RUSH CARD ARE THIEVES!!!
I’ve been with rush for a while and never had a problem until now… Rush is stealing money they have literally stolen almost $500 from me stating I did not pay for my purchases which was impossible because I couldn’t purchase my products without the money. I paid for my things and rush turned around and took the money again telling me I didn’t pay for the items I purchased. I called to get this settled there customer service operators yelled cursed and hung up on me screaming that I am lying and wouldn’t even let me send them the proof of them taking my money… The same-thing happened to my friend rush is stealing your money…
I would not recommend this card for anyone!!!
I would not recommend this card for anyone!!!
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Not satisfied anymore
Rush card use to be really good. I’ve been with them since 2012. Back in the day you were able to speak someone and not you really can’t if I’d have any issues. You have to email them and it take forever to get a response back. All these years I’ve never had a issue with uploading checks and now I get getting error that I can’t. Said to call the 877 number but when u call it it says to go online and chat and you do that but u not really charring with anyone, it takes u to emailing them. It’s like NO, I want to speak to someone. This year I think I will be leaving Rush card and switch to someone else.
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No problems, ever.
I have had this card for 13 years and have never had a problem. I use it to receive my daughter’s SSI benefits and child support and I’ve never had a problem. I don’t pay purchase fees or anything. I think I pay 6.95 monthly fee. It’s always $4.95 to add cash to the card. I recommend this card to anyone.
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Rush card
I have been a customer with RushCard services since 2012 and their customer service has went down drastically since COVID. Now you have to lie about what questions you may have just to speak with a live person if your able to get thru. I am definitely considering switching to another prepaid debit card company
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Horrible Customer Service
I use the paused feature on this card andI unpaused it 30 minutes before making a purchase and my card would not unpause I had already gotten a service done and I could literally not leave until my card was solidified which by the way never happened I waited in the store for over an hour trying to figure out how to get my money off the card needless to say I’ve hit up the check for customer service and the Lady told me there was nothing wrong with my card and refused to help any further.I then got out of the chat and try to speak to another rep as the prior one was no help and it forwarded me to an email which annoyed me because I could no longer chat with someoneI barely had enough cash on me to cover the purchase at the time. I was embarrassed and disappointed and no longer use the service because of it
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