Terrible App. Completely Useless!
This app is absolute trash! It’s supposed to help customers verify whether their Samsung refrigerator water filter is genuine and report counterfeit filters, yet it can’t even perform its most basic function. I purchased my filter directly from Samsung, and the app STILL refuses to scan it. To make matters worse, there’s no functioning way to report the issue or a suspected fake filter. What’s the point of having an authentication app that can’t authenticate anything? Samsung needs to fix this embarrassment of an app. Complete waste of time. Don’t bother downloading it!
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Worst app ever
You gotta be kidding me! Camera doesn’t auto focus can’t scan anything, but the instructions say “focus camera” how? Then it is fake if it doesn’t scan? But I can’t get the camera to focus so now I think it’s fake. Oh and the. Report it fake with no feature to report? All while giving g my precise location so - third party developer know exactly where I live. What a joke
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Absolute trash
This app needs to know my precise location and prompts for full photo library access (iOS supports letting apps just add new photos btw) just so it can help me be DRMed into buying only OEM filters?! It’s a capitalist’s dream app. Funny thing is the app just isn’t good. Do better Samsung
Doesn’t work
Installed this on two phones and couldn’t get it to work. Scanned it with just the Apple reader, worked then told us to download the app. How the heck are you meant to validate a filter if the app is trash.
App doesn’t work
I have bought my
Filter from
The Samsung official website and QR code on the filter is never recognize
Filter from
The Samsung official website and QR code on the filter is never recognize
