Manage your health insurance policy and make claims easily on your mobile device. Access policy details, update personal information, and find healthcare providers. Includes a health and wellbeing tool.
What We Love
- ⭐ Used to be easy to use (historical)
- ⭐ Used to be simple to set up (historical)
- ⭐ Used to make claiming easy (historical)
Room to Improve
- ❌ Cannot log in
- ❌ App doesn't work
- ❌ App is pointless
- ❌ Information hard to find
- ❌ Unhelpful advertisements
- ❌ Poorly designed menu
- ❌ Submit button doesn't work
- ❌ Forces re-login constantly
- ❌ Passwordless email verification is slow
- ❌ App is a catastrophe/disaster
- ❌ Doesn't retain basic information
- ❌ Designed to discourage claims
- ❌ Opens web pages instead of app functionality
- ❌ Doesn't save bank account details
- ❌ Inefficient manual input required
- ❌ Takes user to different browser
- ❌ Frustrating and not user-friendly
- ❌ Claim disappears when switching apps
- ❌ App hasn't worked for years
- ❌ Asks too many questions
- ❌ Time-consuming and annoying
- ❌ Continuously logging out
- ❌ Needs email code for login
- ❌ Glitchy and unreliable
- ❌ Low budget web app feel
- ❌ Kicks user out frequently
- ❌ Registered email not recognized
- ❌ Crashed multiple times
- ❌ Super frustrating
- ❌ Made everything harder
- ❌ App was easier before redesign
- ❌ No email function
- ❌ Shambles
- ❌ Critical function missing
- ❌ Doesn't submit claim
- ❌ Doesn't progress after submit
- ❌ Refreshing doesn't help
- ❌ Website is just easier
- ❌ Doesn't work even with updates
- ❌ App is a trash app
- ❌ Constantly kicks me out
- ❌ Registered email not recognized
- ❌ Practically a skin for a web portal
- ❌ Business needs better IT supplier
- ❌ Customer experience needs focus
- ❌ Super frustrated
- ❌ Doesn't retain simple information
- ❌ Could be much easier
- ❌ UX not considered
- ❌ Giving low budget reskinned web app impression
- ❌ Doesn't tell you it needs an update
- ❌ Company services going downhill
- ❌ Hopeless
- ❌ Spinning wheel of death
- ❌ Too long without bug fix
- ❌ Unable to enter DOB for registration
- ❌ Disappointing
- ❌ Can't register
- ❌ Won't let me register DOB
- ❌ Nothing appears in DOB box
- ❌ Waste of time
- ❌ No remedy for issues
- ❌ Doesn't bode well for provider
- ❌ Was great, now won't open
- ❌ Waiting for a patch to fix
- ❌ Tried reinstalling
- ❌ Won't open
- ❌ Keeps loading
- ❌ Back to computer and scanning
- ❌ Slower but more reliable (browser)
- ❌ Needs a lot of improvement
- ❌ App keeps closing
- ❌ Missing an account name
- ❌ Website login doesn't work
- ❌ Can't do claims at all
- ❌ App pin not accepted
- ❌ Seriously regretting joining
- ❌ Error with password
- ❌ Very confusing
- ❌ Old data in claims
- ❌ Can't see submitted claims
- ❌ Out of date phone support
- ❌ Need option to remove pin
