Look elsewhere.
Been using Schedulicity for over 9 years
Response from developer
This brought tears of appreciation to many eyes! We're fortunate to be surrounded by wonderful people, serving their communities in meaningful ways, that's for sure. And my goodness, going through that lock down together is something our team will never forget! It really meant a lot to get to communicate over the air waves with you over the years. We'll always be wishing you our best and really appreciate you leaving with these thoughtful, uplifting words. Enjoy this late summer and early fall!
Great again
Response from developer
We love hearing from our long-time users! Thanks so much for saying something. We will be moving forward with the new app again in the coming weeks/months, but we're working hard to make it as close as possible to the app everyone knows so well before we re-launch! Keep an eye out for messages with more information and feel free to be in touch at support@schedulicity.com as well. Thanks again. Hope you're having a wonderful summer!
Good
Response from developer
Great to hear and the update is still coming. We have a few fixes to make and then will bring it back even better!
Very handy!
Horrible update
Response from developer
I certainly don't want to see you leave, and I appreciate you reaching out so we can chat further. I'm sure you saw we had to roll back our new app release based on feedback we received from users. Our team is working away as we speak to make the new app improvements and suggestions we received - for a future release of the app. For some background, one of our top requests for years, has been bringing all the functionality of the full website to the app. Which is why we've been working on the new app. We want to make the most common workflows (like booking an appointment or accessing client details) more intuitive and give app users access to ALL our features. I hope that helps when we release again in the future. If you are open to chatting and sharing insight, please reach out to support@schedulicity.com. We'd love to connect and learn more about your experience.
Doesn’t open
Response from developer
I'm so glad you've reached out so we can help. There was a loading bug, which sounds similar to what you're running into. That was just fixed and released to the Apple Store yesterday. Can you try deleting and reinstalling one more time? If you're sill having trouble after that, please contact us at support@schedulicity.com. Our Support Team will be able to assist and help make sure you're having a smooth experience.
Who is this for?
Response from developer
Sure do appreciate your detailed feedback. Even when it's painful, it's valuable for us to understand what we can improve on—and what we might not be able to. For years, one of our top requests has been to bring the full functionality of the full website to the app. Thus, this new app. We are working to make some of the most common workflows (like booking an appointment or accessing client details) more intuitive, so I do hope that helps when we release again in a couple weeks. If you are open to talking more at support@schedulicity.com, please do reach out there so we can work together to plan for what to expect when this comes back in a couple weeks! And so we can pick your brain further as well.
Update
Response from developer
There was a limitation with versions of iOS below 17, but we were able to work around it and you should be able to update now. Will you try one more time to make sure you're able to get in there now? Let us know at support@schedulicity.com if not so we can work together to figure out what's going on!
Simply Garbage
Love it.
Response from developer
So glad you're appreciating the roll back! We will be re-releasing the new app again in a couple weeks, so please do reach out at support@schedulicity.com to make sure your feedback is considered in the updates we're doing before then.
Recent 6/2024 update
New update is horrible
Response from developer
Sorry to hear our update didn't hit the mark. Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too.
WORST UPDATE
The old version was brilliant -simplistic-user friendly-fluid-small and easy to navigate. The new app “update” is chunky, slow, intricate, delayed, wordy. They took easy features away, you can no longer text clients from the app or long- hold on a clients appointment or move their appts to another time or date. This seriously was a bad business move. It wasn’t just a little feature update. It’s more difficult to see open time slots and to rebook clients.
It takes multiple steps now to do a simple function or to see your schedule as a whole.
You can no longer zoom out on the schedule seeing your clients names/services they are receiving making it difficult if a new client calls to work them in. There’s a HUGE lag in loading, it’s no longer sharp ( this screen to this page to that screen all they way over to this page to that client to this date to that appt)
The customer service rep said that a lot of clients have been requesting allll the same features as the website-which I highly doubt that was the issue. No one familiar with the app is going to enjoy this. I’ve already messed up clients appts bc of how the restructured the app. “Thanks for your feedback it helps us do better” lol she said
When you are in individual business owner, you want quickness, not a stroll in the park on a Sunday. Apps are not to be complex.
Whoever brilliant idea this way should be fired. Don’t mess with things that work marvelously.
Update
-Can’t hold on specific appointment and move to another time without difficulty.
-There is no text option when clicking on a client.
-The app takes several seconds to pop up when opened each time.
I could go on and on. Everything about it has been difficult and couldn’t have come at a worse time for myself. I had to cancel 25+ appointments this week due to a death in the family and trying to navigate this to get them all rescheduled has been an absolute nightmare!
Go back to what worked before we all go elsewhere!!
Response from developer
I'm so disappointed to hear the timing was so off for you. That is most certainly never the goal over here! Thanks to everyone who's reached out to share their questions and concerns with our recent app update, though, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too.
Unstable and way less useful.
Response from developer
Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too.
Update is a downgrade
Hate the update
Response from developer
Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too.
Awful
Response from developer
Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too.
New Update is 👎🏽
Response from developer
Thanks to everyone who's reached out to share their questions and concerns with our recent app update, we've temporarily rolled back the update. This means you'll be able to access the previous app for the time being while we work through making our update more enjoyable. We’ll move forward with this new app once we’ve gathered as much detail as we can about which improvements are needed. We are excited about all the additional functionality the updated app will offer, and once we’ve worked this all out we are hopeful you will be too.
