International Transfer Fees and Limits
The amount the bank charges for every international transaction is very high. Almost $60 and it even charges almost the same amount when I receive any dollar amount including my salary. Also, the daily and monthly limits are very low compared to other international banks.
Reliability, accessibility, reassurance
I am all the way in the U.S. and I had some troubles with an account I reached out to customer service via email they sent me a number to connect with. I was unsuccessful. I tried another number a few days after and was successful with customer service. They advised my account was inactive and how to get it reactivated given I’m in the U.S. I did just that and in seconds the account was reactivated. Now that was very reliable for me. My CSR was helpful and very warm and friendly. I can now move my money around. Extremely happy.
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Response from developer
It's wonderful to hear you're finding the app reliable and that our customer service was able to assist you effectively, helping you reactivate your account swiftly. Your positive experience with our team underscores our commitment to support our users, no matter where they are. We truly appreciate your kind words!
Very practical and convenient
I love how compared to other banking platforms i can choose the option to pay my credit balance in the credit card or the statement balance. Seeing the difference really helps me keep my credit card bill in check. With the other banks they only show u your credit balance which sometimes includes charges after the cycle closed.
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Response from developer
It's fantastic to hear that you've found the app practical and convenient! Your ability to manage payments effectively makes a real difference, and we're glad it helps keep your credit card bills in check. Thank you for sharing your experience!
Excelente Banco
Excelente servicio y atención y rapidez
Hopelessly inefficient
You should be embarrassed
