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Santee Cooper’s My Energy Link

Santee Cooper’s My Energy Link

Manage Power Account on the Go

4.9K ratings
64 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • December 10, 2021
  • March 28, 2026

Features

Developer

Smart Energy Systems LLC
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Reviews summary↘︎
⭐64
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📝14+ tags
Tags↘︎
❓5 answered
FAQ↘︎
📦~ in 3 months
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About

Manage your electricity account conveniently from your mobile device. Monitor usage with detailed graphs, pay bills, and analyze your consumption patterns. Stay informed and in control of your power account with an intuitive interface.

✓Manage power account on the go
✓View consumption with intuitive graphs
✓Make bill payments
✓Set auto payment
✓Compare and analyze usage
✓Receive notifications
Show original description

What users say

Summarized from real user reviews of Santee Cooper’s My Energy Link. Based on 4.9K reviews and a 4.7/5 average, it highlights the 2 positives and 7 negatives reviewers mention most about this Business app.

Positive things

  • 👍Simple, straightforward, and easy to use
  • 🚀Great app overall

Negative things

  • 🐛App not working as expected
  • 🐛Notification badge won't go away
  • 🐛Payment setup issues
  • 🐛Constant login and re-entering information required
  • 🐛App not loading properly after updates
  • 🔒Inability to cancel payments
  • 🔒Inability to remove saved payment methods
See all reviews

What's New in Santee Cooper’s My Energy Link

3.6

March 28, 2026

This update includes performance and stability improvements.

User reviews

Most RecentHighest RatedLowest Rated

Payment

Absolutely horrible trying to set up auto pay through Santee Cooper. It’s been a struggle for six months.
FleaknockerFleaknocker

Inaccurate

It’s been showing inaccurate data for over a year. Contacted them months ago and they said they were working on it and nothing has ever happened. Also it is hard to use and interpret
mastercrabbermastercrabber

Usage indicator

Half the time the usage doesn’t work. As a senior on a fixed income that’s concerning. I like to keep on top of my usage
emoji and meemoji and me

Expensive. Onerous

This company pretends to have transparency in costs. However, they do not provide hourly consumption or use records.
Nicholas.VarzosNicholas.Varzos

Easy

They make it so easy to give away your money. Thanks Santee Cooper
Miki neutronMiki neutron
See 59 more reviews

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User experience

🐞

Reported Bugs

3 issues

App not opening for over a month with error message

Bug

Account number requirements not matching user accounts

Bug

Thumbprint/biometric login not working consistently

Bug
✨

Requested Features

3 requests

Show scheduled payments clearly on the app to avoid double payments

Feature

Allow pasting of passwords in password fields

Feature

Implement Face ID or biometric login instead of constant password entry

Feature

FAQ

What can I do with the My Energy Link app?

The app allows you to manage your power account on the go, view your electricity consumption with intuitive graphs, make bill payments, set up auto payments, and analyze your usage patterns over different timeframes. You can also receive notifications about your account.

How do I pay my bill using the app?

You can make bill payments directly through the app. It also offers the option to set up auto payments for convenience and allows you to manage your billing and payment history.

Can I see how much electricity I'm using?

Yes, the app provides intuitive graphs to view your power consumption. You can conveniently compare and analyze your 30-minute, hourly, daily, or monthly usage to make more informed decisions about your energy use.

Is the My Energy Link app free to use?

Yes, the app is available for free. There are no in-app purchases or advertisements mentioned, indicating it is a free service for customers.

What kind of notifications can I expect?

You can receive notifications on your preferred channel regarding your power account. This helps you stay informed about important updates and manage your account effectively.