Extra Space Storage vs Parcel Pending
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Extra Space Storage
Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.
- Facility information access
- Gate code storage
- Payment management
- Digital gate access (participating facilities)
- Account information updates
- Share unit access (participating facilities)
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The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!
Parcel Pending
Easily manage your package deliveries with automatic notifications upon arrival. Access your packages contactlessly using a unique QR code for pickup. The app also allows for vacation mode, managing other users, and customizing notification settings.
- Package delivery notifications
- Contactless package access
- Unique QR code for pickup
- Vacation mode
- Manage other users
- Customize notification settings
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Parcel Pending makes it simple to receive your packages and online orders! Get automatic notifications the moment your packages are delivered with our easy-to-use mobile app. Use the Parcel Pending mobile app to: - Get package delivery notifications - Utilize contactless package access - Use a unique QR Code for pick-up - Set vacation mode - Add and manage other users - Update notification preferences and accessibility settings - Contact our support team 24/7 We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better.
Screenshots
Verdict
The clearest difference is review sentiment: Extra Space Storage at 57% against Parcel Pending's 24%. Extra Space Storage also leads on rating (4.5 vs 4.1) and update cadence (every 3 weeks vs every 2 months). Parcel Pending's advantage is iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Extra Space Storage holds the better App Store score, 4.5 against 4.1. That said, the two scores are not equally well evidenced: Extra Space Storage has 22K ratings behind it against 1.3K, so its average is the more settled of the two. Written reviews point the same way: 57% of Extra Space Storage's written reviews are positive against 24% of Parcel Pending's.
Extra Space Storage ships an update every 3 weeks, Parcel Pending every 2 months. Both last shipped on October 16, 2026.
| Parameter | Extra Space Storage | Parcel Pending |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (22K ratings) — better | 4.1 (1.3K ratings) |
| Positive reviews | 56.7% of reviews — better | 24.0% of reviews |
| Number of ratings | 22K — better | 1.3K |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #117 — better | #153 |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 50 MB | 59 MB |
| Age rating | 4+ | 4+ |
| Developer | Extra Space Management, INC | Quadient Shipping |
Customer experience
Extra Space Storage
Parcel Pending
Bugs and requests
Extra Space Storage
Reported bugs
3 issues- App crashes or fails to load
- Digital access not working as expected
- Inconsistent user experience across updates
Requested features
3 requests- Ability to manage account details through app
- Improved digital access reliability and consistency
- Notification for upcoming price changes
Parcel Pending
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Extra Space Storage
No in-app purchases
Parcel Pending
No in-app purchases
Questions
Is Extra Space Storage free?
Is Parcel Pending free?
Which has better reviews, Extra Space Storage or Parcel Pending?
Do Extra Space Storage or Parcel Pending have ads?
Which is updated more often, Extra Space Storage or Parcel Pending?
Which is more popular, Extra Space Storage or Parcel Pending?
Other comparisons
