Freezes
I downloaded this app a week ago and it has frozen twice with no fix except to delete it and reinstall it. When reinstalling it, it freezes again. Done with it.
Payment
Absolutely horrible trying to set up auto pay through Santee Cooper. It’s been a struggle for six months.
Inaccurate
It’s been showing inaccurate data for over a year. Contacted them months ago and they said they were working on it and nothing has ever happened. Also it is hard to use and interpret
Usage indicator
Half the time the usage doesn’t work. As a senior on a fixed income that’s concerning. I like to keep on top of my usage
Expensive. Onerous
This company pretends to have transparency in costs. However, they do not provide hourly consumption or use records.
