No help can’t transfer
I got a new phone and trying to load the new Digital Token. It’s impossible and there’s no help anywhere for it. I tried using my old phone, but it keeps telling me to update the newest software. I have done it 20 times now and it’s still asked me to update the app. So I tried another time and then I get back into the Digital Token app and ask me to do it again.
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Stupid app dumber bank
Why would you publish your own app to do auto tokens? Just use industry standard tokens so people don’t have to download your stupid app. Such a waste of time
Wonder how many millions it cost you internally to develop an app like this instead of using standard TOTP tokens
Someone should be fired who made this decision.
Wonder how many millions it cost you internally to develop an app like this instead of using standard TOTP tokens
Someone should be fired who made this decision.
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Scotia Digital Services BAD
With accounts in a few banks, the “digital world” of Scotiabank México (at least) plus the phone authentication process it’s complicated, slow, cumbersome and the worst I’ve used. .
Number doesn’t match
The token on the app doesn’t work on the website. Waste of time. Error: “Please enter the token value displayed in the app” … I am. %#^*!!! Now let’s wait on hold for several hours.
Why not use industry standards?
This really boggles the mind, developing an app for which there are already standards such as TOTP apps by Bitwarden, Google and Microsoft. The Scotia implementation does only work with this app. But it has no option to backup anything. There really is no reason for this app if Scotiabank just used proven solutions which don’t require yet another TOTP app.
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