Times aren’t accurate anymore
Times are never accurate anymore when I try to plan my trip. It has times like 1 am and 2 am even though the buses aren’t running. Something went terribly wrong with the app and it’s not even effective as far as seeing where the bus is. I use to be able to plan my trip and make it on time to places. I only use it to get my ticket now. Idk what changed but it’s a terrible app now .
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Almost useless
Doesn't give accurate times the bus I take is stuck at just 4:13 pm and it definitely has more stops than that. Only thing app is good for is getting tickets at this point. Please fix it it's been months 😭
Why can’t you just update the routes properly?
This app “used” to give you somewhat accurate information. Now, it tells me to walk 1.5 miles PAST the Queen Street station, and ride the bus for a block in the wrong direction. Then walk the rest of the way to my destination. Meanwhile, I can look in the paper guide and see that if I walk to the Queen Street Station (3 blocks from me) I can pick up a bus that drops me off at my destination’s front door. It tells me that busses are running at 2am which they don’t. This app is fully useless except for tickets.
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Glitching
This app tells incorrect bus schedules and times! It doesn’t give you real time it says hours later bus schedules. I thought to delete it and redownload but no it doesn’t work it’s glitching in real time! Fix it! I have to use google maps!
Can’t find number of days remaining on 31 day pass. Previously was provided without difficulty.
Please advise.
Horrible since bus schedule change
Wow this entire app and the bus station itself is soo horrible now ever since you changed the bus schedule. I use to be able to catch a bus on time. And they never show up. It’ll keep saying there’s this bus coming at this time never shows up end up waiting for a bus for over a half an hour every single day now at the king st and PNC Bank stop towards queen street station. And the website claims that this new bus shedule is suppose to help everyone catch bus more easily and more often that isn’t at all true. The app is soo messed up and full of bugs now. It’ll say buses are coming at hours when I know they are already closed or haven’t opened up yet. And i know it’s wrong also because it’ll say the bus is coming to this stop and going to queen street station however it tells me I have to walk for 14 minutes to get to the bus stop and that I have to walk 17 minutes after I get off the bus… that’s the entire walk from my house to that area around d queen street station without ever getting on a bus to begin with. it constantly says buses are coming ten minutes apart so I can never tell which time it’s arriving and I’m constantly late for work now. I’ve also had to pay way to much money for each trip because the office at queen street station is under construction and I was told by a bus driver that that’s the only place to buy month long passes. That’s they heard of people buying them online but that they weren’t sure if that’s really a thing. I’m speaking to a girl on the bus right now and she said she had to wait over an hour for the 17 bus.. like what’s really going on here?!?
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Can’t login to my account thank you for fixing the issue.
Won’t let me login, keeps saying it’s sending the email and it doesn’t . It used to work just fine until I had to switch phones . One this issue gets fixed I’ll add more stars but until It’ll be one star for now.
Bugs in app
Can’t load app to my phone. Says I have no internet. Bought the bus pass instead. More reliable.
Horrible
They need to update the app. They got locations u can’t look up and it makes u have to look at a bus schedule
Glitches all the time
I don’t understand why the app says i have a valid day pass but I go and scan and I get denied making me have to buy another pass update this please literally making me waste money
Solid App
Great for navigation and purchasing fares. User friendly interface!
I gave it four stars because I think it would be more user friendly 1) if the map showed the real time location of the bus and 2) i was unable to use 2 single fare tickets for the same ride from my phone (I had gotten 1 mobile ticket for my gf (25f) and 1 mobile ticket for myself (24m). AITA?
I gave it four stars because I think it would be more user friendly 1) if the map showed the real time location of the bus and 2) i was unable to use 2 single fare tickets for the same ride from my phone (I had gotten 1 mobile ticket for my gf (25f) and 1 mobile ticket for myself (24m). AITA?
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31 day pas don’t work
Hi my month pass won’t show up it just keeps loading please help or put somone to contact or Idk, because now i don’t even know if the next bus will let me in because it won’t scan it’s not fair that I paid so much for it so it can’t work.
Not currently working
I’ve been using this app for months and have had some problems but now I can’t even load my monthly pass or buy a new one due to a “server connection error” it’s been like this for a week now. SOMEONE PLEASE FIX IT
Ticket won’t load
I have 6 rides still on my ticket and I’m not able to open ticket on app or website. Good thing I always have change at the bottom of my purse. Sorry for the crumbs and what not. Oh and of course you can’t forget, there’s nobody to contact for this issue. Please correct it already.
Can’t but fares
I’ve tried to buy a pass on several different days and every time an error message comes up saying it can’t process my request. I’ve tried to buy single tickets, 10 day, all day passes... nothing works. Not really that surprised though.
