New user
App is pretty easy to use. Appreciate the multiple schedule features so I can easily switch from a standard schedule or vacation.
I wish geo fence worked as part of the schedule. I would like to run my schedule but override if I am home via the geofence. It seems you can either be in schedule or geofence mode.
I also wish you could reorder the homepage. Now the homepage order of the thermostats is based on how they were added to the app. Mine for instance the first floor is on top and the second floor on the bottom, which is annoying.
I wish geo fence worked as part of the schedule. I would like to run my schedule but override if I am home via the geofence. It seems you can either be in schedule or geofence mode.
I also wish you could reorder the homepage. Now the homepage order of the thermostats is based on how they were added to the app. Mine for instance the first floor is on top and the second floor on the bottom, which is annoying.
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Too many steps to change programs
Too many steps to change programs
Great app
I’ve had minimal problems since installing the Sensi app over 15 years ago and the customer support is the best in the world
Very satisfied customer!
I love it ! I need the black one.
Thermostat
Nice looking thermostat, that’s about it. It works locally. Can’t get it to link to the WiFi router or my phone. Their help online is probably the most confusing and complicated information I have ever encountered. It came with the new HVAC system. U would never purchase one myself. Very disappointed
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Latest update broke WiFi
Was working fine for years, but the latest update broke WiFi connectivity.
So hard to re connect to a new WiFi network
So hard to re connect to a new WiFi network
Lost wifi connection
Lost wifi connection with the app !!! Why is it so difficult to regain connectivity ?!?! L
Offline & Doesn’t Recognize Email!
Sentiment off line in the middle of the night. Help instructions aren’t working and Sensi doesn’t recognize my email.
Won’t stay connected to WiFi
The whole purpose of this wireless device is because it’s in a detached building with a WiFi router 6’ away…but it won’t stay connected. Very disappointing after also finding out that I still needed a separate transformer for power due to the misleading advertising stating not required for most systems…and gas heat was one of them.
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Great system
Intuitive and solid reliable performance.
Worst company
Worst app and worst
customer support. Worst company.
customer support. Worst company.
No support
Having some problems and I’m unable to get any support. Can’t find an answer online a can’t get anyone to answer when I call.
No humidity control
Would be nice to have a mode to control for humidity only. And monitor humidity trend.
No longer works
This thing sucks A GOLFBALL THROUGH A GARDEN HOSE now it never works don’t waste your money get a regular one it always resets and stops in the middle of the night you will wake up HOT or FREEZING
Password
Won’t go to email
Saves money
I like that I can program my day the way I WANT TO and SAVE money, by not heating the house too much while away. But at same time not too cold for my plants.
It very well.
Does everything I need. Better than nest. Excellent!
Thermostat connection
My thermostat never stays connected to internet
Satisfied customer, Southern Louisiana
It only goes to mention, southern Louisiana is a hot timely and very humid and Hvac dependent region reliability is one issue connectivity is the second. You can always depend on your sense of Wi-Fi thermostat to reconnect easily to your home network customer service of perfect you may wait for a second but whenever you’re connected to someone, you’ll get all the answers you need you will leave satisfied knowing every question you have was answered. I love Sensi. I am Hvac Contractor.
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