Truly the worst app I’ve ever used
Tried for hours to redeem points to no avail. Chat assistant was useless and when I asked for a phone or email for further support they told me my only option was the app. Truly criminal and reporting this to the Consumer Protection Commission in the Bahamas. It’s clear that multiple users in the Bahamas have complained to no avail over the years — at this point it is criminal.
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Need to be Fuxes
I was directed to this app from the Amex credit card section of the Scotiabank Caribbean app. However, I am unable to login because it keeps saying the cardholder name (my name) is invalid. This issue needs to be fixed. I see that this app has not been working for a few years. It does not reflect the high standards to which Scotiabank adheres. I rate the banking app quite highly, but this is a substandard product.
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UX/UI
Great experience
Terrible
If there was a zero for an app, this would deserve it. Like everyone says, you do what is asked and still nothing happens. Royal waste of time and effort. Scotia, you can literally afford to do better!
Hasn’t worked in over two months
I download to app to redeem points. It tell me I don’t have scotia app when I do. Totally useless and support doesn’t seem to be in a hurry to fix it
