I normally would pay and I was able to get that rate for 5 years so they actually did nothing so save me money and I did it myself after their screw up. I contacted the company multiple times that I do not authorize this transaction and can never get an actual person to respond and they charged me anyways. I will NEVER USE ROCKET MONEY AGAIN AND HIGHLY STOP RECOMMENDING THEM!!!! Poor customer service to treat a long time member who trusted them.
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Trash

Absolutely trash app. Deceptive, poor spending identification. Just a bad app for 10+$ a month. How is evergy a entertainment bill?

Removals to calendar delayed

When removing item / bills from the big calendar page, after selecting its removal, they still remain

Doesn’t live up to the hype

Useless app. For years I have considered getting this app. Little did I know that you sign on and it asks you to pay for a subscription. I payed $10 for a few months. Then when I quit it said it would give me the same service for $3 a month. But I wasn’t using the service anyways. Turns out you can still basically get the app for free. You don’t need to pay

Also all the glamour it’s supposed to help you? If you are actually on top of looking at your bank statements you will know something before this app ever notifies you about it. For example I knew I had an overdraft fee. I called the bank that day to get it resolved. Rocket money sent me a notification 3 days later.

You don’t really need this app and I regret ever spending money on it
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Love this app

Love this app. Not only does it show my recurring bills and expenses, but shows payday and how much is safe to spend and I’m able to edit details of my bills and mark off paid bills if paid early. Definitely made it helpful for my husband and his hobbies as I was able to add him to the account see he can see everything too
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Not good at tracking expenses

We’re bombarded with ads from these guys claiming they keep track of subscriptions… and right away I noticed several that were missing from this list. For whatever reason it does a very poor job of listing annual subscriptions. So my PlayStation Plus, Amazon Prime, and Apple TV annual subscriptions were all not listed
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