Can’t add bank account
The app won’t let me add a bank account so I’m stuck using credit card with a fee. Just says error occurred and to try later. Not even any options to add info just shows my address. This needs fixed.
Worst company for any business
If you have a company that ships anything, never use Rollo. They have hidden fees, over charge, and will asses improper fees that will take you days of your time to get back (they are minimal fees so they hope you give up and don’t fit to get the money back). They do not provide customer service, but again have agents that will waste your time and make it impossible to get help. The app never works properly and their products won’t connect to the internet or bluetooth.
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Error messages prevent usage.
Forced me to upgrade. Now errors out when I input info. Will not let me advance after entering size box. Shows both done and continue at the bottom. I cannot go past this screen. Get an error that ship date must be future … but I haven’t even gotten to that question yet. Annoying, huge waste of my time.
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LOVE CUSTOMER SERVICE JOHNATHAN!
I’ve had my since 2023 love love love !! We started to have issues with printing and it sitting idle. So I said buy a new one, still the same problem.
So I boxed it up and sent it back. I contacted support and a young man Johnathan was a God send. He stayed on the phone with me forever, until he had everything working like it was. I explain I had friends in other states with the same issue, and this young man went out of his way to make contact. Now if this is not the best customer service ever , I don’t know what is. I love my Rollo and did not under any circumstances want to have to change.
So I boxed it up and sent it back. I contacted support and a young man Johnathan was a God send. He stayed on the phone with me forever, until he had everything working like it was. I explain I had friends in other states with the same issue, and this young man went out of his way to make contact. Now if this is not the best customer service ever , I don’t know what is. I love my Rollo and did not under any circumstances want to have to change.
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Rollo is good
I can’t make a label without being asked 5 times to give a review.
