Salontym User Reviews

Customer Experience

Positive experience66.7% of reviews
Neutral0.0% of reviews
Negative experience33.3% of reviews

~ Based on 24 written reviews from the US App Store.

Is Salontym Safe?

Salontym - Salon at home appears safe based on user ratings. AppsHunter Safety Score for Salontym is 90/100.

This assessment is based on 2,083 user ratings, with an App Store average of 4.5/5.

Safety Analysis

100.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
0.0% of ratings point to a risky experience

~ Based on 2 App Store ratings for Salontym.

Is Salontym Legit?

Salontym - Salon at home appears to be a legitimate app. AppsHunter Legitimacy Score for Salontym is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Satisfying Service

I am very satisfied with their service. I was unable to get an online slot, so I called them as I urgently needed the service on the same day. Their help desk executive, Neha, was extremely helpful and assisted me in booking the expert quickly.

The overall experience was really good. Initially, I was a little skeptical about using a new app other than UC and YM, but I’m glad I gave it a try. The service was smooth and satisfactory. Highly recommended!
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Great service and professional experience!

I’ve been using this Salontym app for quite some time now, and the experience has been really good. The app is very easy to use and offers a wide range of services and options to choose from.

What I really appreciate is their professionalism and coordination. Once you book a slot, the team follows up properly and keeps you updated. The therapists and beauticians who come for the services, whether it’s hair care, spa treatments, or salon services, have always been polite, skilled, and professional. They truly know their work and make the experience comfortable and satisfying every time.

Overall, it’s been a very reliable and convenient experience, and I would definitely recommend it.
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Response from developer

Hi Ma'am, We appreciate your feedback and time. Our mission is to work hard to provide you with a 5-star experience.

Professional and Punctual

First of all, I got free services twiceee which is crazy to me because if it was some other company they would have only offered eyebrow/upperlip or maybe a champi or nothing at all which is also fine but Salontym had many options available (Tummy wax, half arms/ legs/ champi etc.. depends on the total amount of the services you added to cart). I once
booked their beauty service in gurgaon and the second time in Delhi. Their services and prices are really good. First time I got mani-pedi plus eyebrows etc done and the second time I called them for waxing services. The staff members are very polite, punctual and professional. Also, the kits and equipments that they carry has everything in it which I think is great. Hygiene(10/10), Professional (10/10) and services (10/10). So glad I found a new app with reasonable prices and extremely good services.
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Totally unprofessional. 0/5

My experience with Salontym was honestly very disappointing. I had booked a full-body massage package that included a complimentary detan and head champi. However, in the middle of the massage, the beautician suddenly informed me that the detan service had been cancelled and suggested I opt for another head massage instead. I had to explain that head massage was already part of the package along with the detan.

During the session, she was discussing the issue with her team, and I even received a call from their team saying the beautician had forgotten to bring the detan product. When I contacted customer support to ask for either a solution or a price reduction, the response was extremely unprofessional. I was told, in a rude tone, “Ma’am, I am based out of Noida, I will not come to Gurgaon to provide the product.”

I was quite shocked by this response. Eventually, I had to provide my own product so the service could be completed. Despite this inconvenience, I still paid the full amount to the beautician and ended my session with Salontym.

Overall, a very poorly managed and unprofessional experience. For me, this was a 0/5 experience.
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Poor untrained and professional staff

I booked 3 services from them and bookes for 1 PM slot as I had other commitments and did not have time after that. But their expert came after 2 PM. then she was not trained well. She burnt my underarm and my hand. She spoiled my eye brows as well. She took 2 hours for despited mentioning please do quickly I have to take care of my baby and give medicines on time. She did not bother and instead she has left almost all the hair on my face after face waxing also. I dont know why I paid to them. Would never recommend. Go to Yes madam. They are far better. I booked salontym because yes madam did not have time slot I was asking for. Pathetic experience and waste of money. I have terrible pain in the underarm and not able to put the hand down as it is paining too much.
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Unprofessional technicians and chaotic booking process

This is by far one of the most hopeless and unprofessional salon apps I’ve ever used. The entire experience with Salontym has been nothing but frustration.

First, the endless and unnecessary confirmation calls are ridiculous. Despite confirming bookings multiple times, technicians still arrive late—or worse, bookings get delayed or postponed just because a “confirmation call” was missed. If the app cannot manage bookings properly, then what exactly is its purpose?

The quality of technicians is extremely poor. During a face wax session, the technician actually burnt my face, showing complete lack of training, care, and professionalism. This is not just bad service—it’s unsafe.

What’s even more disturbing is the money-hungry behavior. The moment you open the app, someone calls instantly. Technicians openly ask customers to call them directly and bypass the app, clearly trying to avoid company involvement and accountability. This raises serious concerns about ethics, transparency, and customer safety.

There is zero professionalism, zero accountability, and zero respect for customers’ time and well-being. I would strongly advise people to stay away unless Salontym drastically improves its service standards, technician training, and basic booking management.

Absolutely not worth the stress or the risk.
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Review

It’s wonderful experience. She care about all basic things and even she put some extra efforts to make me satisfied.
Thankyou khusboo❣️

Best professional and experience

I had wonderful experience with Salontym, the services were professional, hygiene and perfectly executed. The staff was polite and friendly and skilled made sure I was comfortable throughout. I loved how she paid attention towards every single detail and delivered exactly what I wanted. Khushboo was the professional who was assigned and I m seriously impressed by her work and dedication and is highly recommended for anyone looking for best salon services at reasonable prices at their home. Keep it up guys. All the best
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Third class services

I am shocked and disgusted at the kind of so-called “customer care” your brand provides. The representative I spoke to was not only unhelpful but also extremely rude — talking in a manner that was insulting and completely unprofessional. If this is how you treat customers, then your service is nothing short of third-class. I don’t expect to pay for services only to be disrespected by your staff. It shows a complete lack of training, accountability, and basic manners.
You need to fix this immediately, or be prepared to lose customers like me. Word of mouth spreads fast, and I will not hesitate to share how terrible my experience was. I will not recommend salon tym to anyone if they give you services for free also.
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Good service

Had a wonderful experience with Salontym!
The service was excellent and exactly what I had booked. The professional arrived on time, was very polite, and carried out everything in a neat, clean, and well-organized manner. I really appreciated the attention to detail and the way hygiene was maintained throughout the session. They also shared some valuable hygiene tips which were very informative. The products used were of good quality, and the overall experience was relaxing and satisfying.
Highly recommend their services for anyone looking for safe, professional, and high-quality salon care at home
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Amazing support provided by Mayank

Mayank has been hands on getting every issue resolved within minutes. He is the reason why we would continue booking with Salontym as such prompt and efficient support is required for services like these.
Thank you Mayank for your incredible customer support.

Excellent services

I recently tried the salontym services and had a wonderful experience. The professional who visited was extremely sweet, polite, and made me feel very comfortable throughout the session. She followed excellent hygiene practices, which gave me complete peace of mind. The service was smooth, well-organized, and felt just like a luxury salon experience in the comfort of my home. I’m highly satisfied and would definitely recommend it to anyone looking for professional care with a personal touch.
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Good experience

This app has made professional grooming services incredibly convenient and reliable. The professional arrived on time, confirmed availability beforehand, and followed all hygiene protocols — including using disposable items and proper cleanup. I was especially impressed by the grooming quality and the polite, respectful behavior. It's rare to find such consistent and high-quality service these days. Highly recommend this app for anyone looking for trusted at-home services!
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Response from developer

Dear Ma'am, Your appreciation made our day! 😊 We're committed to consistently providing top-notch service and are always here to assist you further. Thank you for the 5-star love!

Great At-Home Salon Experience!

I recently booked waxing, mani-pedi, and a clean-up service through the SalonTym app, and I’m really happy with the overall experience. The booking process was smooth, and the professional arrived on time. She was polite, well-trained, and maintained good hygiene throughout. The waxing was quick and painless, the mani-pedi felt super relaxing, and the clean-up left my skin feeling fresh and glowing.

I’m genuinely satisfied with the service and would definitely recommend SalonTym to anyone looking for quality salon care at home!
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Response from developer

Dear Ma'am, Your appreciation made our day! 😊 We're committed to consistently providing top-notch service and are always here to assist you further. Thank you for the 5-star love!

Excellent Service – Highly Recommend!

I’m really impressed with the service. The girl assisting me was extremely patient, polite, and professional throughout. I highly recommend their service.

Great Job

Salontym has professional and experienced technicians. Highly impressed by the services. Easy to use app

Must-Have App for Salon Services at Home!

I’ve had a fantastic experience using Salontym! Booking beauty and grooming services from the comfort of my home has never been this easy. The app is super user-friendly, the professionals are punctual and well-trained, and the hygiene standards are top-notch. I love how many service options they offer—from facials to hair spa to waxing—all at affordable prices.

The real-time tracking and customer support are also impressive. Highly recommended for anyone looking for salon-quality service at home. Five stars all the way! 🌟
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Response from developer

Hi Ma'am, Thank you for your kind words! We're delighted to know you're satisfied with our services. We'll continue working hard to exceed your expectations!

Good service

I recently used the SalonTime app to book a salon appointment, and I was impressed with the experience. The app is user-friendly, and I was able to easily find and book services that suited my needs. The professionals who came to my home were skilled and provided excellent service. The prices were competitive, and the convenience of having salon services at home was a huge plus. My only suggestion would be to improve the punctuality of the professionals, as there were slight delays in some appointments. Overall, I would recommend SalonTime for its convenience and quality of service.
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Response from developer

Hi Ma'am, thank you for your lovely message! We're delighted to hear that you’re satisfied. It’s our pleasure to serve you, always. ⭐⭐⭐⭐⭐

Great experience

I highly recommend booking salon services from Salontym for anyone looking for a convenient, relaxing, and professional beauty experience. The personalized attention and comfort of being in your own space make it worth every penny!

I recently had the pleasure of experiencing salontym services provided by a professional who came to my home. From start to finish, the experience was fantastic.

The facial treatment left my skin feeling incredibly refreshed, with a noticeable glow. She used high-quality products, and the gentle application made the process comfortable, with no irritation. The waxing was quick and almost painless, a great relief for someone like me who is usually apprehensive about it.

Overall, the convenience of having these services done at home, combined with the professionalism and skill of the technician, made for an incredibly satisfying experience.
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Response from developer

Hi Ma'am, We appreciate your encouragement! Rest assured, we will continue delivering the best services possible.

Exceptional Professionalism

I had the pleasure of receiving beauty services from Pinki Kalicharan, and I couldn’t be more impressed. From the moment I arrived, she was polite, extremely helpful, and exhibited the highest level of professionalism. Her expertise and attention to detail were evident in every step of the service. I left feeling rejuvenated and more confident, all thanks to her exceptional skills. Thank you, Pinki, and thank you to the entire Salontym team for such a wonderful experience. Highly recommended!
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Response from developer

Ensuring your satisfaction is our primary goal, and we appreciate the positive feedback.