Sucks
Signs you out every time
Log in
App requires a login every time you open app.
Update the app
Not user friendly whatsoever. Very difficult to find/see discussions
Loving our space
I really enjoy living at Mandolin. It is a well maintained community. The staff is so professional and knowledgeable. They have well planned activities on a regular basis. I always look forward to our next gathering. I’m hoping it’s another BBQ.
Least User Friendly Renters App
This app is a nightmare!! Everything about it is useless or broken. It doesn’t actually let you reserve any amenities like our old app and it takes 10 times as long to pay rent. The ClickPay integration is a nightmare and makes you have an entirely separate login, then charges you a service fee every time even when paying directly through a checking account. The app has so many features, yet none of them are useful. Having to deal with this is enough to make me never live in an RPM building again.
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Awful App
The app is an additional layer of inconvenience rather than a centralized hub. It merely links you to all of the *paid* 3rd party services instead of doing anything itself. This app is useless and only exists as a layer of bureaucracy
My Honest Opion
This establishment needs a training course on how to manage this facility/apartment building without there feelings being involved, it’s pathetic and childish for the lack of communication also the response to correct a error made on either behalf, I find myself with unanswered emails, phone calls concerning a simple request to receive notifications about inspections of any kind while be presented by it the very same day of the inspection to only be told an email was sent to everyone a week prior? Yes everyone but me unfortunately and this is the second attempt to correct this issue but it seems as if it’s not important enough to correct as I was told by the staff that she would breaking the LAW if she opted me back in to receive such notifications in which I never opted out to begin with. This situation is very frustrating with child like behavior coming from the apartment complex staff unfortunately, this is also a BREACH OF CONTRACT with the lease agreement, this is also DISCRIMINATION and might I add RACIAL. This community is RACIST and it clearly shows, I also look forward to renewing the lease upon renewal as I enjoy the location and I’m a make sure that the staff here does there job, should you have to door to door to those not receiving urgent email notifications to communicate of a inspection then so be it.
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Issue
I’ve been problems with this app because the bottom to set priorities on services orders it doesn’t working. Please fix it as soon is possible
Updates
Why do I HAVE to update the app every time I use it that’s ridiculous
Constant Updates
Every time I open the app I have to update it
Going on 2 years
Going on my 2nd year and they keep area clean and the area very quiet for it to kid friendly
Emergency Ticket No-Followup
Office sends you straight to voicemail. Using app has not helped with urgent and regular service request
Maintenance
Slow maintenance 3 party company can’t give ETA apartment fill with water now can’t use kitchen sink sad this takes long
