RoyalGas User Reviews

RoyalGas
RoyalGas
Jerish Thachanalil Joy

Customer Experience

Positive experience8.1% of reviews
Neutral0.0% of reviews
Negative experience91.9% of reviews

~ Based on 37 written reviews from the US App Store.

Is RoyalGas Safe?

Not enough ratings yet to assess RoyalGas.

Is RoyalGas Legit?

RoyalGas appears legitimate, with a few gaps. AppsHunter Legitimacy Score for RoyalGas is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst app

The worst app I have ever used.

Very bad payment system

Always difficult to pay .. stupid application ever

Worst useless application

This Application is so useless never works, doesn’t even the option to pay with Apple Pay, it takes forever to pay.. not even sure why it exists!!

Review from IT is required

No update. No option for Apple Pay. App does not allow payment and stuck.

Doesnt work deleting the app

Doesnt work deleting the app

This app needs new app

Its so bad

Worst App ever used

Worst app ever to be used, please change the developer and do some thing unable to do the payments on time as every time loading.

App

Good

Shrewd kitty

Good

Poor App/ Poor Service

App is not user friendly with a lot of problems, I am not able to update the self meter reading while receiving a fixed amount monthly bill, no one comes to check the gas meter and I am not sure how they apply the charges and they know my usages 🤷🏽‍♂️

app crashing

ur app doesn’t crashing since long time unable to login

Desperately sad

Why???

App crashes and design

App crashes
App crashes when u want to paste anything e.g. account number during login or card number during payment. (iPhone 15 pro max latest ios version) and this is old issue now.

App design.
App has a very bad user experience and user interface.

Can’t Sign up

I can’t sign up to this app and website; informed customer care, no action. Also they sending huge bills without checking the actual consumption. However they charges a huge amount as service fees.

app keeps crashing

App keeps crashing when trying to submit self meter reading image…no option to update app so it must be the latest version.

Not user friendly

Uploading meter reading is a problem
Only able to make payments for the bill which ofcourse makes sense 😆

Poor performance

Worst application

Doesn’t work

One of the worst apps I’ve ever seen. It does not work and I have not been able to pay my gas bill using it.

iPhone app error - not resolved last few months

iPhone app is not working to login into account management and make payment since long time atleast last few months.

Each time, I am using online website on browser alternatively to login and make payment.

Truly awful.

I never leave reviews but felt I had to express my disgust at how awful this app really is. It fails miserably at the one purpose it was meant to serve - paying your gas bills. Every step of the experience is an absolute hit or miss. It makes the company look so unprofessional, and I mean if you don’t fix this then how on earth do you expect me to pay you!? You’d think this would be a priority.
Show more