Friendly helpful staff
Easy to use facility and friendly staff
Great Service
Customer service friendly staff was excellent needed help getting in storage unit left key in another state assisted me with getting in to get all belongings would definitely give this place a 10/10..
Truth
Everything about this company sucks. They are a de facto local monopoly, and treat you like it.
Moving in
In the process of moving in the service and information was excellent, detailed and the representative Jesse gave me excellent and extraordinary customer service. I had no issues with him. he assisted with extraordinary professionalism.
Good people
Great
New lease
I love this company. Very clean units not pest in site. Jasmine is so professional and sweet. I already have two units this is my third! If there is ever a problem you can always talk to her or George.
Damn thing never works
Update: months later the digital key still working only when it wants to. The names of the gates are stupid and not user-friendly, the app is not detecting preferentially the keypad that is closer, therefore you end up opening a different gate. I still have to get out of the car and be right by the keypad then the keypad disappears because another one that is farther will appear and you push by mistake that one. Still a complete disappointment. Also about the company, now the toilet is for staff, only even during business hours. They still don’t have garbage that us the user can use. I have never seen a storage facility with absolutely no amenities beside the enclosures themselves. As for the climate, in order to do some work I had to take my shirt off because it was too hot in there and humid. Shameful.
ORIGINAL REVIEW : Just like the rest of the company. Freezing during winter, humid during summer, doors don’t work, no toilets, no nothing. NOT RECOMMENDED
ORIGINAL REVIEW : Just like the rest of the company. Freezing during winter, humid during summer, doors don’t work, no toilets, no nothing. NOT RECOMMENDED
Show more
Extra storage
I came to self storage and Aj and Diane was very helpful and nice and its clean here come rent from them
Registration broken
I get a brand new registration token and it reports as expired. Lame management for an app that is going to serve as a key. Days of move fast and break things is over and never applied to security, guys!
Horrible
The app always tells me to log out and back in. I’ve done it 30 times and still doesn’t show my units
Associates service
I have had been at this location for about a week, and the service I have received there is exceptional. The staff at this location is polite and very helpful. I lost my keys and they helped me get into my storage immediately. I am very satisfied with this location in Morrisville.
More difficult
It use to be simple but it just keeps getting less user friendly.
Excellent service
Sholanda, i think was her name was professional and friendly and knowledgeable. I dropped in at lunchtime and before an hour was up she had shown me the unit for me and my move and explained the process and rules. I was very pleased and confident my things would be in good hands.
Nice location
The staff Mr. James here is nice clean location extremely friendly and knowledgeable and professional.. You will not be disappointed
Wonderful experience, wonderful staff
Anthony and Marvin were great. They were patient they were informative. They took time excellent excellent customer service.
You can’t cancel
You can’t cancel
Great service
Great service, clean space
Thank You Angel
If you need a storage and hate the bs of nasty dirty unit or arrogance when you ask questions about your unit then you need to go to ExtraSpace storage. I’ve had this unit 2 years and the customer service is Amazing. They answer the phones and if they say they’ll get back to you they do and the place is also immaculate!!!! If you have a problem reach out to the representative ANGEL SHE IS A PROFESSIONAL ASSET TO EXTRA SPACE STORAGE. Thank you for having great customer service reps extra space,
Angel can train a lot of people about customer service . Keep up the great service
Angel can train a lot of people about customer service . Keep up the great service
Show more
Fabulous
Great service, well explained!
Billing
Every month I enter my card info and press save for future payments and enroll in auto pay. And every month I go past due because it never remembers my card info
