Doesn’t work, and harvests data
This app claims to allow scanning of water filters to confirm as official. App not developed by Samsung, and doesn’t allow reporting of counterfeit filters despite directing the user to press the “Report” button. There is only one screen in the app, and no “Report” button exists. App requires user to enable location services to scan a simple 2d barcode, which is unnecessary data extraction. App should be removed from App Store as non—functional and data-harvesting.
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App doesn’t work
I installed it on an iPhone 13 and tried to scan but it didn’t work. Re-tried multiple times. It gives you an option to rescan but nothing else - no messages or anything else
…Why?
I guess it works… but this is a lot of information to give, alongside the view being very crude.
Should be integrated into some other app instead.
Should be integrated into some other app instead.
iPhone 17 camera
The app won’t focus on iPhone 17. There is not a way to change which camera the app uses, so it won’t focus. Therefore the app does not work with my phone. In addition, there is no Report button to use as instructed.
App doesn’t work
I definitely have an authentic Samsung filter (expensive!), but the app won’t scan no matter how many times I tried it! I’m only trying to get instructions on how to install!





