Sensorberg One Access User Reviews

Is Sensorberg One Access Safe?

Not enough ratings yet to assess Sensorberg One Access.

Is Sensorberg One Access Legit?

Sensorberg One Access appears to be a legitimate app. AppsHunter Legitimacy Score for Sensorberg One Access is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Works now

Won't run. Crashes to home screen so fast, I don't even get to see the app's UI. iPhone SE 3, iOS 17.7.1

Update:
V2.3.5(690) fixed it. App loads, and presumably works as well as it did on our iPhone 16 Pro Max with iOS 18. I won't know for sure until I'm at the storage facility that uses it.

Doesn't even load

Won't run. Crashes to home screen so fast, I don't even get to see the app's UI.

iPhone SE 3, iOS 17.7.1

Instant crash on iOS 17

Self storage company asked us to use this app, but it refuses to open. Instantly crashes on iOS 17. We tried an iPhone 12 Pro Max and an iPhone SE 3rd gen.

It loaded on iPhone 16 Pro Max running iOS 18.

I’m not going to upgrade our iOS 17 devices to iOS 26 and slow them down to a crawl, just to use this garbage.
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Not working with iOS 17

Was working before but doesn’t work since 2 weeks

Does the job

Been using it for a few days now. Consistently works. No issues at all. Hopefully it will stay that way. Will update this if it doesn’t!

Good Concept - zero support for operators

This is obviously a good concept as it removes the need for manual locks/keys. Everything worked fine…. until it didn’t!! And no one at the installation site seems to have access to any support from Sensorberg , which is obviously very important when choosing a new entrant in something critical such as access control. I’ve now been unable to access my space for 5 days and the installation site clearly have no idea how to resolve the issue. Their focus on getting a sceeenshot of the error is diversionary because they don’t seem to have any access to support. Random requests to logout/ delete the app, change the password and re-register are just time-wasting steps without backup. I’ve resorted to researching Sensorberg support online myself which is ludicrous but what is available is weak, badly drafted and raises more questions than solutions.

Overall, a good concept and shows innovation but based on my personal experience of what a site operator has as a fallback support network (zero), I would steer clear. It takes months and years to build loyalty but an issue such as being locked out of your space for 5+days can kill it in an instant.

Summary: Avoid or at the very least negotiate very detailed SLA’s for tech issues and support
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