not effective and the app is bad
I've been using the device for about a month and I can't tell any difference. It's definitely not helping me get to sleep. The app has a bunch of awful "soundscapes" that you have to use in order to use the device. The paid soundscapes might be better but I'm not going to pay for a subscription to something that seems ineffective. It would be much better if I could just activate the device for a session and listen to something I find relaxing like the calm app.
Show more
Okay device. Mediocre software.
The device is okay but the software that goes with it is a big disappointment. The worst part is that they don’t ever seem to be making any efforts to improve it. I come from a technology background and have never seen a company that appears to be less interested in improving their app.
Needs to keep app open 24/7
The device doesn’t work unless you keep the app open…. 2nd this device doesn’t need an app period… not everything needs an app, especially a device that just vibrates on your chest….
Excellent and easy
Love the soundscapes. Very relaxing and easy to use.
Do not buy
A terrible product with an even worse app
Release
Release worry & stress
Love!!! Relax and Drops Blood Pressure
I carry my senate with me everywhere!!! When I’m feeling stressed, it help me relax in minutes. Being a scientist myself, I’ve also enjoyed finding objective ways to measure the efficacy of this device. But in short, even my auntie who was having terrible high blood pressure episodes was able to significantly drop her blood pressure when drugs alone were not working.
Show more
Bluetooth
Sensate device Doesn’t connect to Bluetooth at times. Tried shutting off and turning back on. Have to restart phone then it’ll connect. Don’t have this issue with any other Bluetooth device and the iPhone. Also, limited number of Sensate sessions unless one upgrades to Sensate plus subscription. The device was expensive, at my income level. I cannot afford to subscribe, so was disappointed most of the sessions in the app are only for paid subscribers
Show more
App connection delays
Recently purchased a Sensate for managing emotional ups and downs and the app is a huge barrier to getting into an effective session. It takes forever for the selected episode to load even though it says these episodes are downloaded on device.
Could be a great app
Having to restart the App because of all the bugs is really annoying, worse after a recent update. When it works it’s great, very calming and sooting
Half the tracks don’t play
I have been with Sensate since the beginning and I so wanted to love it. but half the tracks don’t play. I have raised this with support and apart from telling me to reinstall the app, they don’t have a solution. I won’t be renewing my subscription.
This actually works
Really grateful to have found the Sensate. It does provide me with relaxation and relief from my anxiety. Great for people who struggle to meditate.
Help response terrible
I purchased the “Plus” content but was never given the activation code, even after two messages to the support group.
Die App ist voller Bugs
Beim öffnen werde ich jedes Mal gefragt ob ich die Mitteilungen erlauben möchte. Während des Betriebs hängt sich die App oft auf und läuft im Programm weiter ohne das es auf Anpassung von Lautstärke etc reagiert. Ich finde das Konzept toll, aber für den Preis hätte ich mehr erwartet. Ich würde es nicht nochmal kaufen.
Show more
Awful soundscape
The soundscapes are awful and there’s no way to use the device without them with your own audio, which is frankly ridiculous for such an expensive device. I regret buying this so much.
Saved me during a mild stroke
I’ve been using my Sensate device for 2 years on and off not daily however I was using it more recently as well as my grounding earthing mat and I feel it’s the miracle that allowed me to survive my mild stroke w minimal deficits - only some numbness and tingling in my left fingers and face and left toes ! It was a brainstem Pons area which controls significant systems ! I was glad the Sensate balanced my vagus nerve and minimized the threat even tho my acute HBP from some stress was the culprit the use of these modalities truly saved me ! I love the sounds and vibrations and have highly recommended it to others ! Thank you
Show more
Great hardware. Pitiful app.
The Sensate works! I feel different and more grounded when I use it but the app looks like a child designed it. It does not perform or look like it goes with a $300 piece of hardware. Please please update the app to look more sophisticated and to work more elegantly. There are no user options or settings. It is simple but non-intuitive. Also, the app needs a battery charge indicator. I have no idea of battery life until the thing stops working.
Show more
First few days of Sensate and it’s excellent
I can see already my HRV is improving slightly and I definitely feel more relaxed for a long time after just a 10 minute session. The app is easy to use as well and updates my Mindful Minutes in Apple Health.
I’ve signed up to premium so looking forward to future updates as well perhaps some guided meditations or other innovative ideas that I didn’t expect like the Shipping Forecast.
Overall very happy so far, just hoping customer service is as good if I ever need assistance as I’m hearing worrying remarks on the Facebook group, which is holding me back from recommending this to someone else.
I’ve signed up to premium so looking forward to future updates as well perhaps some guided meditations or other innovative ideas that I didn’t expect like the Shipping Forecast.
Overall very happy so far, just hoping customer service is as good if I ever need assistance as I’m hearing worrying remarks on the Facebook group, which is holding me back from recommending this to someone else.
Show more
Non-existent customer service
I have been trying since July 8 to obtain the activation code for my Sensate Plus Subscription. I have only received Artificial Intelligence responses from Sensate. The last response indicated my request was being referred to a “human.” It is July 22. I still don’t have the activation code .
Can’t get customer service
My device broke and I have been emailing with the company since April. I used this devise about 3-5 times a week. As someone suffering from a dysregulated nervous system, it was really helping me a lot. I am so disappointed that I haven’t heard back from customer service. I miss using this to help my fight or flight response be more regulated.
Show more
