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Ruud EcoNet

Ruud EcoNet

For Homeowners: Smart AC & H2O

2.1K ratings
114 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • December 28, 2022
  • June 30, 2026

Developer

Rheem Manufacturing Company
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About

Manage your home's heating, cooling, and hot water systems remotely. Optimize energy usage, set custom schedules, and receive important alerts for maintenance and potential issues. Enjoy enhanced comfort and potential savings on utility bills.

✓Smart HVAC control
✓Smart water heater monitoring
✓Energy consumption tracking
✓Custom scheduling
✓Remote system access
✓Maintenance alerts
Show original description

What users say

Summarized from real user reviews of Ruud EcoNet. Based on 2.1K reviews and a 4.4/5 average, it highlights the 4 positives and 19 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Decent app
  • 👍Works just fine
  • 👍Nice update
  • 👍Once I got it set up, it works great

Negative things

  • 🐛Lacks useful features
  • 🐛Marginal
  • 🐛Constantly doesn't connect or work well
  • 🐛Unreliable and unstable
  • 🐛Scheduling doesn't work correctly
  • 🐛Doesn't show current temp; usage tab/function is gone
  • 🐛Usage Info Removed
  • 🐛Time setting not accurate
  • 🐛Disappointing - buggy and way less features than expected
  • 🐛Ghost zones now show up
  • 🐛Recent Update Ruined It
  • 🐛Unreliable Scheduling
  • 🐛Very Buggy App
  • 🐛Can't connect to thermostat
  • 🐛Broken Registration
  • 🐛No connection
  • 🐛Validation error. Can't open app.
  • 🐛DOES NOT WORK, no control of water heater
  • 🐛Avoid Being stuck with this horrible system
See all reviews

What's New in Ruud EcoNet

6.17

June 30, 2026

What’s New Australia and New Zealand Tariff Support: New energy plans and tariff options now available for Australia and New Zealand customers. Security Upgrades: Strengthened user authentication and account protection. UI Refinements: Smoother dashboard navigation and product management. Resolved Issues Provisioning errors during setup have been fixed.

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User reviews

Most RecentHighest RatedLowest Rated

Can’t login

Says consistently that “http request is throttled…try again later…error 500”

Could be user error but then again zero support nor troubleshooting
Fraggin' awesomeFraggin' awesome

Terrible App

Just terrible. Doesn’t connect sometimes. Delayed updates. Doesn’t match what the thermostat says.
JayebdocuwbdkdiebsmJayebdocuwbdkdiebsm

Glitch

Seems to have a glitch doesn’t always work correctly. Sometimes the app you have to restart it to make it work correctly.
Joeyu2dayJoeyu2day

Weather Data

Weather data is often correct. For example, app and EcoNet device both show 10 degrees right now. It is 0 degrees. Fix weather data
User35834User35834

No statistics saved

Frustrating that I have had this installed for 3 months and when I check usage statistics none ever show up. After multiple calls with Rheem this is still not working.
luap7734luap7734
See 109 more reviews

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User experience

🐞

Reported Bugs

8 issues

Geofence not working correctly since iOS 18.4.1 update

Bug

App constantly has to be hard closed and re opened

Bug

Cloud based reliability is pretty abysmal

Bug

WiFi connection crashes repeatedly

Bug

Can't change WiFi

Bug

Scheduling issues

Bug

Losing connection to devices

Bug

Disappearing water heater from the app

Bug
✨

Requested Features

4 requests

Show operating status of furnace and AC units

Feature

Allow more schedule time slots

Feature

Integrate with Apple Home/HomeKit

Feature

Show current temperature in the tank

Feature

FAQ

What does the Ruud EcoNet app do?

The Ruud EcoNet app provides smart control over your home's HVAC (heating and cooling) systems and water heaters from the Rheem family of brands. It allows you to manage your home's climate and hot water needs remotely from your smartphone, aiming to improve comfort and energy efficiency.

What are the key features of the Ruud EcoNet app?

Key features include smart control for adjusting heating and cooling, smart monitoring of water heater performance, tracking energy consumption with tips for savings, setting custom schedules, and receiving real-time alerts for maintenance and system issues. It also offers remote access to control your home's systems from anywhere.

Is the Ruud EcoNet app free to use?

Based on the provided information, the Ruud EcoNet app is free to download and use. There are no mentions of subscription fees or in-app purchases for core functionality.

What brands are compatible with the Ruud EcoNet app?

The app is compatible with HVAC and water heater systems from the Rheem family of brands, which includes Rheem, Ruud, Friedrich, Richmond, Sure Comfort, Russell by Rheem, and Durastar.

How can the Ruud EcoNet app help me save money?

The app helps you save money by allowing you to track your energy consumption and providing tips to improve efficiency. You can also set custom schedules for your HVAC and water heater to optimize usage based on your lifestyle, and potentially enroll in local utility programs for further savings.