Comparison

Chirp Access vs Extra Space Storage

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Chirp Access

This app allows residents of multifamily and student housing to open doors, gates, and garages using their mobile device. It also enables remote access granting for guests and service providers, eliminating the need for physical keys and fobs.

Highlights
  • Open doors, gates, and garages with mobile device
  • Remotely grant access to guests
  • Grant access to service providers
  • Eliminates key and fob requirements
  • Smart access for multifamily housing
Features
Read full description

Chirp is a smart access solution for individuals living in multifamily and student housing communities. Chirp enables you to open any door, gate or garage using a mobile device and makes it easy to remotely grant access to friends, guest and service providers. Chirp liberates both residents and property management from the key and fob access nightmare. Use of the app requires Chirp-compatible hardware to be installed at your building. To learn more about our products visit www.chirpsystems.com.

About

Extra Space Storage

Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.

Highlights
  • Facility information access
  • Gate code storage
  • Payment management
  • Digital gate access (participating facilities)
  • Account information updates
  • Share unit access (participating facilities)
Features
Currently charting
Read full description

The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!

Screenshots

Chirp Access4 screens
Extra Space Storage4 screens

Verdict

The call

The clearest difference is review sentiment: Extra Space Storage at 57% against Chirp Access's 9%. Extra Space Storage also leads on rating (4.5 vs 2.0) and ratings volume (22K vs 642). Chirp Access's advantage is iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Extra Space Storage holds the better App Store score, 4.5 against 2.0. That said, the two scores are not equally well evidenced: Extra Space Storage has 22K ratings behind it against 642, so its average is the more settled of the two. Written reviews point the same way: 9% of Chirp Access's written reviews are positive against 57% of Extra Space Storage's.

UpkeepUpdate frequency

Chirp Access ships an update every 6 weeks, Extra Space Storage every 3 weeks. Both last shipped on October 17, 2026.

Scorecard6 real differences · 5 level
Chirp Access versus Extra Space Storage: the parameters behind the verdict, then further details
ParameterChirp AccessExtra Space Storage
PriceFreeFree
Rating2.0 (642 ratings)4.5 (22K ratings) — better
Positive reviews9.2% of reviews56.8% of reviews — better
Number of ratings64222K — better
Update frequencyEvery 6 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#77 — better
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.1 — better17.0
Further details — not scored
Size45 MB50 MB
Age rating4+4+
DeveloperChirpExtra Space Management, INC

Customer experience

Chirp Access

All ratings642 ratings
Positive20.1%
Neutral7.2%
Negative72.7%
Written reviews152 reviews
Positive9.2%
Neutral12.5%
Negative78.3%

Extra Space Storage

All ratings13,542 ratings
Positive85.7%
Neutral1.9%
Negative12.4%
Written reviews1,049 reviews
Positive56.8%
Neutral4.4%
Negative38.8%

User reviews

Chirp Access

From 642 App Store ratings

What we love

  • 🚀 Convenient keyless access
  • 🔒 Secure community entry
  • 👍 Useful for letting in guests/deliveries

Room to improve

  • 🐛 Frequent app crashes and glitches
  • 🔋 Significant battery drain
  • 👎 Unreliable Bluetooth connectivity
  • 👎 Inconsistent performance across doors/gates
  • 👎 Lack of backup physical keys/fobs

Extra Space Storage

From 22K App Store ratings

What we love

  • 🚀 Easy access and convenience
  • 👍 Friendly and helpful staff
  • 🔒 Secure and clean facility
  • 💡 Useful digital access features

Room to improve

  • 🐛 Glitchy and unreliable app
  • 💰 Frequent and steep price increases
  • 🔑 Issues with digital access/Bluetooth locks
  • ⏱️ Frustrating login/logout experience

Bugs and requests

Chirp Access

Reported bugs

4 issues
  • App frequently freezes or becomes unresponsive
  • Spaceship mode rarely works as intended
  • Favorites list doesn't always load properly
  • Inconsistent Bluetooth detection and connectivity

Requested features

5 requests
  • Apple Watch app support
  • CarPlay integration for gate access
  • Siri/voice control for door/gate opening
  • Ability to add front door to favorites
  • Improved UI/UX, especially for frequently used actions

Extra Space Storage

Reported bugs

3 issues
  • App crashes or fails to load
  • Digital access not working as expected
  • Inconsistent user experience across updates

Requested features

3 requests
  • Ability to manage account details through app
  • Improved digital access reliability and consistency
  • Notification for upcoming price changes

In-app purchases

None

Chirp Access

No in-app purchases

None

Extra Space Storage

No in-app purchases

Questions

Is Chirp Access free?
Chirp Access is free to download, with no in-app purchases.
Is Extra Space Storage free?
Extra Space Storage is free to download, with no in-app purchases.
Which has better reviews, Chirp Access or Extra Space Storage?
Extra Space Storage is rated higher. Chirp Access averages 2.0 out of 5 from 642 ratings, while Extra Space Storage averages 4.5 from 22K ratings.
Do Chirp Access or Extra Space Storage have ads?
Neither Chirp Access nor Extra Space Storage shows ads.
Which is updated more often, Chirp Access or Extra Space Storage?
Chirp Access ships an update every 6 weeks, and Extra Space Storage every 3 weeks. Most recently, Chirp Access was updated on October 17, 2026 and Extra Space Storage on October 17, 2026.

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