Scentbird Perfume Box Reviews: Is It Legit?

Customer Experience

Positive experience46.0% of reviews
Neutral8.4% of reviews
Negative experience45.6% of reviews

~ Based on 502 written reviews from the US App Store.

What users say about Scentbird Perfume Box

Is Scentbird Perfume Box Safe?

Scentbird Perfume Box appears safe based on user ratings. AppsHunter Safety Score for Scentbird Perfume Box is 97/100.

This assessment is based on 89,234 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.2% of ratings point to a safe experience
1.6% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 88,737 App Store ratings for Scentbird Perfume Box.

Is Scentbird Perfume Box Legit?

Scentbird Perfume Box appears to be a legitimate app. AppsHunter Legitimacy Score for Scentbird Perfume Box is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Decent, but room for improvement

It’s a good app, but I think a couple things could be improved. I think it would be nice instead of the quiz, you could select perfumes you already like and then it make recommendations based on notes from those (for those of us that don’t know/understand perfume beyond the surface level). I also think it would be cool if you could have your own personal rating system that narrowed down the options based on how you rated previous perfumes you received; rated lower, recommend less like and rated higher, recommend more like. That would make the experience so much more valuable for those of us just trying to experiment and explore scents!
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Scents

Did k own I could have option at a n affordable price.

Amazing

Amazing products very quick and easy to use and sign up

Authentic

Christian Dior Bois d’Argent, an old but classy perfume. I found it on Scentbird & decided to order; it smells exactly like the one I ordered off the Christian Dior website. I am a customer!!!

Too expensive

Not paying $20 for a few spritz of watered down perfume !

I love it

The deal are great

Can’t wait

I’m patiently waiting for my arrival it’s been years

Terrible customer service. All they care about is money

My first month was about 8 dollars, then without any warning the next month my card got charged almost 20!!! TWENTY DOLLARS for a tiny perfume that I did not get to even choose!!! I pleadingly emailed customer service asking for a refund before the order shipped and nothing. And only after the order shipped, they emailed back saying they can’t do anything because it has shipped. I LITERALLY tried to email them before it shipped and they did not do anything!!!Absolutely ridiculous and terrible customer service.
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I like Scentbird Perfume Box

Excelent service

Perfume

I have ordered from Scentbird before they are great 💗

Best cologne app ever

Good I love it the cologne I order came🙂

Review

Love the cases love everything about it

Do not waste your money

I actually loved the brand at first, my first three purfumes honestly weren’t great but I thought now that I know what I don’t like, I can find what I do. But then my subscription stopped coming and is stuck on “processing” even though I paid 6 months up front and had only received three. I have since tried multiple times to get in contact with their customer support and I have not got a response. They don’t have a phone number you can call and only rely on Email services and genuinely have not gotten back to me at all. I’ve also seen other reviews saying the same thing so please don’t waste your money you may get a few good things out of it but they’ll end up scamming you in the end.
Update, they reached out and fixed things after they saw my review. My order is still super late, Sept arriving October 15th but I’m receiving it at least.
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Great app

The app works consistently well and everything is pretty straight forward. It keeps track of your scents, (Past, Current & future)

Miserable experience

Total rip-off scam - and customer service is terrible

Legit cologne

Smelt very good lasted long

The best thing I ever did

I love the variety of scents I get every month

Do not waste your money

I actually loved the brand at first, my first three purfumes honestly weren’t great but I thought now that I know what I don’t like, I can find what I do. But then my subscription stopped coming and is stuck on “processing” even though I paid 6 months up front and had only received three. I have since tried multiple times to get in contact with their customer support and I have not got a response. They don’t have a phone number you can call and only rely on Email services and genuinely have not gotten back to me at all. I’ve also seen other reviews saying the same thing so please don’t waste your money you may get a few good things out of it but they’ll end up scamming you in the end.
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Overcharging

I only applied for the $17.95 plus shipping a month
And I just received a notification on my card saying you took $65.52 out of my bank account without authorization
This needs to fixed immediately and there is no number to call to contact scentbird
I would like my money put back in my bank account ASAP
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There’s no Unsubscribing.

Once you’ve subscribed, that’s it there is no unsubscribing and it’s incredibly ANNOYING!!!