Highly unreliable
Response from developer
Dear Abhishek, We regret the inconvenience caused due to the driver’s conduct. Appropriate action has been taken, and the driver has been blocked from our platform for his unprofessional behaviour. Thanks, Savaari Team
Too costly and overall not great experience
So, final word of caution, avoid them. In care you have any issues their support team is also bad and doesn’t help and you might end up talking to their vendors directly .
Response from developer
Dear Vyom, We, as a team, always strive to offer competitive rates and the best possible service to our customers. We regret that your experience did not meet your expectations. If you could help us with the booking ID or package details, we will relook into the fare charges and assist you further. Thanks, Savaari Team
Left my family stranded at the absolute last minute
Response from developer
Dear Sir, This is a serious concern, and we sincerely regret the inconvenience caused. Kindly share your booking ID so that we can investigate the matter thoroughly and take appropriate action. Thanks, Savaari Team
Worst service Savaari in 2000 cities, don’t book, please
Response from developer
Dear Ratnakara, We regret the inconvenience caused due to the cancellation. Our team is continuously working to expand and strengthen our network so that we can provide services to all our customers. Thanks Savaari Team
Dont book from this app
The cab provided through MakeMyTrip - savaari was extremely dirty and unhygienic. During the trip, the driver repeatedly stopped to search for CNG and even took an unnecessary detour of around 18 km, wasting our time. After failing to find CNG, he demanded that we pay for petrol ourselves and suggested that he would not continue the journey otherwise.
The most concerning part was the behaviour of the driver and the vehicle owner. There were three passengers in the cab, including two female passengers, and the constant arguments, pressure, and harassment made us feel extremely uncomfortable and unsafe throughout the journey.
What disappointed us even more was MakeMyTrip's handling of the complaint. Despite having video recordings, photos, and other evidence, our concerns were not properly addressed. We were initially led to believe that a full refund would be provided due to the severity of the issues, but later we were offered only ₹200 as compensation.
Customer safety, comfort, and accountability should be a priority for any travel platform. Unfortunately, based on our experience, MakeMyTrip failed on all three counts. I would strongly advise other travelers to think twice before relying on their cab services.
Response from developer
Dear Sir, We sincerely regret the inconvenience and discomfort caused during your trip. The issues you have highlighted regarding the vehicle condition, driver conduct, repeated fuel stops, and the overall experience are not in line with the service standards we strive to maintain. Thank you for bringing these concerns to our attention. We have shared your feedback with the concerned team and will ensure that appropriate corrective measures are taken to improve service quality and deliver a better customer experience in the future. Thanks, Savaari Team
Address option
Response from developer
Dear Anil, Regret for the inconvenience caused. We will share your feedback with the concerned team for better customer experience. In case of any concern or query, feel free to call our 24X7 support team at 9045450000 and they will assist you accordingly. Thanks, Savaari Team
Poor car and driver
Response from developer
Dear Sir/Madam, We regret the inconvenience caused due to the car and driver quality. Kindly share your booking ID so that we can look into the issue in detail. Regarding the fare difference, please note that prices generally do not change from the initial quote unless any value-added services are selected during the booking process. Once we receive the booking details, we will review this and assist you accordingly. Thanks, Savaari Team
Risky and Unreliable
Their customer service is terrible and even after a driver showed up 2 hours late and then proceeded to drive dangerously they were indignant.
Would not recommend this app to anyone!
Response from developer
Dear Sir/Madam, We sincerely apologize for the experience you had. Delays in driver confirmation, late arrival, unsafe driving, and the way your concern was handled are unacceptable and do not reflect our service standards. We appreciate you bringing this to our attention and regret the inconvenience caused. Kindly share your booking ID so that we can investigate the matter and take corrective measures to ensure a better customer experience. Thanks, Savaari Team
Misleading price quotes
Response from developer
Dear Ajay, We would like to look into the issue. Please share your booking ID. You can also reach our 24×7 customer support team at 9045450000 for any queries or booking-related concerns. Thanks, Savaari Team
Scam going in savari.
Savaari’s customer support misleads customers and extracts money through unreasonable explanations.
We only visited the mentioned places and did not request any additional detours. It seems the extra distance may have been counted when the vehicle dropped us and came back to pick us up. We believe such distance should not be charged to the customer, as it is not part of the actual travel route.
Also, as a suggestion: when a customer is already availing the agreed kilometers, dropping off at a different location within that limit should not incur additional charges. This would make the billing more transparent and customer-friendly.
Pathetic Ride Management
Savaari and the driver made money, but I was left with wasted time, derailed plans, frustration, an inflated bill, and zero compensation even after asking for it. If this is how loyal customers are treated, Savaari clearly does not care about people’s time or money. Think twice before booking.
Horrible Customer Support
Scam, don’t use!
Loot by Savaari car rentals
Now again on searching for same trip on Savaari site cab is showing available with double the price. This is pure loot by Savaari car rentals. Those who are thinking of booking by Savaari pl be alert for cancellation at last moment instead of advance payment
Both times used, drivers canceled without notice
Second time, I booked a cab from Murud to Pune. The app gave my drop off address in Pune, but listed to the drop off location to the driver as Lonavala. Then, after I agreed to an ever higher price from the driver, the driver simply ghosts me and fails to pick me up.
Unreliable service, unreliable drivers
Broken App
1) Can’t enter exact pick up and drop location
2) Current and past bookings not showing up
I have to call customer care Everytime I need to book a cab. Disappointed.
