Sensi User Reviews

Customer Experience

Positive experience35.7% of reviews
Neutral6.6% of reviews
Negative experience57.7% of reviews

~ Based on 1,025 written reviews from the US App Store.

What users say

Is Sensi Safe?

Sensi appears safe based on user ratings. AppsHunter Safety Score for Sensi is 92/100.

This assessment is based on 243,124 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.7% of ratings point to a safe experience
2.3% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 243,124 App Store ratings for Sensi.

Is Sensi Legit?

Sensi appears to be a legitimate app. AppsHunter Legitimacy Score for Sensi is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sensi

Great app and device simple to use,mode menu a bit confusing at first but once you figure it out it’s good to go

Reset

The directions to reconnect to WiFi are not easy

Sensi

Working good so far

BUG - App keeps resetting

App keeps resetting after about 20 seconds before I am done - iphone 14. Please fix this bug ! Had to cut and paste this since the app would reset before I could type it.

Love this thermostat

I bought this because sometimes I would forget to adjust the temperature for my dog before I went to work. This set up is awesome. I can adjust the temperature from anywhere and it sends me a report of how many hours my AC or Heater has ran for the month. If you don't have one you need to get one. πŸ‘πŸ»πŸ‘πŸ»
Show more

App ok

The app itself is ok, but it is constantly losing connection to the thermostat.

Easy to use

Great app. Easy to use. Saves on both ac and heat. Convenient. Can leave ac off and turn on when on your way home

Great Product

Would Buy again

Sensi Thermostat problem

Goes off line often. Hard to fix when you are out of town.

About the sensi app

I love this app work great and so helpful

So annoying

So annoying to reset to WiFi

Bad thermostat

It keeps disconnecting. I have to mess with it to have it connect again, never had this problem with nest. Would not recommend

Too many ads!

Like most apps this one is way too concerned about trying to sell you something. Additionally it won’t stay on the display you choose ie your HVAC settings and current indoor temperature. Full page must be selected every time to take off the ads. Greed and overselling is never a good look.

very very nice app

Yes, we need a refresh to have new smarter more features. I want to know when auxiliary heat is being used not just when it switched to use aux heat all the time.

My house is hot

Thermostat stopped working 7 months after they left.. Duke power sent over guys that install a cheap thermostat and will not answer my request to fix the problem..

Offline issues

Just had my sensi thermostat installed and within one hour it has to be reconnected to WiFi at least 4 times. Very annoying

Private Thermostats

I am very satisfied with my Sensi thermostat. It doesn’t light up/activate/collect data in the middle of the night when I move around or in the middle of the day when I walk by. All it does is control my climate control units at my command. It doesn’t attempt to connect to other devices in my home via Bluetooth or via my WiFi network. It works well, even through the app remotely when I’m not home. Love the reminders to change my filters too.
Show more

Sensi

Works well, multiple setting and schedules

Not what was promised

Cuts of AC for hours at a time every day and thermostat goes black.
No adjustment available.

Ola

Amazing app