Recommended
Fast and reliable.
Deposito marcado entregado y no está entregado
Tiene mucho problema con los envíos de depósito bancarios lo marca como entregado y no están en la cuenta del cliente
Send wave
Love the app but the only down side is the not too good rates but awesome customer service
Very Disappointing Experience – Poor Customer Service
I had a terrible experience with Sendwave. My money transfer was marked as successfully delivered, but the recipient never received the funds in her account as expected. I contacted customer support and filed a claim, but instead of providing a satisfactory solution, they eventually sent me a final resolution stating that no error had occurred on their end.
It is extremely frustrating to send money, trust the service, and then have to spend so much time trying to resolve an issue without getting a clear and satisfactory outcome. Their response made me feel that my concerns were not taken seriously.
I do not recommend Sendwave based on my experience. When it comes to people’s hard-earned money, a company should take responsibility, investigate thoroughly, and provide real assistance instead of simply closing a complaint. This experience has seriously damaged my trust in their service.
It is extremely frustrating to send money, trust the service, and then have to spend so much time trying to resolve an issue without getting a clear and satisfactory outcome. Their response made me feel that my concerns were not taken seriously.
I do not recommend Sendwave based on my experience. When it comes to people’s hard-earned money, a company should take responsibility, investigate thoroughly, and provide real assistance instead of simply closing a complaint. This experience has seriously damaged my trust in their service.
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Delayed transfer; blame-shifting; rude supervisors!
I send made transfer which was supposed to take 30mins. It ended up over 48 hours with no feedback. When I called customer service each one would tell me a reason but recite a scripts like that they will escalate to their partner to credit my recipient account immediately. Waited but nothing happened. They also told me that cancellation and refunding will take another 48hrs. I requested to talk to supervisor and he was so rude he hanged the line on me! Due to these delays and very poor service; my brother missed his school fee payment and we are paying huge penalties to resolve the damage. Do not trust their timelines. And never bother to call customer service! They will just waste your time with no solutions at all.
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Smooth money transfer
The combo of SendWave, Ally bank, and Plaid was one of the best banking/money transfer experiences I’ve ever had. 5 stars.
Nice app for money transfer
I have been a customer for long times now. Recently they started charging money transfers for a minimum amount. Otherwise, they have a very good rate for a $$$.
I will not trust any other company to send my money.
I can’t give you a perfect score at this time due to the fact there are glitches in the system at times.
Very good
Easy and quickly
Mr. Hobo
Very good.
Fast and fair prices
Excellent
Buenas tasas
Los mejores
Great sometimes
When things are going well with my Sendwave account they are a preferred way for getting money. Note, I live in the Philippines most of the time and making payments can get expensive and time consuming if you don’t have a gcash account. As a non resident of the country I am not allowed a gcash account. However, with Sendwave I can take care of utilities etc with the use of Sendwave as they can send gcash.
I have had some issues with Sendwave at times. They once held money for over three months before they resolved the issue.
If you have issues with them, I have found for me that their customer service department can’t help and or are not allowed to help. Not sure what the deal with that is, as even after fixing the issue with my account I was not given the exact reason why I had the issue. I spent hours of my time and months of waiting trying to use their customer service.
However, I think it was my bad review here that fixed my account. I did also report them to the BBB and to a US government agency. One of those worked and I am happy to be able to use Sendwave again.
I have had some issues with Sendwave at times. They once held money for over three months before they resolved the issue.
If you have issues with them, I have found for me that their customer service department can’t help and or are not allowed to help. Not sure what the deal with that is, as even after fixing the issue with my account I was not given the exact reason why I had the issue. I spent hours of my time and months of waiting trying to use their customer service.
However, I think it was my bad review here that fixed my account. I did also report them to the BBB and to a US government agency. One of those worked and I am happy to be able to use Sendwave again.
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Easy way to send money internationally
In the past I’ve had a difficult time whenever I would try to send money to people who I felt really needed or deserved that extra help more than me. This app is legit. This will be the app that I use to send money out to others. Those who I feel are in need of that extra help more than me.
Efectivo
Excelente servicio !!
Happy Wife
Thanks you
Deceptive
Turned out to be not what it seemed. Would not recommend them.
Very unfortunate.
I have since moved on.
Constant requesting of documents. Found other companies. Sendwave is simply a horror show.
Infuriating. Don't waste your time.
Very unfortunate.
I have since moved on.
Constant requesting of documents. Found other companies. Sendwave is simply a horror show.
Infuriating. Don't waste your time.
H
Always good service
New update problem
The new update has a lot of bugs, I uses the same in-app wallet and it doesn’t see me put money on my wallet whenever I try to send the money.
Excellent service
So nice to provide these needed transfers at an affordable rate, quickly and easy.
