Self Storage App vs SmartStop Self Storage
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Self Storage App
Manage your self-storage needs conveniently. Pay rent, rent new units, and access your storage unit, all from your smartphone. Stay organized and in control of your storage.
- Rent units and sign contracts
- Securely pay rent
- View access codes and open gates
- Check balance on-demand
- Report issues to management
- Notify of move-out dates
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Our Self Storage App makes your fast paced schedule a bit easier! Our App allows you to check your balance, send rent payments, rent units at some of our locations, open the entrance gate at certain locations, contact our front office and so much more! Our Key Features: • Rent units and sign the contract in minutes. (at certain locations) • Securely pay rent in just a few taps. • View your access code or 'tap' to open the entrance gate. (at certain locations) • Check your balance on-demand. • Report issues to management within seconds using our Report An Issue feature • Notify management of the expected move out date • And so much more!
SmartStop Self Storage
Manage your self-storage account with ease. Access facilities, make payments, rent new units, and organize your belongings. Get directions and support all within the app.
- Facility access via app
- Account balance check
- Secure payment processing
- Link multiple storage units
- Add notes to storage units
- Rent additional units
- Biometric login
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SmartStop is committed to providing the best for your self-storage needs. Now, The SmartStop Self Storage App can make your self-storage experience even more seamless and convenient! The SmartStop Mobile App allows you to manage your account, easily gain access to gates, doors, elevators, etc., make payments on your storage, and even rent additional storage space as you need it. You can access many of the key features from your personal dashboard: - Gain access to location gates, doors, elevators and loading areas with the touch of a button. - Check your outstanding balance on your account at any time. - Securely make payments on your account and access your payment history. - Link all of your SmartStop self-storage units to your App for added convenience managing your account. - Add notes to each of your storage units to help you stay organized and know what you have stored within your units. - Make paying your account easier by signing up for SmartPay in the App. - Get Directions to your SmartStop facility right from the App. No need to look it up the location online. - Easy access to support, FAQ's or contact us for assistance directly from the App. - Rent additional units when you need additional storage and so much more! - Login easily using your biometric profile.
Screenshots
Verdict
The clearest difference is rating: Self Storage App at 4.8 against SmartStop Self Storage's 2.7. Self Storage App also leads on review sentiment (55% vs 30%) and ratings volume (1.5K vs 22). SmartStop Self Storage's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Self Storage App holds the better App Store score, 4.8 against 2.7. That said, the two scores are not equally well evidenced: Self Storage App has 1.5K ratings behind it against 22, so its average is the more settled of the two. Written reviews point the same way: 55% of Self Storage App's written reviews are positive against 30% of SmartStop Self Storage's.
Self Storage App ships an update every 3 months, SmartStop Self Storage every 6 weeks. The most recent releases landed on September 25, 2026 and September 21, 2026 respectively.
| Parameter | Self Storage App | SmartStop Self Storage |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1.5K ratings) — better | 2.7 (22 ratings) |
| Positive reviews | 55.0% of reviews — better | 30.0% of reviews |
| Number of ratings | 1.5K — better | 22 |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 48 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | SpiderDoor | Smartstop Self Storage Reit, Inc. |
Customer experience
Self Storage App
SmartStop Self Storage
Bugs and requests
Self Storage App
Reported bugs
2 issues- App crashes when trying to update account information
- App not compatible with older devices
Requested features
2 requests- Automatic payment system
- Improved app functionality for gate access
SmartStop Self Storage
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Self Storage App
No in-app purchases
SmartStop Self Storage
No in-app purchases
Questions
Is Self Storage App free?
Is SmartStop Self Storage free?
Which has better reviews, Self Storage App or SmartStop Self Storage?
Do Self Storage App or SmartStop Self Storage have ads?
Which is updated more often, Self Storage App or SmartStop Self Storage?
Other comparisons
