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Extra Space Storage

Extra Space Storage

Life Storage & Storage Express

26K ratings
1062 reviews
#85 in free Utilities
🔧 Utilities
Free

Details

Released
January 11, 2021
Updated
July 15, 2026

Features

Developer

Extra Space Storage
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Extra Space Storage screenshot #1 for iPhone
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📈no. 85
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📌Ready
Reviews summary↘︎
⭐1.1K
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📝40+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
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About

Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.

✓Facility information access
✓Gate code storage
✓Payment management
✓Digital gate access (participating facilities)
✓Account information updates
✓Share unit access (participating facilities)
Show original description

What users say about Extra Space Storage

Reviews of Extra Space Storage are mixed: the Utilities app is rated 4.5/5 from 26K App Store ratings. What users like most: easy access and convenience, friendly and helpful staff. Top complaints: glitchy and unreliable app, frequent and steep price increases. Summarized from real user reviews.

Positive things

  • 🚀Easy access and convenience
  • 👍Friendly and helpful staff
  • 🔒Secure and clean facility
  • 💡Useful digital access features

Negative things

  • 🐛Glitchy and unreliable app
  • 💰Frequent and steep price increases
  • 🔑Issues with digital access/Bluetooth locks
  • ⏱️Frustrating login/logout experience
See all reviews

What's New in Extra Space Storage

9.10.1

July 15, 2026

Bug Fixes

Charts

Top Free

📈 85+15

Utilities

This app rose +15 positions in Utilities chart.

Last updated on October 27, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Renting Storage Space

Thanks Bryant for helping me get through this process in a timely manner. I appreciate you for having good customer service
MMelontina

New customer

Can’t get rental agreement policy link to open; do not like gate password; haven’t even gotten into the app yet
RIretired IT

Great location

Dana was very professional and she did good helping me pick out a decent storage unit.
DDorborc

App Is Always Down

This app is awed. It is down far more often than not. Even when it is up, it still fails to open the gate and security doors. I can’t even login despite confirming my login info and password by logging in on the website. Extremely frustrating and unacceptable in this day and age.
ASAlgernon Sidney

Excelente

Muy bien servicio de lisa
WWesito76
See 1057 more reviews

Developer apps

Extra Space Storage Events
Extra Space Storage Events

by Extra Space Management, INC

💼 Business

(1)

Free
Extra Access by ExtraSpace
Extra Access by ExtraSpace

by Extra Space Management, INC

🌟 Lifestyle
Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes or fails to load

Bug

Digital access not working as expected

Bug

Inconsistent user experience across updates

Bug
✨

Requested Features

3 requests

Ability to manage account details through app

Feature

Improved digital access reliability and consistency

Feature

Notification for upcoming price changes

Feature

FAQ

What does the Extra Space Storage app do?

The app provides Extra Space Storage customers with quick access to facility information like address, hours, and contact details. It also allows you to manage your account, make payments, update information, and access your storage unit and facility gate at participating locations.

How can I access my storage unit with the app?

At participating facilities, the app uses Bluetooth technology to allow you to open your storage unit and facility gate with the push of a button directly from your phone. You can also easily share access with others without needing to provide physical keys or codes.

Is the Extra Space Storage app free to use?

Yes, the app is free to download and use for all Extra Space Storage customers. There are no in-app purchases or ads mentioned in the app's description.

What information can I manage through the 'My Account' feature?

Through 'My Account' in the app, you can manage your payments by making single payments or setting up the Easy Pay option. You can also update your personal account information and view real-time tracking of access activity for your unit at participating facilities.

What if my facility doesn't offer Digital Access?

If your facility does not offer Digital Access, you can still use the app to access facility information, manage your account, and store your gate code for easy reference. You can check your facility's participation in Digital Access on the Extra Space Storage website or by contacting your store manager.