Satisfying Service
The overall experience was really good. Initially, I was a little skeptical about using a new app other than UC and YM, but I’m glad I gave it a try. The service was smooth and satisfactory. Highly recommended!
Great service and professional experience!
What I really appreciate is their professionalism and coordination. Once you book a slot, the team follows up properly and keeps you updated. The therapists and beauticians who come for the services, whether it’s hair care, spa treatments, or salon services, have always been polite, skilled, and professional. They truly know their work and make the experience comfortable and satisfying every time.
Overall, it’s been a very reliable and convenient experience, and I would definitely recommend it.
Response from developer
Hi Ma'am, We appreciate your feedback and time. Our mission is to work hard to provide you with a 5-star experience.
Professional and Punctual
booked their beauty service in gurgaon and the second time in Delhi. Their services and prices are really good. First time I got mani-pedi plus eyebrows etc done and the second time I called them for waxing services. The staff members are very polite, punctual and professional. Also, the kits and equipments that they carry has everything in it which I think is great. Hygiene(10/10), Professional (10/10) and services (10/10). So glad I found a new app with reasonable prices and extremely good services.
Totally unprofessional. 0/5
During the session, she was discussing the issue with her team, and I even received a call from their team saying the beautician had forgotten to bring the detan product. When I contacted customer support to ask for either a solution or a price reduction, the response was extremely unprofessional. I was told, in a rude tone, “Ma’am, I am based out of Noida, I will not come to Gurgaon to provide the product.”
I was quite shocked by this response. Eventually, I had to provide my own product so the service could be completed. Despite this inconvenience, I still paid the full amount to the beautician and ended my session with Salontym.
Overall, a very poorly managed and unprofessional experience. For me, this was a 0/5 experience.
Poor untrained and professional staff
Unprofessional technicians and chaotic booking process
First, the endless and unnecessary confirmation calls are ridiculous. Despite confirming bookings multiple times, technicians still arrive late—or worse, bookings get delayed or postponed just because a “confirmation call” was missed. If the app cannot manage bookings properly, then what exactly is its purpose?
The quality of technicians is extremely poor. During a face wax session, the technician actually burnt my face, showing complete lack of training, care, and professionalism. This is not just bad service—it’s unsafe.
What’s even more disturbing is the money-hungry behavior. The moment you open the app, someone calls instantly. Technicians openly ask customers to call them directly and bypass the app, clearly trying to avoid company involvement and accountability. This raises serious concerns about ethics, transparency, and customer safety.
There is zero professionalism, zero accountability, and zero respect for customers’ time and well-being. I would strongly advise people to stay away unless Salontym drastically improves its service standards, technician training, and basic booking management.
Absolutely not worth the stress or the risk.
Review
Thankyou khusboo❣️
Best professional and experience
Third class services
You need to fix this immediately, or be prepared to lose customers like me. Word of mouth spreads fast, and I will not hesitate to share how terrible my experience was. I will not recommend salon tym to anyone if they give you services for free also.
Good service
The service was excellent and exactly what I had booked. The professional arrived on time, was very polite, and carried out everything in a neat, clean, and well-organized manner. I really appreciated the attention to detail and the way hygiene was maintained throughout the session. They also shared some valuable hygiene tips which were very informative. The products used were of good quality, and the overall experience was relaxing and satisfying.
Highly recommend their services for anyone looking for safe, professional, and high-quality salon care at home
Amazing support provided by Mayank
Thank you Mayank for your incredible customer support.
Excellent services
Good experience
Response from developer
Dear Ma'am, Your appreciation made our day! 😊 We're committed to consistently providing top-notch service and are always here to assist you further. Thank you for the 5-star love!
Great At-Home Salon Experience!
I’m genuinely satisfied with the service and would definitely recommend SalonTym to anyone looking for quality salon care at home!
Response from developer
Dear Ma'am, Your appreciation made our day! 😊 We're committed to consistently providing top-notch service and are always here to assist you further. Thank you for the 5-star love!
Excellent Service – Highly Recommend!
Great Job
Must-Have App for Salon Services at Home!
The real-time tracking and customer support are also impressive. Highly recommended for anyone looking for salon-quality service at home. Five stars all the way! 🌟
Response from developer
Hi Ma'am, Thank you for your kind words! We're delighted to know you're satisfied with our services. We'll continue working hard to exceed your expectations!
Good service
Response from developer
Hi Ma'am, thank you for your lovely message! We're delighted to hear that you’re satisfied. It’s our pleasure to serve you, always. ⭐⭐⭐⭐⭐
Great experience
I recently had the pleasure of experiencing salontym services provided by a professional who came to my home. From start to finish, the experience was fantastic.
The facial treatment left my skin feeling incredibly refreshed, with a noticeable glow. She used high-quality products, and the gentle application made the process comfortable, with no irritation. The waxing was quick and almost painless, a great relief for someone like me who is usually apprehensive about it.
Overall, the convenience of having these services done at home, combined with the professionalism and skill of the technician, made for an incredibly satisfying experience.
Response from developer
Hi Ma'am, We appreciate your encouragement! Rest assured, we will continue delivering the best services possible.
Exceptional Professionalism
Response from developer
Ensuring your satisfaction is our primary goal, and we appreciate the positive feedback.
