App doesn’t load properly
My storage unit place moved access to this platform. Downloaded app (was very difficult to find as the link the developer provided didn’t work). Entered the location code which did bring up the location / business I use but when you hit next it just brings you to a blank page. The app itself has no contact info to report a bug. The storage company has no idea how to fix. Pretty poor design and function. Would recommend any storage company thinking of going with these guys avoid it as the support is pretty hard to connect with.
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Customer service
My girl in spring lake is amazing she is so sweet and always king and professional she’s always been there for me and my family anytime we needed her. I’m grateful for that. The storage facility is always immaculate and smells so good even the rest rooms. She runs the place very well. I have 5 stars for those reasons. Thank you so very much!
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Integration and security
I took off 3 stars because there’s no way to change/reset your password and the app doesn’t interface with Apple keychain meaning you have to type in your username and password to use the app. I added 1 star back because it has FaceID.
I haven’t tried to use the app to access my unit yet, so my review may change.
I haven’t tried to use the app to access my unit yet, so my review may change.
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Great Place
I’m so happy that I was able to get a spot for my equipment at this outstanding facility. April and Kevin are so accommodating and genuinely nice people.
The place is kept immaculate and the amenities are much appreciated.
Even down to being in gravel which allows the moisture to drain from under the tires as opposed to concrete so no tire mats needed.
I highly recommend this place if you value your equipment and don’t forget to drop a bag of food off for the cars once in a while.
The place is kept immaculate and the amenities are much appreciated.
Even down to being in gravel which allows the moisture to drain from under the tires as opposed to concrete so no tire mats needed.
I highly recommend this place if you value your equipment and don’t forget to drop a bag of food off for the cars once in a while.
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Easy to use
I like using this app to make my payment easy.
Great Experience
Tina has awesome customer service. The app is convenient for me and it’s 24 hrs. Perfect
Too expensive
For one. They’re too expensive. Then there’s the annoying gate to get through, worst part is trying to leave having to dang near drive off into the bank to get it too open. Rocks are too big in the place. Units get slap full of bugs & bees. If you’re late they now slap a $36 late fee attached to overpriced monthly payment. No I’m happy with them.
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Easy Self storage
These units are very easy to access and the app is the best to have access to your account.
Bob
You keep raising the price and than slammed your customers with a bogus insurance cost.
Not user friendly
Unable to make payments and have had to delete the app several times and still have issues!
I do not understand
I try very hard to keep up on my payments. I have even spoken to the owner ( manager) on the phone. They promised me that my rental was automatically paid each month and yet it is not. I checked online and it said my balance was 0. I am so stressed out! I know I received a letter from them (PIP) but I put it down and now I can’t find it! Well I checked again online again and it said $258 was owed- so I prepared to pay it but when I clicked to pay it said I owed over 400! What is going on? Please please please don’t sell my things.
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Great service
Always a pleasure doing business with you.
Unit 156
I prefer the automatic payment system over having to remember and submit a payment sooo much it makes me want to move to another storage facility
No Entry
I downloaded the App to get easier entry but there is no such function on the App. Neither I nor the office could find the function.
Gave one star
Because every time I try to correct my account information the app crashes before I can save it.
Prior to this issue I had an issue with signing in. I’ve never used the app but for some reason when I attempted to create an account the app said I didn’t have a unit rented at the storage facility. I randomly clicked sign-in after 10 minutes of trying to create an account and SURPRISE, somehow I was already made an account but with the wrong information.
Prior to this issue I had an issue with signing in. I’ve never used the app but for some reason when I attempted to create an account the app said I didn’t have a unit rented at the storage facility. I randomly clicked sign-in after 10 minutes of trying to create an account and SURPRISE, somehow I was already made an account but with the wrong information.
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Storage App
Boy the easiest App I’ve used and seen. Why can’t all Apps that Apple make be as easy as this one. Who ever designed this App is really good.
Melanie
Such nice people and very helpful. The Storage is very clean and everything around there is kept up well.
Very convenient
I love the fact I can open the gate from the app and pay the rent each month.
App not working
The app has stopped working. It will not show a list of locations.
No touch entry
Great app. Nice to use the phone to open the gate. This app works great for making monthly payments also.
