Won’t connect
Many issues. No one ever gets back with to help solve issues
WiFi Secure
It logs off and on of safe WiFi while your logged in
Not working junk.
This app has been dead for a long time. Bad for verizon developing apps that they can’t maintain.
Safe Wi-Fi won’t work
Will not connect keeps saying try later. Try later never works.
VPN
Desperately needs to be updated. An update to the UI could be nice too.
Doesn’t want to connect to the Wi-Fi at my house
I have been trying to get it to connect for 2 weeks now and I get error message saying I need to connect to a Wi-Fi network in order to use it but I can’t get the stupid thing to connect when my phone is already connected to the Wi-Fi have no clue as to what or why it’s like this but getting frustrated with it and I’m about to delete the app
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Brand new pro max. Techs need to make sure working at set up.
Didn’t work. They wasted allot of time. Why isn’t Wi-Fi secure not working. Expensive
Phone.
Phone.
Wiwf
It never connects
Not really helpful for my on the move life style
I travel climbing cell phone towers for T-Mobile and Dish Wireless. They both offer me service at a discounted rate for there too plans. Plus a free phone once a year. I choose not to use that service provider because when I cut power to the tower to do an upgrade I would totally loose service. So I choose to go with Verizon Wireless for there support in customer service and reliable coverage. But…… they offer insurance on there IPhones and it says like 20/30$ for screen replacement lies lies lies lies they just told me 240$ after I was in a wreck that was determined by the Georgia state patrol to not be my fault and my phone screen was busted. I called and talked to the support manager and he all out said he did not care about my wreck and he would not hold up the the insurance plan I pay 20 $ a month for to have my phone fixed if anything were to happen. So now I’m just out of luck on a phone and have to buy a hole new one and guess what. Verizon just told me I don’t qualify for an upgrade or financing to help me get a new device. Some things are a lie and they do not stand by there word or help there years long customers.
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App
Great
App want work
The app doesn’t work at all.
Cancel this “Free. App
Cancel
Got Safe Wi-Fi, but never seems to be ‘ON’
I got the Safe Wi-Fi Verizon App because it was described to me as it being or working like a VPN for my protection, but never seems to be ‘ON’ when using it, as if it doesn’t work.
Deceptively promoted
I thought it was included with my plan. Gonna delete this sucker.
No longer working
Not sure if the problem is connected to recent phone updates but no longer works. Verizon CS couldn’t fix
Response from developer
Hi Pdxlax, could you please reach out to us at Safewififeedback@Verizonwireless.com, so that we can help you resolve this issue? Thank you, Your Safe Wi-Fi Support Team.
Didn’t work
Ii have tri
Response from developer
Hello Uncle, we're sorry to hear that you feel that way about our app. If you have any feedback so we could make our app better, please feel free to contact us at Safewififeedback@Verizonwireless.com. Your Safe Wi-Fi Support Team.
Bugs and dishonest billing practices
This app works, sometimes. Certain networks with splash pages make this app unusable entirely. Sometimes it says it connected and then it drops. It doesn’t inspire confidence in its functionality at all. The worse part is the dishonest billing. This app is sold as an add on through Verizon, but it’s a third party app. When you try and unsubscribe through Verizon it won’t work (even if it says it did). You’ll have to contact customer service or keep getting billed for a service you aren’t using. Even though they can prove I wasn’t using the service I still got billed for two months before I could finally get it cancelled.
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Response from developer
Hi Beebs, could you please reach out to us at Safewififeedback@Verizonwireless.com, so that we can help you resolve this issue? Thank you, Your Safe Wi-Fi Support Team.
Useless !!
This app is very frustrating to say the least . It has not worked correctly since I installed it . Basically crashes all the time ! Customer service is a joke . I am literally on the phone with them everyday for one issue or another . This has been going on for 2 months ,with no foreseeable solution.
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Can’t connect
I have downloaded this app 3 times for my iPad and get the same message that my phone number is not recognized...WHAT?!?!? My iPad receives Texts and FaceTime calls, so why won’t this app recognize the phone # that it seems to recognize for other apps?
Does this mean that, because my iPhone is covered by safe wifi that my iPad is also covered?
Does this mean that, because my iPhone is covered by safe wifi that my iPad is also covered?
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I cannot sign In it’s says user already has premium mds subscription
I cannot sign in it’s says user already has premium MDS Subscription but actually safe Wi-Fi Is always the best service to use is the ever going to be updated thank you Jeff
