Sendwave Send & Transfer Money User Reviews

What users say

Top reviews

Alegría

Me siento muy contento porque he podido enviar mi dinero de manera satisfactoria.

I’m disappointed

Very disappointed with this service. My transfer was marked as sent and completed, but the recipient never received the money. I contacted customer support multiple times, but no agent has been able to resolve my issue or provide a clear explanation. My money is missing, and I keep being told to wait without any real solution. I cannot recommend this service because when something goes wrong, they fail to take responsibility and resolve the issue.
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Not the best

I tried to make the most of first transaction rate, but was limited to half the amount. So lost out on approximately £24. Then tried to send same amount again, but it won’t work. Yes their rate is better, but my experience as a customer is not. Western Union far more reliable!

Theft

They locked and said they were closing my account 2 months ago.
I asked why, they wouldn’t answer.
I asked to have the money in my wallet returned to me multiple times, 2 months later they still have my money.

account in review for ever

I cannot use my account

Good transfer

Fast transfer

Nelson

Thanks you very much for the service you service is very nice

Send Money with Ease

What a smooth and simple way to send money to your friends and family when you need!

Good

Rápido y eficaz

Good

Good

Mal servicio

Duran hora para responder una llamada y encinas retienen el cuento por días ,,, no se puede cancelar el envío y si lo quieres hacer tiene que ser vía el banco y como una disputa .

Fast

Fast, effective and cheaper exchange rates

Quick & Helpful

I needed immediate funds to a project. Intl relative had funds in minutes.

They now have transaction fees

Only 3 stars because they now charge for transaction fees. Other similar apps have no fees.

Not processed

I usually can send money to buy things back in Philippines but recently my transaction is being denied. My transaction is all legit.

It’s not good as before

Update. I was wrong when I thought this app couldn’t get any worse, it did. But I’m glad to report that I deleted it and switched to Nala. This app significantly sucks ever since it was bought over. Constant delays in deliveries and the slight increased rate. I’ll be shopping around for something that better suits my needs
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Eking

This app is amazingly well done, easy to use and so reliable!!

No devuelven reembolso

Llevo días intentando cancelar una transferencia/envio y me tienen 1 semana que no reembolsan el dinero ni cancelar la transacción. Cansado de llamar todos los días al servicio al cliente y nadie da solución. Es como si te quieren estafar

I've been trying to cancel a transfer/shipment for days and they have 1 week that they don't refund the money or cancel the transaction. Tired of calling customer service every day and no one gives a solution. It's like they want to scam you
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False promise of instant transfers

1 Star

Very disappointing experience. This app advertises instant money transfers, but my transfer has been pending for over 24 hours with no resolution. I relied on their promise of fast delivery, and the delay has caused unnecessary stress and inconvenience.

Customer support made the experience even worse. The responses felt automated and unhelpful, with no meaningful updates or real assistance to resolve the issue.
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The best money transfer app I’ve used

I’ve used so many different money transfer apps and companies over the past five years, and Sendwave is by far the best one. The app is easy to use, transfers are fast, and the exchange rates and fees have consistently been great. I’ve never had any issues sending money to my family, and the whole process is simple from start to finish. If you’re looking for a reliable way to send money internationally, I highly recommend Sendwave. Five stars all the way! ⭐⭐⭐⭐⭐
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