SDZ Safari Park User Reviews

What users say

Top reviews

Horrible service

The gps of this map 🗺️ had me go off the track and it tried to make me go in to an animal exhibit. Apparently rules don’t apply to this map.

Surprised my girlfriend with tickets🥰

It was my girlfriends 1st time there.She really enjoyed it and is looking forward to her next visit
Tool🙂

Confusing and Frustrating to Use

I found the San Diego Zoo app extremely difficult to navigate. The layout did not mirror the printed maps provided at the zoo, which made it hard to follow along while walking the grounds. The app also failed to track my current location, and the numbering system for exhibits made little to no sense. Instead of helping guide my visit, it added frustration. Overall, a very disappointing experience.
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Not helpful

Doesn’t show restroom locations, water refill stations, ride/ attractions. While on a pathway map did not show any path. Better off getting a physical map

Have to manually re-add passes

Love the zoo but having two separate apps for the main zoo and the Safari Park means I have to delete and re-import our annual passes when we renew them for a new year as they show as expired otherwise after the previous year. Would also be nice to just toggle between the two parks in the same app.

It’s actually great

I didn’t know that a tourist attraction app was capable of being good but this app really is! Turn by turn navigation, searchable park map, nice looking UI.

Great experience! Food, animal access, & service

We brought a dear friend who was pregnant and were able to use the ADA services pick-up spots! That made it possible to ride the tram & select from multiple food options. Kudos!
We LOVED seeing the only platypuses on display in this country & glad that the San Diego Zoo has been entrusted to breed them! Close access to the tiger family was fascinating & exciting. The Australian walkabout (kangaroos, wallabies, etc & the red panda) clearly offered a view into what it might be like in the Outback!
Thank you!
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Broken and useless

App won’t let me load my membership, repeatedly sends an error message. Updated and reinstalled and everything. Won’t work.

Wonderful

Really nice

Useful guide but please allow Apple Wallet

The app is useful when visiting but I have two issues,
Please allow adding zoo passes to Apple wallet.
This would be extremely convenient as you can easily open Apple wallet instead of having to open the app and it would also add support for passes on Apple Watch.

My second issue is the map in the app is a little confusing, the scale is strange and it’s hard to figure out where everything is.
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Good B&G Attendants

Housekeeping is on point. Give them a raise!

Deluxe Safari Cart

The Deluxe Safari Cart is totally worth it. Our guide Rochelle was the best!!

Just Useless!

Can't find any information I'm looking for such as last tram departure.

The Best

This is the best zoo experience there is. I’ve been to many a zoo and none approach this Safari Park! Thoroughly impressed by its cleanliness, staff professionalism, animal enclosures, etc…plus we did the balloon ride which was amazing as well! Just go!!!!

Handy information

Handy for looking up menus at restaurants and locating bathrooms!

Safari Morning

We went early in the am. But many of the exhibits were still being cleaned and prepared for the animals that hadn’t even been brought out yet. ( elephants, cheetahs, etc)

Around 1:00. They were being hand fed by the staff. So elephants and were not interested in coming over to viewers.

Many of the animals were sleeping and laying around.

Dont recommend coming in the am. After 2:00. The rhino and giraffe were running around. The gorillas started play fighting.

So all in all. I would avoid the mornings. Yes its less people, but not much excitement as far as exhibits. Until after lunch time.

Another option bring your kids to tire them out in the am with the parks, enjoy a nice sit down lunch AND THEN go to see the animals.

Nice experience to see animals. Nice day. Great for kids.

Bring your walking shoes!!
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Difficult to know which way to go

This was my first time visiting the safari park with my family and I downloaded the map right away. I loved that it gave updates and events that day and knew my current location. I also loved that I found filter the map by animals, attractions, food, etc. The problem I had was the map wouldn’t face the way I was going or even adjust to recently as I walked from place to place, so I often found myself taking a wrong turn and not realizing it until the blue line starting growing instead of shrinking on my directions. There were also a few times when the map said I wasn’t even on a path and I definitely was. I ended up using the paper map by the end of the day.
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AWESOME

This was amazing and i will come back every day until i die. also the tigers didn’t attack me so i thought it was a win win

San Diego Safari

We really enjoy our visit, definitely we will be back! ♥️

San Diego safari Park: Take the first or last tram of the day to see the most animal In “action”

The animals are most active in first or last tram when it is cooler and animals are being fed. Seeing the animals with the sunset as a background is AMAZING!! I encourage you to spend the extra $97 and take the truck Safari where you get to ride inside the “enclosure/up close and personal tour.” It is well worth the money! Again take earliest or latest “truck” safari” for extra $97!!
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