Unreliable
Every time I need to use my Rollo printer I need to log in to change the settings. Every time I need to login Rollo requires a verification code. Half the time Rollo does not send the verification code. I usually end up having to find an alternative solution to printing labels because I cannot wait all day for a Rollo email. My Rollo is useless most of the time I wish to use it.
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No option for multiple packages
No option to ship more than one at a time. I just shipped 4 identical boxes to the same customer. That means I have to go through the process 4 times. It’s such a huge waste of time, which means it’s not worth the money savings. Might as well use package handlers website. You’ve had years to add this basic thing, it’s not even considered a feature it’s that basic.
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Rollo is good
I would say Rollo is the best, but the amount of times it wants me to give the app a review is why my stars are so low. I can’t print or make more than 1-2 labels without being asked to leave a review for the app. The Rollo printer also has trouble sometimes connecting to my phone and computer to print. I do love Rollo but the connection thing and the constant request for a review is unbearable. So here I am giving a review in hopes the message stops!
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They don’t have your back
I’ve spent $5000+ on labels, had a claim with UPS throwing a package away, they didn’t do anything to help
Please Fix
It logs me out every time after I exit it’s very difficult when your doing large orders.
