Sephora CA User Reviews

Customer Experience

Positive experience29.3% of reviews
Neutral12.3% of reviews
Negative experience58.4% of reviews

~ Based on 832 written reviews from the US App Store.

What users say

Is Sephora CA Safe?

Sephora CA: Makeup & Skincare appears safe based on user ratings. AppsHunter Safety Score for Sephora CA is 98/100.

This assessment is based on 425,700 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.1% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 425,700 App Store ratings for Sephora CA.

Is Sephora CA Legit?

Sephora CA: Makeup & Skincare appears to be a legitimate app. AppsHunter Legitimacy Score for Sephora CA is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

My Favorite App

I downloaded this app and it’s the best ever! You can make a favorites list with your ❤️ items. All the makeup on here is always high quality and worth the prices! It’s so easy to have a retail establishment that sells all my favorite makeup,skincare, and perfume! It’s so easy to have an app and not have to go to the store if you have one of those lazy days. Thank you Sephora for making an app! If you love makeup,skincare, and perfume that’s high quality just like me, get this app RIGHT NOW.🩷🩷😀(The only downside is you have to pay extra if you live out of the US)
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Awesome!

It’s an amazing store and app!

Losing out of customers with IOS 17 and under

App doesn’t work for people with IOS 17 and under… you lost a costumer

Scanner and scammer

The app functions doesn’t save for example when I use the thing where you check for your skin type and hair type, it doesn’t save at all even though I’m logged in. So basically I have to redo the survey again and again. Also I logged in and bought a lot of stuff but a day after I logged in to the same account and all my point went through a black hole!!!???? Please fix this because all my rewards are now gone. 😭
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Love the app/store

I love it so much because i have no makeup places where i live and it actually ships to where i live

Exceptional Service

Glen is totally awesome
He is so professional and all done with a smile ,he got me in and out of there in minutes. Great recommendations.

Unable to log in

I have used the app to purchase at last in June and now I am trying to log in again all i get is something went wrong.

Login

I can’t log in like at all

Love Sephora

Thanks for the aap

OMG

They don't send samples, even though they advertise them as an additional gift. It's a small thing, but unpleasant.

App keeps giving me US only products. Very frustrating!!!

The app seems to show my local store is in Canada but it keeps showing brands that are not available here or shows things are in stock that are not. I can't figure out if a setting is wrong or something because everything seems correct, but it clearly isn't. It's very tiring.

terrible

interface is trash, no apple pay, rejected cards got my cards shutdown due to suspected fraud from using the app

Trash

Trash prices. Trash deals. Trash samples.

Disappointed

Very disappointed with the sephora delivery service .Delays and bad communication

Log in issues

Does not let me login. Tried multiple things to fix and nothing works.

So slow

This app is always buggy and slow it's so annoying I barely shop on it

Unreliable!

I swear every time I need this app it is crashing with errors and “please try again later” messages. Can’t ever use it

Good

It’s really good to see want before going into store.But I signed in once but it went out of my account and it won’t let me sign in again😢Over all its a really good app!!

5 stars are not enough

If you are a bride-to-be looking for the ultimate makeup experience, look no further than Jason and Christian at the UTC mall store. Planning a wedding is stressful, and I walked in feeling incredibly nervous. Jason took all that anxiety away with his expertise, guiding me step-by-step to recommend the absolute best makeup for my wedding day. Christian brought the best energy to the room—so cheerful, sweet, and uplifting. Both of them went above and beyond to make me feel cherished and beautiful. Thank you both for making this part of my bridal journey so magical!
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Not letting me in

I love this app except for the fact that I deleted it, re downloaded it, and it still wont let me in. Im not able to use this app but I still think it’s pretty good.