App doesn’t work
I have bought my
Filter from
The Samsung official website and QR code on the filter is never recognize
Filter from
The Samsung official website and QR code on the filter is never recognize
Doesn’t work, and harvests data
This app claims to allow scanning of water filters to confirm as official. App not developed by Samsung, and doesn’t allow reporting of counterfeit filters despite directing the user to press the “Report” button. There is only one screen in the app, and no “Report” button exists. App requires user to enable location services to scan a simple 2d barcode, which is unnecessary data extraction. App should be removed from App Store as non—functional and data-harvesting.
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The Scanner Does Not Work
I have a filter direct from Samsung. It would not scan. What’s the point?
This app is an epic failure.
This app is an epic failure.
Useless
It simply will not focus on the QR code, so it’s literally impossible to use.
App doesn’t work
I installed it on an iPhone 13 and tried to scan but it didn’t work. Re-tried multiple times. It gives you an option to rescan but nothing else - no messages or anything else
