Self User Reviews

Customer Experience

Positive experience56.2% of reviews
Neutral3.5% of reviews
Negative experience40.3% of reviews

~ Based on 833 written reviews from the US App Store.

What users say

Is Self Safe?

Self - Credit Builder & Cards appears safe based on user ratings. AppsHunter Safety Score for Self is 98/100.

This assessment is based on 323,860 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.7% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 323,860 App Store ratings for Self.

Is Self Legit?

Self - Credit Builder & Cards appears to be a legitimate app. AppsHunter Legitimacy Score for Self is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Self is the best thing

If you want to build your credit, please apply for self secure credit card. It’s the best thing ever happened.

Refund ME

I don’t have an account with SELF. I have written to you just to be ignored! I want my money back.

The greatest

👍

Won’t connect bank account

My bank is connected but it still says reconnect bank account. I’ve reconnected it 20+ times already. I even received an email saying my Chase bank account is connected. It’s funny because I receive marketing emails from self saying get a cash advance! Okay then fix your app! The first step to get an advance is to connect your bank account 🙃

Support hasn’t replied in weeks. Terrible app. Even worse support. It blows my mind they have good reviews…
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Almost perfect

The customer service sucks! Hardly ever need them thank goodness but man it’s terrible. Only reason I went a star short on perfect. Great service and solid results while you working down the balance. I recommend this to anyone building initially or rebuilding.

This app is a scam

They make it borderline impossible for you to cancel the $150 payment on purpose so they can try and charge you the fee they know exactly what they’re doing. And they won’t even let my negative review post I hope you guys can see this ‼️

Great builder card

I went with this card after a divorce to raise my credit and it did wonders to help me. My score with the loan went up 60 points and since I paid it off in 6 months and switched to the card, I received another boost of 48 points 6 month after that and they have continuously raised my credit line with out additional funding every year. I just find that doing any type of charge back or charge inquiry is never a good experience and therefore they get 4 stars and I only use it for purchasing food now which I know isn’t going to need to be sent back so I don’t have do deal with customer service anymore.
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The best

The best

Predatory app

Predatory app avoid at all costs

Quick credit turn around

Self got my credit right!!

BRING BACK FACIAL RECOGNITION

this app has done so much to help me with my credit and credit score but for the love of my sanity PLEASE let me use facial recognition again! it hasn’t worked in well over a year. can you guys just fix it already?

Won’t connect bank account

My bank is connect but it still says reconnect bank account. I’ve reconnected it 20+ times already. I even received an email saying my Chase bank account is connected. It’s funny because I receive marketing emails from self saying get a cash advance! Okay then fix your app!

If you like throwing your money away this is the right company for you. Terrible!

I wasted so much money with this company. After everything was said and done, I only got a tiny fraction of my money back. The payment dates were unnecessarily confusing, which resulted in me being late multiple times and being charged late fees.

What makes it worse is that I ended up spending more money on late fees than I was actually able to add to my bank account. Instead of helping me financially, this service ended up hurting both my wallet and my credit.

I really regret how much money I spent using this company. I strongly recommend reading all of the payment terms, due dates, and late-fee policies very carefully before signing up. My experience was expensive, frustrating, and absolutely not worth it.
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Please stop updating every month.

Please stop updating every month. The app don’t even glitch for all these updates.. been like 3 months of this bs.

Self credit builder

It is very useful . I like it a lot . Johnny .

King

Always has problems logging in

Always an update

I’m sick a tired of this damn app always needing an update !!!! Like damn update my credit !

Treated my savings like a loan/credit

Horrible service treated my savings account like a loan/credit builder reported it to my credit bureau even though it’s a simple savings account not once have I received a transactional receipt for getting this “loan” just simply opened my savings account thinking that would be the end of it. Credit took a dump because they report this account wrongfully as a “loan”.
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Pay back

Because put your money there and they want to pay back after they close your account

Self Rocks!!🎸🎸🎸

I have been with Self almost 3 years and it's nothing short of amazing ‼️5 stars 🙌