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Extra Space Storage

Extra Space Storage

Life Storage & Storage Express

22K ratings
929 reviews
#68 in free Utilities
🔧 Utilities
Free

Details

  • Released
  • Updated
  • January 11, 2021
  • July 15, 2026

Features

Developer

Extra Space Management, INC
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Extra Space Storage screenshot #1 for iPhone
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Extra Space Storage screenshot #3 for iPhone
Extra Space Storage screenshot #4 for iPhone
📈no. 68
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Reviews summary↘︎
⭐929
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📝40+ tags
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🔄6+ apps
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❓5 answered
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📦~ in 2 weeks
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About

Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.

✓Facility information access
✓Gate code storage
✓Payment management
✓Digital gate access (participating facilities)
✓Account information updates
✓Share unit access (participating facilities)
Show original description

What users say

Summarized from real user reviews of Extra Space Storage. Based on 22K reviews and a 4.5/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Easy access and convenience
  • 👍Friendly and helpful staff
  • 🔒Secure and clean facility
  • 💡Useful digital access features

Negative things

  • 🐛Glitchy and unreliable app
  • 💰Frequent and steep price increases
  • 🔑Issues with digital access/Bluetooth locks
  • ⏱️Frustrating login/logout experience
See all reviews

What's New in Extra Space Storage

9.10.1

July 15, 2026

Bug Fixes

Charts

Top Free

📈 68+1

Utilities

This app rose +1 position in Utilities chart.

Last updated on August 28, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Exceptional Customer Service!

I have been storing my items at Extra Space Storage for 20+ years. Property is spotless, on-site managers exceptional! I have NEVER had a bad experience! A special shout out to the Palm Bay location I am presently renting a space from. The office staff is top notch!
Sonata22Sonata22

JP

I’m very happy with the service I received staff is always there to assist and help with any questions or concerns 👍🏾😊
jumper n motionjumper n motion

Storage

Straight forward.
MZJ4JCMZJ4JC

Great experience

Great Staff, place is clean and well Managed.
SonofGodfirealSonofGodfireal

A LOT OF ISSUES AT LOGIN

At least on iOS, it’s been like two months that it just doesn’t let you log in and it makes you log out and try again, but it never goes true. I have to uninstall and install everytime
Carp1204Carp1204
See 924 more reviews

Developer apps

Extra Space Storage Events
Extra Space Storage Events

by Extra Space Management, INC

💼 Business

(1)

Free
Extra Access by ExtraSpace
Extra Access by ExtraSpace

by Extra Space Management, INC

🌟 Lifestyle
Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes or fails to load

Bug

Digital access not working as expected

Bug

Inconsistent user experience across updates

Bug
✨

Requested Features

3 requests

Ability to manage account details through app

Feature

Improved digital access reliability and consistency

Feature

Notification for upcoming price changes

Feature

FAQ

What does the Extra Space Storage app do?

The app provides Extra Space Storage customers with quick access to facility information like address, hours, and contact details. It also allows you to manage your account, make payments, update information, and access your storage unit and facility gate at participating locations.

How can I access my storage unit with the app?

At participating facilities, the app uses Bluetooth technology to allow you to open your storage unit and facility gate with the push of a button directly from your phone. You can also easily share access with others without needing to provide physical keys or codes.

Is the Extra Space Storage app free to use?

Yes, the app is free to download and use for all Extra Space Storage customers. There are no in-app purchases or ads mentioned in the app's description.

What information can I manage through the 'My Account' feature?

Through 'My Account' in the app, you can manage your payments by making single payments or setting up the Easy Pay option. You can also update your personal account information and view real-time tracking of access activity for your unit at participating facilities.

What if my facility doesn't offer Digital Access?

If your facility does not offer Digital Access, you can still use the app to access facility information, manage your account, and store your gate code for easy reference. You can check your facility's participation in Digital Access on the Extra Space Storage website or by contacting your store manager.