Unreliable
Although the app works, the connection and control are unreliable at best. The app and remote steamer require an update, or you need to provide a remote like the one in the last steamer box.
Flat out doesn’t work
Every time I open the app it makes me enter my name and height/weight like the very first time. Then I submit and it goes back to beginning in a loop. It flat out does not function. You need to fix these bugs. This app is garbage.
Waste
Absolute garbage.
Can’t setup a profile
Love the sauna, but the app is hot garbage. I can’t get past the height selection screen on profile creation, and so have never been able to use the app. It’s been like this for 3mo.
Just Use The Box
The Saunabox Pro Steamer with the infra red system is great within itself. But this app? Garbage. Doesn’t consistently pair. Preheat didn’t work & completely shut down the session when I tried going back into the app. Please just go back to the remote if you can’t get the app in order please and thank you.
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App has bugs
The app has some bugs for sure. Overall I like the concept, but I can’t even use it right now. The Bluetooth took several attempts to connect but I was able to get it working on day 1. Day 2 it keeps asking my to setup a profile when I already have one. No login option. I was just going to make another profile, but after you key in your height it goes back to the beginning asking for your name all over again. It’s an endless loop. As a fellow professional coder, this is garbage, please fix.
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App doesn’t work
The app just keeps looping me through setting up my profile. I’ve updated but still can’t set up.
Preheat doesn’t work
Saunabox Go preheat function doesn’t work at all.
Solara Wooden SaunaBox
This app 100% doesn’t work with my unit. The sauna is great, but there is connection to my unit to this app. Please fix the bug, so I can preheat my sessions.
Solara wooden Sauna
This app 100% doesn’t work with my unit. The sauna is great, but there is connection to my unit to this app. Please fix the bug, so I can preheat my sessions.
Worked for a second….
Aside from the UI which is pretty basic and needs some help, the app worked for three sessions without issue. Now, it’s stuck on the “customize your experience” pages with name, age, height, etc. I’ve deleted it and reinstalled three times and no luck. They need a serious overhaul to make this useful.
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Never connects
This app is awful. It never connects to the unit. It gives an error every single time.
Non Functional with SteamBox
1. First off unclear what you connecting too. Has multiple things in list but once you connect. It’s intermittent whether it preheats or not.
2. If it does preheat properly it NEVER goes into session you setup, it immediately turns off. You can select start session on app but steam kit is not on a running at all. You then have to manually turn on.
2. If it does preheat properly it NEVER goes into session you setup, it immediately turns off. You can select start session on app but steam kit is not on a running at all. You then have to manually turn on.
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The App could use some improvements
So far I love my Saunabox but there are some issues with the phone app that could be improved. The Bluetooth connection is weird, it requires me to find the Saunabox and start a new connection every use rather than remember the unit from session to session. But the most annoying app complaint is when I set it up with a time and temperature and it resets to whatever setting it wants to, example, I’ll set it to 15 temp for 30 minutes, but after a 10 minute heat up it reverts back to 8 temp for 20 minutes every time I use it.
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Garbage
Bluetooth doesn’t connect on android or iPhone
App doesn’t work and you can’t get support
App is pretty atrocious. The UI makes little to no sense - you cannot remove a device once connected. So when the app doesn’t work to your Saunabox there isn’t a way to reset it.
For some reason you also can’t remove it from your Bluetooth settings manually.
Heaven forbid you want to submit a support ticket - the app still doesn’t work.
Real shame given that the product itself is great - but why spend more for the app version if it doesn’t work.
For some reason you also can’t remove it from your Bluetooth settings manually.
Heaven forbid you want to submit a support ticket - the app still doesn’t work.
Real shame given that the product itself is great - but why spend more for the app version if it doesn’t work.
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love the new look of the app
I used the older app before, and the new one definitely looks nicer. The design feels cleaner and it’s easier to use. Tracking my sessions just feels easier now
Less clicks to start sauna!
I love the product, but the app should be geared to using the sauna. It’s so many clicks to change the settings if you didn’t start a session with the app. If the sauna is already going, why can’t I see the current setting when I connect rather than starting the session from scratch? Also, the amount of time for preheat is not enough. Sauna was still cold.
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new app looks so great！
now I use it almost everyday
New app is awesome
The new app is 100x better than the old one. Great work and thanks for listening to your customers.
