Stopped working
It randomly just stopped working out the blue today no notifications whatsoever so weird. When I go to my list of apps in the App Store to update it not on the list with my other apps, I have to manually search it that’s weird. I’m about to uninstall.
Alex
I have had to open a new account 3x because this breaks so often. Garbage.
Mal funcionamiento
La app lleva dos días que no abre, se queda cargando la pantalla de inicio sin permitirme iniciar sesión
Unable to access when I need it most
Didn’t accept my password,made it difficult to make a new password
Terrible
This app is terrible, can barely control my card, it’s locks my card out or puts it as a warm card and there’s no way I can undo it
services unavailable
I have been trying all day to log in and all I get is a message “services unavailable “
Can’t register
Terrible app. Won’t allow me to register a Canadian address.
Connection
Impossible de créer un nouveau profil.
App has been Compromised
This app has been hacked! It locked everyone using the account out. This way they can’t remove their accounts and close it out. They then access your bank accounts. Beware! Someone mentioned they got a call from the hacker claiming to be from the app/bank and tried to use him to hack into his banking. Stay clear. Research online the financial amounts hackers have been successful stealing just this year alone. It’s pitiful that people like this so easily steal money without consequences. Tried multiple times to submit this review but doesn’t post. I’ll keep trying.
Show more
I give it an 85
The app works nicely. There’s two minor things I wish they’d fix: 1.) It’s impossible to figure out how to remove old cards. I have to scroll through 5 or 6 old cards that aren’t used anymore, to get to the two current ones. 2.) It would be nice if we could “nickname” a card, instead of trying to remember the number.
Show more
Structure of the App
I’m sort of baffled by the 4.5K ratings when I am unable to locate a tab to perform the most basic of functions, that of how to pay the bill. While I understand that this is a Credit Union card and will not necessarily have all the bells and whistles of dedicated card companies, I mean come on, didn’t they use focus groups or something to refine the app before deployment .
Show more
Good while it lasted!
Just like another user, the app also logged me out and was supposed to send me log on information to my email, I never received it. The app says to contact your financial institution but they no nothing about the app.. it was a great feature while I had it. It monitored all activity on my credit card. But now I have no idea what to do. Spoke to my financial institution they said go to the Secure lock customer service for help. That does not exist.
Show more
Login issues
Same as reported, login expired and won’t send code to set back up. Card locked and can’t use.
Update: setup a new account on a whim and able to access card again. Not a good solution…but better than nothing.
Update: setup a new account on a whim and able to access card again. Not a good solution…but better than nothing.
Great
Great
Unable to use
Will not let me log in password invalid, will send me code to verify and change. Email never came.
Problems
I have problems to change my password
Needs Improvement
The app automatically updated 3 days ago, no notification was sent to my phone, I went to unlock my card for a purchase, and I couldn’t log in. I have been trying via email link from the app for 3 days and no link is being sent to my email!! This is the 2nd time this has happened!!
Opting out not possible
This app is lousy!!! I want to opt out of it and delete all of my info, and it won’t allow it.
App needs work
This app logged me out. I wasn’t notified about the app not working. I tried to login and it says incorrect password. So I tried to reset password but still haven’t got an email to reset my password..
William Hartwell
My card was declined when I have funds in account with a back up in savings with instructions to transfer funds if needed to cover charges if needed
