Comparison

Fetch Resident vs Extra Space Storage

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Fetch Resident

This app provides residents of specific communities with convenient delivery services for packages, groceries, and household essentials. It also offers full-service self-storage solutions with door-to-door pickup and delivery, aiming to save users time and reduce daily hassles.

Highlights
  • Same-day package delivery
  • Unlimited free 2-hour grocery delivery
  • Containerized self-storage
  • Door-to-door pickup and delivery
  • Household essentials delivery
Features
Read full description

Modern living, delivered to your door. One App, 4 smart services to save you time, money, and peace of mind every day. Our services exclusively for residents of Fetch communities: Same-day, direct to your door package delivery. Unlimited free 2-hour delivery of your grocery favorites and household essentials. No fees. No tipping. Ever. Self-storage, built for renters. Full service, containerized storage-- with delivery and pickup straight from your door. No more package problems, grocery runs, or running out of space--- just more freedom to do what you actually want. You tap, we Fetch, that’s the whole thing.

About

Extra Space Storage

Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.

Highlights
  • Facility information access
  • Gate code storage
  • Payment management
  • Digital gate access (participating facilities)
  • Account information updates
  • Share unit access (participating facilities)
Features
Currently charting
Read full description

The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!

Screenshots

Fetch Resident4 screens
Extra Space Storage4 screens

Verdict

The call

Fetch Resident and Extra Space Storage both sit at 4.5 stars, but that hides the real split: 57% of Extra Space Storage's written reviews are positive against 8% of Fetch Resident's. Extra Space Storage also leads on chart position (#117 vs unranked). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for Fetch Resident against 4.5 for Extra Space Storage. Both are backed by a comparable volume of ratings — 22K and 22K respectively. Written reviews are what separate them: 8% of Fetch Resident's written reviews are positive against 57% of Extra Space Storage's.

UpkeepUpdate frequency

Fetch Resident ships an update fortnightly, Extra Space Storage every 3 weeks. Both last shipped on October 15, 2026.

Scorecard2 real differences · 9 level
Fetch Resident versus Extra Space Storage: the parameters behind the verdict, then further details
ParameterFetch ResidentExtra Space Storage
PriceFreeFree
Rating4.5 (22K ratings) — better4.5 (22K ratings)
Positive reviews8.3% of reviews56.7% of reviews — better
Number of ratings22K — better22K
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#117 — better
DevicesiPhoneiPhone, iPod — better
Requires iOS17.017.0
Further details — not scored
Size323 MB50 MB
Age rating4+4+
DeveloperFetch Package, IncExtra Space Management, INC

Customer experience

Fetch Resident

All ratings22,164 ratings
Positive88.6%
Neutral1.1%
Negative10.3%
Written reviews241 reviews
Positive8.3%
Neutral4.6%
Negative87.1%

Extra Space Storage

All ratings13,542 ratings
Positive85.7%
Neutral1.9%
Negative12.4%
Written reviews1,042 reviews
Positive56.7%
Neutral4.4%
Negative38.9%

User reviews

Fetch Resident

From 22K App Store ratings

What we love

  • 🚀 Prompt and detailed delivery
  • 🔒 Secure package handling
  • 👍 Convenient delivery scheduling
  • 👍 Responsive customer service

Room to improve

  • 🐛 Missed/delayed deliveries
  • 🐛 Lost or missing packages
  • 👎 Poor communication and lack of updates
  • 👎 Unreliable service
  • 👎 Forced to use the service

Extra Space Storage

From 22K App Store ratings

What we love

  • 🚀 Easy access and convenience
  • 👍 Friendly and helpful staff
  • 🔒 Secure and clean facility
  • 💡 Useful digital access features

Room to improve

  • 🐛 Glitchy and unreliable app
  • 💰 Frequent and steep price increases
  • 🔑 Issues with digital access/Bluetooth locks
  • ⏱️ Frustrating login/logout experience

Bugs and requests

Fetch Resident

Reported bugs

3 issues
  • Delivery windows not honored
  • Packages delivered to wrong addresses
  • Inability to reach customer service

Requested features

3 requests
  • Ability to select individual packages for delivery
  • Improved communication and notification system
  • Better customer support options

Extra Space Storage

Reported bugs

3 issues
  • App crashes or fails to load
  • Digital access not working as expected
  • Inconsistent user experience across updates

Requested features

3 requests
  • Ability to manage account details through app
  • Improved digital access reliability and consistency
  • Notification for upcoming price changes

In-app purchases

None

Fetch Resident

No in-app purchases

None

Extra Space Storage

No in-app purchases

Questions

Is Fetch Resident free?
Fetch Resident is free to download, with no in-app purchases.
Is Extra Space Storage free?
Extra Space Storage is free to download, with no in-app purchases.
Which has better reviews, Fetch Resident or Extra Space Storage?
Fetch Resident is rated higher. Fetch Resident averages 4.5 out of 5 from 22K ratings, while Extra Space Storage averages 4.5 from 22K ratings.
Do Fetch Resident or Extra Space Storage have ads?
Neither Fetch Resident nor Extra Space Storage shows ads.
Which is updated more often, Fetch Resident or Extra Space Storage?
Fetch Resident ships an update fortnightly, and Extra Space Storage every 3 weeks. Most recently, Fetch Resident was updated on October 15, 2026 and Extra Space Storage on October 15, 2026.

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