Fetch Resident vs Extra Space Storage
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Fetch Resident
This app provides residents of specific communities with convenient delivery services for packages, groceries, and household essentials. It also offers full-service self-storage solutions with door-to-door pickup and delivery, aiming to save users time and reduce daily hassles.
- Same-day package delivery
- Unlimited free 2-hour grocery delivery
- Containerized self-storage
- Door-to-door pickup and delivery
- Household essentials delivery
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Modern living, delivered to your door. One App, 4 smart services to save you time, money, and peace of mind every day. Our services exclusively for residents of Fetch communities: Same-day, direct to your door package delivery. Unlimited free 2-hour delivery of your grocery favorites and household essentials. No fees. No tipping. Ever. Self-storage, built for renters. Full service, containerized storage-- with delivery and pickup straight from your door. No more package problems, grocery runs, or running out of space--- just more freedom to do what you actually want. You tap, we Fetch, that’s the whole thing.
Extra Space Storage
Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.
- Facility information access
- Gate code storage
- Payment management
- Digital gate access (participating facilities)
- Account information updates
- Share unit access (participating facilities)
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The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!
Screenshots
Verdict
Fetch Resident and Extra Space Storage both sit at 4.5 stars, but that hides the real split: 57% of Extra Space Storage's written reviews are positive against 8% of Fetch Resident's. Extra Space Storage also leads on chart position (#117 vs unranked). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for Fetch Resident against 4.5 for Extra Space Storage. Both are backed by a comparable volume of ratings — 22K and 22K respectively. Written reviews are what separate them: 8% of Fetch Resident's written reviews are positive against 57% of Extra Space Storage's.
Fetch Resident ships an update fortnightly, Extra Space Storage every 3 weeks. Both last shipped on October 15, 2026.
| Parameter | Fetch Resident | Extra Space Storage |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (22K ratings) — better | 4.5 (22K ratings) |
| Positive reviews | 8.3% of reviews | 56.7% of reviews — better |
| Number of ratings | 22K — better | 22K |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #117 — better |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 323 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | Fetch Package, Inc | Extra Space Management, INC |
Customer experience
Fetch Resident
Extra Space Storage
User reviews
Fetch Resident
From 22K App Store ratingsWhat we love
- 🚀 Prompt and detailed delivery
- 🔒 Secure package handling
- 👍 Convenient delivery scheduling
- 👍 Responsive customer service
Room to improve
- 🐛 Missed/delayed deliveries
- 🐛 Lost or missing packages
- 👎 Poor communication and lack of updates
- 👎 Unreliable service
- 👎 Forced to use the service
Extra Space Storage
From 22K App Store ratingsWhat we love
- 🚀 Easy access and convenience
- 👍 Friendly and helpful staff
- 🔒 Secure and clean facility
- 💡 Useful digital access features
Room to improve
- 🐛 Glitchy and unreliable app
- 💰 Frequent and steep price increases
- 🔑 Issues with digital access/Bluetooth locks
- ⏱️ Frustrating login/logout experience
Bugs and requests
Fetch Resident
Reported bugs
3 issues- Delivery windows not honored
- Packages delivered to wrong addresses
- Inability to reach customer service
Requested features
3 requests- Ability to select individual packages for delivery
- Improved communication and notification system
- Better customer support options
Extra Space Storage
Reported bugs
3 issues- App crashes or fails to load
- Digital access not working as expected
- Inconsistent user experience across updates
Requested features
3 requests- Ability to manage account details through app
- Improved digital access reliability and consistency
- Notification for upcoming price changes
In-app purchases
Fetch Resident
No in-app purchases
Extra Space Storage
No in-app purchases
Questions
Is Fetch Resident free?
Is Extra Space Storage free?
Which has better reviews, Fetch Resident or Extra Space Storage?
Do Fetch Resident or Extra Space Storage have ads?
Which is updated more often, Fetch Resident or Extra Space Storage?
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