Comparison

RentCafe Resident vs Extra Space Storage

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RentCafe Resident

Manage your apartment living on the go. Easily pay rent, submit maintenance requests with photos, and reserve community amenities. Stay connected with your neighbors and track package deliveries.

Highlights
  • Pay rent online
  • Submit maintenance requests
  • Reserve community amenities
  • Track package deliveries
  • Sign lease renewals
  • Community bulletin board
Features
Currently charting
Read full description

The RentCafe Resident app is your partner in all things related to your community, especially when you’re on the go. We make it easy to pay rent, request maintenance, or reserve amenities. RentCafe Resident App features (options vary based on each community): - Submit one-time payments in three easy steps with various payment methods. - Set up monthly automatic payments to help you avoid late fees. - Share rent, utility, and other costs with roommates using monthly automatic payments - Submit maintenance requests with photos and voice memos and track progress along the way. - Reserve community amenities such as the clubhouse, meeting rooms, and pool area with just a few taps. - Track when your packages are delivered or picked up. - Sign and complete your lease renewal directly in the app. - Interact within your community through the Bulletin Board. The RentCafe Resident app has been designed for communities that use the RentCafe platform as their Resident Portal. Some features may not be available at your property as options vary based on each community. If you have any questions about specific features, please reach out to your property management company.

About

Extra Space Storage

Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.

Highlights
  • Facility information access
  • Gate code storage
  • Payment management
  • Digital gate access (participating facilities)
  • Account information updates
  • Share unit access (participating facilities)
Features
Currently charting
Read full description

The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!

Screenshots

RentCafe Resident4 screens
Extra Space Storage4 screens

Verdict

The call

The clearest difference is rating: RentCafe Resident at 4.8 against Extra Space Storage's 4.5. RentCafe Resident also leads on review sentiment (81% vs 57%) and ratings volume (1M vs 26K). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RentCafe Resident holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: RentCafe Resident has 1M ratings behind it against 26K, so its average is the more settled of the two. Written reviews point the same way: 81% of RentCafe Resident's written reviews are positive against 57% of Extra Space Storage's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. Both last shipped on October 28, 2026.

Scorecard4 real differences · 7 level
RentCafe Resident versus Extra Space Storage: the parameters behind the verdict, then further details
ParameterRentCafe ResidentExtra Space Storage
PriceFreeFree
Rating4.8 (1M ratings) — better4.5 (26K ratings)
Positive reviews80.6% of reviews — better56.8% of reviews
Number of ratings1M — better26K
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#28 — better#82
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.6 — better17.0
Further details — not scored
Size143 MB50 MB
Age rating4+4+
DeveloperYardi Systems, Inc.Extra Space Storage

Customer experience

RentCafe Resident

All ratings1,016,779 ratings
Positive96.5%
Neutral2.3%
Negative1.2%
Written reviews2,930 reviews
Positive80.6%
Neutral5.8%
Negative13.5%

Extra Space Storage

All ratings13,542 ratings
Positive85.7%
Neutral1.9%
Negative12.4%
Written reviews1,062 reviews
Positive56.8%
Neutral4.4%
Negative38.8%

User reviews

RentCafe Resident

From 1M App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Efficient app
  • 👍 Very good app
  • 👍 User friendly app
  • 👍 Convenient

Room to improve

  • 🤔 Not loving rent cafe
  • 💰 Expensive service fees
  • 🤔 Confusing system and unfriendly UX
  • 🤔 Forced use
  • 🤔 Nobody wants to use this app

Extra Space Storage

From 26K App Store ratings

What we love

  • 🚀 Easy access and convenience
  • 👍 Friendly and helpful staff
  • 🔒 Secure and clean facility
  • 💡 Useful digital access features

Room to improve

  • 🐛 Glitchy and unreliable app
  • 💰 Frequent and steep price increases
  • 🔑 Issues with digital access/Bluetooth locks
  • ⏱️ Frustrating login/logout experience

Bugs and requests

RentCafe Resident

Reported bugs

4 issues
  • Login issues
  • Maintenance requests not working
  • Payment processing errors
  • Compatibility issues with newer OS versions

Requested features

4 requests
  • Support Apple Pay
  • Ability to schedule automatic payments
  • Improve communication and feedback mechanisms
  • Add community features like event calendars

Extra Space Storage

Reported bugs

3 issues
  • App crashes or fails to load
  • Digital access not working as expected
  • Inconsistent user experience across updates

Requested features

3 requests
  • Ability to manage account details through app
  • Improved digital access reliability and consistency
  • Notification for upcoming price changes

In-app purchases

None

RentCafe Resident

No in-app purchases

None

Extra Space Storage

No in-app purchases

Questions

Is RentCafe Resident free?
RentCafe Resident is free to download, with no in-app purchases.
Is Extra Space Storage free?
Extra Space Storage is free to download, with no in-app purchases.
Which has better reviews, RentCafe Resident or Extra Space Storage?
RentCafe Resident is rated higher. RentCafe Resident averages 4.8 out of 5 from 1M ratings, while Extra Space Storage averages 4.5 from 26K ratings.
Do RentCafe Resident or Extra Space Storage have ads?
Neither RentCafe Resident nor Extra Space Storage shows ads.
Which is updated more often, RentCafe Resident or Extra Space Storage?
RentCafe Resident ships an update every 3 weeks, and Extra Space Storage every 3 weeks. Most recently, RentCafe Resident was updated on October 28, 2026 and Extra Space Storage on October 28, 2026.
Which is more popular, RentCafe Resident or Extra Space Storage?
RentCafe Resident currently peaks at #28 in the App Store charts, and Extra Space Storage at #82. Chart position reflects recent download velocity rather than total install base.

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