SC Mobile India User Reviews

Customer Experience

Positive experience38.2% of reviews
Neutral4.4% of reviews
Negative experience57.4% of reviews

~ Based on 68 written reviews from the US App Store.

What users say

Is SC Mobile India Safe?

SC Mobile India appears safe based on user ratings. AppsHunter Safety Score for SC Mobile India is 96/100.

This assessment is based on 1,159 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
1.8% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 1,159 App Store ratings for SC Mobile India.

Is SC Mobile India Legit?

SC Mobile India appears to be a legitimate app. AppsHunter Legitimacy Score for SC Mobile India is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Help with transfer

Excellent

Response from developer

Hi Manjumatta, we are glad that you are enjoying our services. We look forward to your continued support. ~SS

Glitches

One of the worst banking platforms in India. Nothing works Mutual funds portfolios never update on daily basis. No consistency on app

Robust banking App

Clearly designed UI with robust infra which has never failed in the past 8 years

Very glitchy app

Very slow, very glitchy, and always some or the other issue. Me and several friends have shifted banks due to this app platform

Mobile app

Best mobile the new one

Response from developer

Hi Sanju, we are glad that you are enjoying our services. We look forward to your continued support. ~MD

App keeps on crashing

App keeps on crashing after new iOS update kindly update the app so it works with new iOS

Response from developer

Hi, this is not the experience we would like you to have. We request you to kindly fill in your details in the following link with the reference number APP25_1956565https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~SS

Worst bank to have credit card

SC bank is still not active on BBPS. It’s been one year that BBPS has gone live and all other banks have migrated. I do not understand why SC bank does not want to upgrade with time.


Edit
Link provided in app developer’s response to my review is giving error when I try to submit the concern.

M Pant

I’ve had a smooth experience with the SC Mobile India app - it works well and is user friendly. It also has a terrific range of options for all aspects of online banking

Response from developer

Hi, we are glad that you are enjoying our services. We look forward to your continued support. ~JK

Worst app I’ve ever used!

This app feels like it’s been designed by a child. I can’t fathom the fact a bank like Standard Chartered would even allow this to happen!

Useless app

Apart from looking at just 10-15 transaction.. nothing else is working.

Brilliantly designed app

Pls also add option to share the transactions to messaging apps

Online and app services

Excellent services, easy navigation , quick transaction. Thanks

Response from developer

Hi, we are glad that you are enjoying our services. We look forward to your continued support. ~SM

App review

Great App and perfect

Review

The service on mobile banking is secured and efficient KeepItUp

Response from developer

Hi Khanna, thank you for your kind words. We look forward to your continued support. Have a wonderful day ahead! ~ JM

One of the best even internationally

The SCB banking app should be considered a model banking app. It’s incredibly user friendly and intuitive. Speaking from my experience with some other Indian as well as international banks, this is the most user friendly and yet secure app that I have used. I wish the earlier full functionality of the email within the app would be restored.
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Response from developer

Hi Anindya, we are delighted with your compliment! We look forward to your continued support. ~PN

Credit Card

Glad that my replacement Credit Card has been received in just two days. Also, I could set the card pin and usage limits on SC Mob App. Whole process was hassle free!! Excellent 😀😀😀!!

Scandalous Pre approved offers

App offered me an pre-approved loan and showed my account that was never used for few months. Loan approved and amount credited to a dormant account within SC bank. 3 months no support offered and I’m paying EMI and interest to avoid my credit score being tarnished. The entire support system is a joke. Please avoid them and pre-approved offers at any cost
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Worst customer service

SC customer service is very worst and never treat you as a customer. You never get prompt response back and no procedure and lack the process in providing solution.

Response from developer

Hi, we regret to note your dissatisfaction in this regard. Please send us your contact details via DM on Twitter @StancharthelpIN or inbox to our Facebook page Standard chartered India with the case ID APP22_900869 and our team will reach out to you to address your concern. ~HK

Joshua

My iphone doesn’t support iOS 13.. how do I get back to the old version app

Horrible

Ad comes up and asks for a OTP every single time you try to login

Response from developer

Hi, we regret to note your dissatisfaction in this regard. We wish to inform you that OTP authentication has been introduced to enhance our Online Banking and SC Mobile login security features. ~AM