yumtown
I would hoard a cornucopia of candycopia if I could.
Response from developer
We love the imagery — a cornucopia of Candycopia sounds like a dream we fully support! 🍦 Our team works so hard to make every scoop something worth savoring, and knowing it sparked that kind of enthusiasm means the world to us. Thanks again — we can't wait to welcome you back for your next scoop (or hoard)!
Rewards don’t Work
When redeeming the free double scoop and birthday scoops, the coupon would instantly disappear and say I had used it many days ago. Very glitchy coupons.
Be careful using coupons
I had a free double scoop for a birthday reward. When I went in store to redeem it I l clicked “redeem in store,” then an error popped up and said “uh oh you already redeemed this,” (even though I hadn’t).
Then the reward went away completely and wasn’t under the “rewards” tab.
Thankfully the worker said the app was glitchy and got me my free double scoop.
Then the reward went away completely and wasn’t under the “rewards” tab.
Thankfully the worker said the app was glitchy and got me my free double scoop.
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No reward scan
You have to take a photo of a receipt to get rewards, no scan QR code.
App Does Not Let Me Redeem Rewards
I cannot redeem the free single scoop for points through the app. I have tried logging out, reinstalling the app, and contacting support. I’ve now wasted more time trying to get the reward than the reward is even worth.
Easy ice cream access
The ice cream is divine and inspired. The app is easy to use. You get free scoops. What more could you want?
Super convenient app
Super easy to use app to order the world’s best ice cream for pickup. I like that I can order ahead and skip the line. Also they offer good deals too on occasion! Definitely love Salt & Straw 😻
Best ice cream
Haven’t even tried the app yet. Doesn’t matter. Best ice cream.
Location does not work
The location selector does not work for me, even after reaching out to support. Also, I believe they used to have an option to order scoops with the app, and now you can’t. :(
Response from developer
Hi there, Thank you so much for your feedback. When we first launched the app, it was not available at all locations. You can now order scoops at all locations through the app, and earn rewards. We hope you have the chance to try again! -Salt & Straw Team
First!
Thank goodness Salt & Straw finally made a rewards app and I can make orders online too
