Savaari User Reviews

Customer Experience

Positive experience13.8% of reviews
Neutral10.3% of reviews
Negative experience75.9% of reviews

~ Based on 29 written reviews from the US App Store.

Is Savaari Safe?

Savaari - Car Rental & Taxi appears safe based on user ratings. AppsHunter Safety Score for Savaari is 97/100.

This assessment is based on 364 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.5% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 364 App Store ratings for Savaari.

Is Savaari Legit?

Savaari - Car Rental & Taxi appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Savaari is 60/100.

Based on 60 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Highly unreliable

I booked a 615 am cab to for a local drop to patna airport. The driver called to say he has arrived but then stopped picking up the phone and vanished. I almost missed my flight.

Response from developer

Dear Abhishek, We regret the inconvenience caused due to the driver’s conduct. Appropriate action has been taken, and the driver has been blocked from our platform for his unprofessional behaviour. Thanks, Savaari Team

Too costly and overall not great experience

Their cost is too high, they get a local driver for the ride, if you get a local driver yourself you can easily end up getting the same ride 40-50% less price. If you are coming via a flight you can get a cab at a much lower cost outside airport and in most cases via uber / Ola also - even they charge less.

So, final word of caution, avoid them. In care you have any issues their support team is also bad and doesn’t help and you might end up talking to their vendors directly .
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Response from developer

Dear Vyom, We, as a team, always strive to offer competitive rates and the best possible service to our customers. We regret that your experience did not meet your expectations. If you could help us with the booking ID or package details, we will relook into the fare charges and assist you further. Thanks, Savaari Team

Left my family stranded at the absolute last minute

Do not trust this app with your travel plans. Due to a system error, the driver received the wrong location. I spent 20 minutes on the phone with customer support, only to have the agent tell me the driver wouldn't take the trip—and then they simply hung up on me. This all happened at the last possible moment, leaving my family stranded right as we were supposed to check out for our trip to Bangalore. No alternative, no apology, just total abandonment. This company is a liability. Delete this app and save yourself the stress.
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Response from developer

Dear Sir, This is a serious concern, and we sincerely regret the inconvenience caused. Kindly share your booking ID so that we can investigate the matter thoroughly and take appropriate action. Thanks, Savaari Team

Worst service Savaari in 2000 cities, don’t book, please

If you are in Bangalore City, please do not book any cabs through this app, as the service they provide is absolutely terrible. They confirm a pickup time—for instance, 4:30 PM—only to cancel the booking right at the scheduled pickup time. And even then, we only find out about the cancellation when we call them ourselves. Everyone at our office has already deleted this app and stopped using it; I urge you all to delete it as well. If you have urgent engagements in Bangalore—such as office work or meetings—please do not rely on this app to make your bookings.
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Response from developer

Dear Ratnakara, We regret the inconvenience caused due to the cancellation. Our team is continuously working to expand and strengthen our network so that we can provide services to all our customers. Thanks Savaari Team

Dont book from this app

One of the worst travel experiences I have ever had.
The cab provided through MakeMyTrip - savaari was extremely dirty and unhygienic. During the trip, the driver repeatedly stopped to search for CNG and even took an unnecessary detour of around 18 km, wasting our time. After failing to find CNG, he demanded that we pay for petrol ourselves and suggested that he would not continue the journey otherwise.
The most concerning part was the behaviour of the driver and the vehicle owner. There were three passengers in the cab, including two female passengers, and the constant arguments, pressure, and harassment made us feel extremely uncomfortable and unsafe throughout the journey.
What disappointed us even more was MakeMyTrip's handling of the complaint. Despite having video recordings, photos, and other evidence, our concerns were not properly addressed. We were initially led to believe that a full refund would be provided due to the severity of the issues, but later we were offered only ₹200 as compensation.
Customer safety, comfort, and accountability should be a priority for any travel platform. Unfortunately, based on our experience, MakeMyTrip failed on all three counts. I would strongly advise other travelers to think twice before relying on their cab services.
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Response from developer

Dear Sir, We sincerely regret the inconvenience and discomfort caused during your trip. The issues you have highlighted regarding the vehicle condition, driver conduct, repeated fuel stops, and the overall experience are not in line with the service standards we strive to maintain. Thank you for bringing these concerns to our attention. We have shared your feedback with the concerned team and will ensure that appropriate corrective measures are taken to improve service quality and deliver a better customer experience in the future. Thanks, Savaari Team

Address option

There should be an option to give the address manually also, in case somebody’s location is not getting picked up. I had a hard time, giving the address of my own residence.

Response from developer

Dear Anil, Regret for the inconvenience caused. We will share your feedback with the concerned team for better customer experience. In case of any concern or query, feel free to call our 24X7 support team at 9045450000 and they will assist you accordingly. Thanks, Savaari Team

Poor car and driver

Car and driver are not good quality. Price changes from the first page to the actual booking.

Response from developer

Dear Sir/Madam, We regret the inconvenience caused due to the car and driver quality. Kindly share your booking ID so that we can look into the issue in detail. Regarding the fare difference, please note that prices generally do not change from the initial quote unless any value-added services are selected during the booking process. Once we receive the booking details, we will review this and assist you accordingly. Thanks, Savaari Team

Risky and Unreliable

Even if you book ahead of time the ride is not confirmed! If they don’t match with a driver you will not find out until you call them 90 minutes before the scheduled time.
Their customer service is terrible and even after a driver showed up 2 hours late and then proceeded to drive dangerously they were indignant.
Would not recommend this app to anyone!
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Response from developer

Dear Sir/Madam, We sincerely apologize for the experience you had. Delays in driver confirmation, late arrival, unsafe driving, and the way your concern was handled are unacceptable and do not reflect our service standards. We appreciate you bringing this to our attention and regret the inconvenience caused. Kindly share your booking ID so that we can investigate the matter and take corrective measures to ensure a better customer experience. Thanks, Savaari Team

Misleading price quotes

Expect 20-30% extra from quoted price as exclusions end up going higher and higher.. I never allowed driver to travel at night, but nightly allowance was mandatorily included in final price. Better book directly with from a local driver/agency instead of Savaari. Also driver refused to go at many places in the city saying that savaari service does not allow that. There is no way to reach support after booking is done, within the app.
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Response from developer

Dear Ajay, We would like to look into the issue. Please share your booking ID. You can also reach our 24×7 customer support team at 9045450000 for any queries or booking-related concerns. Thanks, Savaari Team

Scam going in savari.

I will be filing a formal complaint with the consumer forum to ensure this issue is addressed.
Savaari’s customer support misleads customers and extracts money through unreasonable explanations.

We only visited the mentioned places and did not request any additional detours. It seems the extra distance may have been counted when the vehicle dropped us and came back to pick us up. We believe such distance should not be charged to the customer, as it is not part of the actual travel route.

Also, as a suggestion: when a customer is already availing the agreed kilometers, dropping off at a different location within that limit should not incur additional charges. This would make the billing more transparent and customer-friendly.
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Pathetic Ride Management

Worst experience with Savaari and likely my last. My 6 AM ride started 1.5 hours late despite repeated calls. The driver then wasted 2 more hours at CNG stations, which means I lost 3.5 hours of my day including 2 hours from my paid booking.

Savaari and the driver made money, but I was left with wasted time, derailed plans, frustration, an inflated bill, and zero compensation even after asking for it. If this is how loyal customers are treated, Savaari clearly does not care about people’s time or money. Think twice before booking.
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Horrible Customer Support

I have been following up with them from last 2 month for my refund which now they are claiming that they haven’t received any payment. I have already shared their payment confirmation email then also they are denying it. Infact for each followup I have to wait for atleast 4-5 days and then also ask them for response several times. This was the first time I tried booking through savaari, never gonna trust again
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Scam, don’t use!

They charge for “extra kilometers” even if you don’t request any stops or an alternative route. My sense is that they either intentionally underestimate the distance or the drivers take a longer route to run up the bill. Either way, I recommend avoiding this service!

Loot by Savaari car rentals

I have booked cab by Savaari car rentals 10 days in advance for my outstation journey and made payment. Just 2 hours before the journey start time they cancelled my booking. And showing refund amount is 0.
Now again on searching for same trip on Savaari site cab is showing available with double the price. This is pure loot by Savaari car rentals. Those who are thinking of booking by Savaari pl be alert for cancellation at last moment instead of advance payment
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Both times used, drivers canceled without notice

I tried this service twice. First when I was flying into Mumbai from abroad. The driver cancelled on me b/c I didn’t answer my phone ahead of the drive (when I was in the airplane). They had my flight info.

Second time, I booked a cab from Murud to Pune. The app gave my drop off address in Pune, but listed to the drop off location to the driver as Lonavala. Then, after I agreed to an ever higher price from the driver, the driver simply ghosts me and fails to pick me up.

Unreliable service, unreliable drivers
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Broken App

Is the app broken?
1) Can’t enter exact pick up and drop location
2) Current and past bookings not showing up

I have to call customer care Everytime I need to book a cab. Disappointed.

Reliable

I have been using Savaari services very often for more than 2 years now , cabs provided by them mostly are well maintained , drivers are very decent , cabs reach 100 % as per schedule and cancellations are very rare

HIGHLY UNSAFE JOURNEY

Highly Unsafe & disgusting Cab Service provider. I had booked a premium cab service in which according to them they should provide with 2022 or above model cars and facilities included were Fuel charges, driver allowances, etc but in reality I received 2020 model Swift & I had paid all fuel charges, driver allowances everything. By calling there helpline number they keep you on hold & disconnect the call after few minutes. I had booked Cab for 4 days and the limit of my service was 800 km beyond that I would have charged, but my cab on 2nd after completing 400 kms demanded extra money & they also stated that local sightseeing is not allowed according to Savari company rules, for local sightseeing I need to pay extra which I found disgusting…how come if you are already paying premium charges which also include 800kms of service so how come local city sightseeing is not allowed. Above this after paying 25% advance on the trip day Savari automatically cancelled my booking without my prior knowledge which is not at all acceptable. They are just scamming the tourists & harassing them by charging extra money. Please think before you book from this app…if you want a harass-free trip please avoid this app.
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Has become fraudulent

This used to be a good and reasonable app earlier. Now their terms and conditions have become such that they can loot customers. Though a day’s travel has a KM limit of 250 km, Savaari will not allow the driver to go for local sightseeing except the destination given during booking.

Customer service and support is very good.

I used first time for out station and vehicles are very good. On time service. I am surely travel with Savaari whenever required. I definitely recommend for friends and family