Bug where screen freezes
After a trip is completed, app ask for the driver review stars. Sometimes the review popup does not show up at all, and because of this if i try to click on any of the buttons it doesn’t work, even closing and reopening doesnt help.
I try to reinstall it again which do help but it is very tiring. See if you can fix this on priority
I try to reinstall it again which do help but it is very tiring. See if you can fix this on priority
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TN
I had a very poor experience with the Routematic app. The app is not good at all and it is definitely not worth using. One of the biggest problems is that the bus driver’s contact number is not shown in the app, which makes it very difficult to communicate when there are delays or pickup issues. An app meant for transportation should at least provide basic features like driver contact details. Overall, the app needs a lot of improvement to be useful for users.
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The absolute worst app ever
This app gets struck every 2 weeks had to install and uninstall in my iPhone, initially I thought this happens only to me, but I see lots of iPhone users facing this. Seriously because of this app I feel like not using my office sponsored transport. App freezes if feedback to the driver is not given immediately after the ride. And if I miss that window only option is to uninstall and install. There is no other option
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Logout and notifications
The app doesn’t tell users when they log out, warn them about when their booking ends, or give notice before kicking them out automatically. It should send reminders one day before the trip ends and right before auto-logout happens.
Horrible Experience
Extremely disappointed with the switch to Routematic. Our previous service was seamless—cabs were always waiting exactly at our exit time. In contrast, our very first day with Routematic involved a 30-minute delay, forcing us to wait outside. To make matters worse, the company changed the vehicle assignment at the last minute without notifying the driver. This led to a hostile environment, as the driver was expecting a route in the complete opposite direction and was visibly angry about the drop-off. Poor communication and zero punctuality. Not a great start.
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