Randomly goes into Maintenance without warning
Pretty massive pain considering for those whom keeps their funds out of their debiting account and transfers it over when paying for something to prevent fraud is seriously a massive problem. Especially for those who might have urgent payments and when they try to the app responds either with an error, or an unexpected maintenance that was not messaged out. Also trying to log into the website will also render useless because when the site is under maintenance the app is also useless to use. Not to mention the jankiness of the whole app making it difficult to move money sometimes. Also would be good to see if could get apple pay aswell as it would be helpful for those who might have forgotten their card or don’t like bringing it around with them for potential risk of theft.
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Some improvement needed
Would be better if it reflects the transactions accurately. The “funds hold” can be quite confusing.
Apple Pay option would be helpful as well.
Apple Pay option would be helpful as well.
Almost perfect
Sleek and easy to use app. I would love to see functionality to view/download statements. Apple Pay would be a bonus.
Great bank app
This app is developing well,
Is there a reason why the credit card doesn’t save as a payee seems a bit of an odd thing?
Apple Pay would be a really good update!
A cool ideal would be a budgeting section for all sbs users to get them ahead and then investing their bank!!
Is there a reason why the credit card doesn’t save as a payee seems a bit of an odd thing?
Apple Pay would be a really good update!
A cool ideal would be a budgeting section for all sbs users to get them ahead and then investing their bank!!
Its Good but it can be much better.
I would have given a higher rating if it had Apple Pay. I switched from ANZ to SBS for my credit card. Although the SBS card is better but in terms of the App functionality, ANZ app is excellent.
Buggy at the mo
Updates are always improving but is quite buggy still
New app a step backwards for SBS Clients
Transactions field sometime blank
Loh in later and the transactions show.
Had this issue from the start +3 months.
Bill pay - unable to edit fields of ref and delayed payment dates
Poor software app
Loh in later and the transactions show.
Had this issue from the start +3 months.
Bill pay - unable to edit fields of ref and delayed payment dates
Poor software app
Feedback
It would be nice:
To have ability to download statement
Debit card pin reset
Dark mode
Apple pay
To have ability to download statement
Debit card pin reset
Dark mode
Apple pay
Apple Pay
Hello when will you let us pay via Apple Pay, with our debit or credit cards!!!!!
Terrible app
This app is garbage. Just comes up with error messages far too often and won’t open. At least do something about it and improve this otherwise don’t bother making a rubbish app.
Alerts
Hi - does this App offer you alerts, so you know when funds are deposited or withdrawn from your account/s ? …
Mike
Good little app, has all that I need
Inferior
Sick of the ap contantly failing with error messages several times a day. Definitely needs to be fixed. Had constant issues for weeks now. Never used such a horrifically bad ap
Doesn’t work
Downloaded the up and set up ok. Tried to make a tax payment from my account numerous times, every time I get a message saying ‘an error occurred’. No recourse to anything from that. Occasionally while using it it would close down with a message saying ‘you have been logged out due to inactivity’. Yes, while I was using it. So for me at least, the app isn’t worth having if I can’t do what I need to do on it.
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Password field doesn’t like long passwords
Can’t use a password with more than 20 characters, it’s fine for the website but the app says the password field has an invalid entry. Probably should fix that as autogenerated passwords are usually generated at a bare minimum of 20 characters and personal I prefer going into the 30 or 40 character range for security
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Broken
App doesnt work on my iphone, keeps telling me that an unexpected error has occurred and will not allow me to log in
Can’t login if password over 20 chars
Unbelievable that in 2022 a bank mobile app does not let you log in if your password is more than 20 characters long. It simply doesn’t let you type in anything after 20. Ridiculous
Terrible
Over the past two years I have sent numerous complaints about this app. It force closes, times out while trying to use it, won’t log on etc. I will have to look at moving banks if things don’t change quickly.
Needs improvement
With Face ID as an option to log on, it would be nice if this was automatically done instead of having to tap LogOn for Face ID to activate. Also, Apple Pay is a must need. Please start supporting Apple Pay, it’s been around for over 5 years, please catch up with technology.
Decent
App experience not bad but could use some updates to UI and a few other thing. Also sbs needs Apple Pay.
