Gate Problems
The front gate almost never works on the first several attempts. Frequently, I have to exit through the entrance as well, because the exit never opens from my phone.
Broken app
This app worked for years, mostly well, now, totally broken, can’t use it, when I need it to save minutes moving my unit.
Distance
You have to be very close to the unit in order to activate it.
Genie
Genie 🧞♀️ Works Good 😊
Garbage
Waste of time!! This used to be a good app but it has been ruined by unnecessary updates. As a storage operator we used it with our gate system as it was super easy to set our customers up and we could tell them they didn’t need data as it only required Bluetooth. But now as it requires texting and codes and redundant bs we will not be telling our customers to use it . Definitely be looking into the gate software Sitelink is now offering. Thanks for making it worth the hassle of switching with your needless horrible for customer updates. But I’m sure it made some engineers life better so screw the customer right!
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Works less than half the time.
Could be the facility’s hardware (complained multiple times) but it works less than half the time, either doing nothing, opening the wrong door, or not seeing doors or gates I’m right next to.
What is definitely the software is it doesn’t default to the last (only) facility, making me choose from a list (of one) or add new facility instead of just showing me the available gates and doors.
What is definitely the software is it doesn’t default to the last (only) facility, making me choose from a list (of one) or add new facility instead of just showing me the available gates and doors.
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Aladdin’s Genie
Storage Genie makes entering and exiting the property so much easier. All I have to do is say open says a me and Walla the gate is open. Thank you for making it so easy.
This rarely works!
This app works one out of 50 times. I usually don’t even bother because I know I’m going to have to get out and enter the code manually anyway.
Easy and secure access.
Love the ease of entry and not needing to exit the car. I have short arms and always a struggle to punch in numbers if necessary to lean out of the car to do it. Thanks!
CONVENIENT
AWESOME THANK YOU
Poor con
This app is supposed to make it easier for you to access storage units yet you spend more time reloading it over and over just to get it to work
Works sporadically
Seems to work a lot of the time but you better remember your code
Slow
It takes way too long for the app to find the gate
Too slow
Requires your to be writhing a few feet or the gate to work
Auto open
The auto open feature sometimes works most times doesn’t
App Updates Clear Saved Facilities
Every time this dev team does a version update it removes all your saved facilities. So then you have to start over from scratch and add them all again along with your codes. Terrible.
Poor performance
Eternally slow responding most of the time I have to turn off the app, restart the app and sometimes uninstall and reinstall the app
Me encantó
Genial
Glitchy
This app is useful, but sometimes it gets a little glitchy and frustrating when we’re trying to use it. We would like them to figure out how to make it less glitchy.
Connectivity
Connectivity is 50/50. Often it takes a few minutes to activate and open gate, and sometimes gate will not open without using keypad.
