Self Storage App vs Storage Genie
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Self Storage App
Manage your self-storage needs conveniently. Pay rent, rent new units, and access your storage unit, all from your smartphone. Stay organized and in control of your storage.
- Rent units and sign contracts
- Securely pay rent
- View access codes and open gates
- Check balance on-demand
- Report issues to management
- Notify of move-out dates
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Our Self Storage App makes your fast paced schedule a bit easier! Our App allows you to check your balance, send rent payments, rent units at some of our locations, open the entrance gate at certain locations, contact our front office and so much more! Our Key Features: • Rent units and sign the contract in minutes. (at certain locations) • Securely pay rent in just a few taps. • View your access code or 'tap' to open the entrance gate. (at certain locations) • Check your balance on-demand. • Report issues to management within seconds using our Report An Issue feature • Notify management of the expected move out date • And so much more!
Storage Genie
This app offers a convenient way to access your self-storage unit without needing to interact with your phone. It allows for hands-free entry, easy rent payments, and direct communication with your facility. Find nearby storage locations and track your activity logs.
- Hands-free gate and door access
- In-app rent payments
- Direct facility communication
- Activity log tracking
- Self-storage facility search
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Storage Genie brings a new level of convenience to your self storage experience by granting you seamless, hands-free access to your facility. Simply drive up to the gate, and it will open like magic! No need to remove your phone from your pocket or search for an app. Simplify your self storage experience with Storage Genie. Download now and enjoy the magic! Key App Features: • Hands-Free Access: Enter and exit the property, open doors, gates, or elevators without touching your phone (enable location services in settings for this feature). • Easy Payments: Conveniently pay your self storage rent directly from your mobile device. • Facility Communication: Effortlessly call or email your self storage facility. • Activity Tracking: View your activity logs for your self storage property. • Facility Search: Locate nearby self storage facilities with ease. *Available at select self storage facilities, contact your facility to learn more.
Screenshots
Verdict
The clearest difference is ads: Storage Genie at none against Self Storage App's shown. Storage Genie also leads on update cadence (every 4 weeks vs every 3 months) and monetization model (free vs ad-supported). Self Storage App's advantage is review sentiment (54% vs 23%). On price, rating, ratings volume and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Self Storage App against 4.7 for Storage Genie. Both are backed by a comparable volume of ratings — 1.8K and 3.7K respectively. Written reviews are what separate them: 54% of Self Storage App's written reviews are positive against 23% of Storage Genie's.
Self Storage App ships an update every 3 months, Storage Genie every 4 weeks. The most recent releases landed on October 24, 2026 and October 27, 2026 respectively.
| Parameter | Self Storage App | Storage Genie |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.8K ratings) — better | 4.7 (3.7K ratings) |
| Positive reviews | 54.2% of reviews — better | 23.3% of reviews |
| Number of ratings | 1.8K | 3.7K — better |
| Update frequency | Every 3 months | Every 4 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 48 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | SpiderDoor | OpenTech |
Customer experience
Self Storage App
Storage Genie
User reviews
Self Storage App
From 1.8K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Convenient for payments
- 👍 Great customer service
- 👍 24/7 access
- 👍 Clean and well-maintained facility
Room to improve
- 💰 Expensive
- 🚧 Difficult gate access
- 🐛 Bugs and pests in units
- 💰 Excessive late fees
- 🤯 Confusing billing and account issues
Storage Genie
From 3.7K App Store ratingsWhat we love
- ✅ Easy to use once set up correctly
- 🚀 Convenient remote gate access from vehicle
- ⚙️ Recent updates have improved performance
- 📱 Simple and clean user interface
- 🔧 Works reliably when all settings configured properly
Room to improve
- 🐛 Frequent crashes and loading failures
- ❌ Access denied errors despite correct credentials
- 🔋 Excessive battery drain from constant location tracking
- 🔒 Invasive privacy requirements (always-on location)
- 💾 Data loss after app updates
Bugs and requests
Self Storage App
Reported bugs
2 issues- App crashes when trying to update account information
- App not compatible with older devices
Requested features
2 requests- Automatic payment system
- Improved app functionality for gate access
Storage Genie
Reported bugs
14 issues- App crashes on 'loading your data' screen
- Settings and saved codes erased after updates
- Keypad missing asterisk (*) and pound (#) symbols
- Keyboard won't pop up for text input
- Auto open feature not functioning with location permissions
Show 9 moreShow fewer
- App fails to recognize nearby keypads
- Bluetooth connectivity issues
- Access denied despite correct codes
- iPhone 15 compatibility issues
- Facility information not saving after entry
- Search function returns excessive results without filtering
- App stalls when locating facilities
- Gate shows as opened but remains closed
- Location tracking notification excessive (137 times in 3 days)
Requested features
8 requests- Better facility search functionality
- Improved navigation and maps integration
- More intuitive save button (not floppy disk icon)
- Support for special characters (* and #) in passcodes
- Location permission set to 'while using app' instead of 'always'
Show 3 moreShow fewer
- Faster auto-open feature
- Activity report access
- Better keyboard functionality for code entry
In-app purchases
Self Storage App
No in-app purchases
Storage Genie
No in-app purchases
Questions
Is Self Storage App free?
Is Storage Genie free?
Which has better reviews, Self Storage App or Storage Genie?
Do Self Storage App or Storage Genie have ads?
Which is updated more often, Self Storage App or Storage Genie?
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