Scentbird Perfume Box User Reviews
Customer Experience
~ Based on 444 written reviews from the US App Store.
What users say
Summarized from real user reviews of Scentbird Perfume Box. Based on 85K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Shopping app.
Positive things
- 🚀Convenient subscription service
- 👍Variety of fragrances to choose from
- 💡Allows trying new scents without committing to full-size bottles
- 👍Good customer service
- 🚀Quick delivery (for some)
Negative things
- 🐛Shipping delays and lost packages
- 🔒Difficult to cancel subscription
- 💰Overcharging and hidden fees
- 🔒Poor communication and unresponsive support
- 🐛Buggy and confusing app
Is Scentbird Perfume Box Safe?
Scentbird Perfume Box appears safe based on user ratings. AppsHunter Safety Score for Scentbird Perfume Box is 96/100.
This assessment is based on 84,731 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 84,731 App Store ratings for Scentbird Perfume Box.
Is Scentbird Perfume Box Legit?
Scentbird Perfume Box appears to be a legitimate app. AppsHunter Legitimacy Score for Scentbird Perfume Box is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Actually not bad used it for a while 10 dollars for a different fragrance per month not bad usually don’t last the full month so just order an extra for 10 bucks win win
I keep getting multiple charges on my card, and I don’t have auto-pay. Not only that, but it’s multiple charges sometimes in one day!! I haven’t even reactived my subscription for a few months now. And although my card has been charged, I haven’t even been getting anything sent to me!! That’s why I didn’t notice my card was being charged until physically checking my bank statements.
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I had my monthly subscription at the beginning of the month and I was supposed to get the perfume weeks ago they said they shipped a replacement but still haven’t seen that either and I’m getting the run around with AI and can’t get any real help supposedly a ticked had been created but it’s been a week and nobody has tried to contact me do not use Scentbird unless you have extra money you can afford to lose because you won’t get it back if your order never shows up.
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I began my account with Scentbird and a week later, I received my first package. The package is well sealed and it comes with postcards about the fragrances you’ve chosen. She smells of each bottle is amazing. It’s a great amount and it comes with one case
They steal your money , u get no product they dont answer emails, you cant delete your card from there account , they ate not good!!!!
App won’t open for me, or opens to verify phone and then refreshes. This has been going on for two days now.
Awesome! Love it!
terrible customer service everything trashhh
It’s so good if you’re on a budget and you want to try out new scents every now and then, highly recommend
Won’t stop charging after i cancel my subscription
Yo me suscribí pensando que era muestra para el mes entero, pero sólo me llegó una qué pasó eso es lo que venden en su anuncio que le llegarían varias fragancias para el mes entero muestra pero sólo me llegó una
I am now going through my SECOND round of emailing support (the only way to cancel once you’ve signed up bc the cancellation steps they tell you to follow in the app do not exist). They keep charging my card and I’ve honestly never dealt with a company that has this level of shady hidden cancellation practices. Beware before you sign up!
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Good app good quality 👍🏽
Good app
The new update has iPhones just saying verifying device over and over non stop
I am being charged $19.48 a month when it’s supposed to be $17.95 a month 😡
After logging in, I am directed to a page that says it is verifying the device and requested content will be available after verification, it loads for a second, has a green check mark, flashes to what looks like being logged in and then back to verifying again. I am stuck in this loop and unable to use the app. Negative rating!
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I was charged $94 after three months of paying $9 so their promotions aren’t promotions, they give you the stuff for that price then at the end of the subscription term (say three months) they charge you pretty much full price and steal your money anyway, cancelled twice with them and they’re still charging me, first time didn’t get a confirmation, second time I did and was just charged again
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Parecía ser una buena app, pero tengo 15 días de retraso con dos perfumes, los cuales uno ya indica como entregado, lo cual fue mentira por que tengo cámaras en la casa, el soporte es malisimo, no me dan respuesta, no me dan seguimiento, no me regresan mi dinero, no sean estafados
I like it
