๐'๐ถ ๐ฌ๐ธ๐ท๐ฏ๐พ๐ผ๐ฎ๐ญ
๐ฃ๐ฎ๐ต๐ต ๐ถ๐ฎ ๐๐ฑ๐ ๐๐ฑ๐ฎ๐ท ๐ ๐ผ๐ฎ๐ช๐ป๐ฌ๐ฑ ๐พ๐น ๐ผ๐พ๐ถ๐ถ๐ฎ๐ป ๐ฏ๐ป๐ฒ๐ญ๐ช๐ ๐ฒ๐ฝ ๐ผ๐ช๐ฒ๐ญ ๐ฒ๐ฝ'๐ผ ๐ท๐ธ๐ฝ ๐ช ๐น๐ป๐ธ๐ญ๐พ๐ฌ๐ฝ ๐ฎ๐ฟ๐ฎ๐ท ๐ฝ๐ฑ๐ธ๐พ๐ฐ๐ฑ ๐๐ฑ๐ฎ๐ท ๐ ๐๐ฎ๐ท๐ฝ ๐ฝ๐ธ ๐ข๐ฎ๐น๐ฑ๐ธ๐ป๐ช ๐ฒ๐ฝ ๐ฑ๐ช๐ญ ๐ฎ๐ฟ๐ฎ๐ป๐ ๐ผ๐ฒ๐ท๐ฐ๐ต๐ฎ ๐ธ๐ท๐ฎ ๐ฎ๐๐น๐๐ช๐ฒ๐ท ๐ฝ๐ฑ๐ช๐ฝ ๐ข๐ฎ๐น๐ฑ๐ธ๐ป๐ช.
Im only putting 5 stars so yall can see
Idk wut uae means and how come UAE age is lower than regular app?? That is like concerning so yea fix that plz and also UAE means united arab Emirates ijust figured that out
Concerns Regarding Huda Beauty Partnership
I respect Sephora as a global beauty retailer, but I personally value strong ethical standards when choosing where to shop. I have noticed ongoing public discussions and concerns online regarding Huda Beauty and its founder, Huda Kattan, particularly related to reactions and statements connected to human rights issues involving Iran.
As a customer, seeing Huda Beauty still prominently promoted in stores makes me question Sephoraโs consistency in addressing customer concerns about transparency and social responsibility. I hope Sephora considers customer feedback and carefully reviews how brand partnerships align with the values many shoppers expect.
As a customer, seeing Huda Beauty still prominently promoted in stores makes me question Sephoraโs consistency in addressing customer concerns about transparency and social responsibility. I hope Sephora considers customer feedback and carefully reviews how brand partnerships align with the values many shoppers expect.
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.
ูุนูู ููู ุญุงุทูู ุชูุตูู ููู ุฏูู ุงูุฎููุฌ ุฅูุง ุงูุณุนูุฏูุฉ !!
1
12
I need an explanation
I understand that this app is Sephora UAE, however I was surprised to see that delivery is available to all Gulf countries except Saudi Arabia. This was confusing and disappointing, especially since Saudi Arabia is a major market in the region. I was genuinely interested in purchasing products, but this limitation prevented me from completing my order. I hope this issue can be reconsidered or at least clearly explained within the app.
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No
Nope
Birthday gift
I visited all sephora branches and they told me birthday gift is oos
Customer service forced me to place an online order to redeem my birthday gift
Itโs not fair that I lose it just because itโs unavailable in branches, you have to extend it !!
Since you have branches, I shouldnโt be forced to order online.
You have to keep customers satisfied !
Customer service forced me to place an online order to redeem my birthday gift
Itโs not fair that I lose it just because itโs unavailable in branches, you have to extend it !!
Since you have branches, I shouldnโt be forced to order online.
You have to keep customers satisfied !
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Need Help!
This is my first time trying the new Sephora app, I installed it and of course it sent me to the language page, but it was only showing Middle East countries. I could not find United States anywhere.
The email problem
The app is great but I never downloaded before I downloaded it just a month ago and when I typed in my email itโs the correct one and it told me that my email is already used by another account and I swear I just downloaded it like I never had the Sephora app and it told me to sign in I added my email again but it takes a long time to request and idk why that happened and I swear that it is the correct email but idk the password
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Sephora
It is so expensive only in the Sephora collection and itโs so confusing. I like the old one better.
ุงุณูุก ุชุทุจูู
ูู ู
ุฑุฉ ุงุทูุจ ุดู ู
ูู ูุงุฒู
ูุฏูุนูู ุซู
ู ุงูุชูุตูู ููุจูุช ูุงูุชุณููู
ููุง ู
ุฑุฉ ุฏุฎูุช ุจุทุงูุชู ู ู
ุง ุงุณุชูู ูุดู ูุงูุฏูุน
ูุงุฒู ูุฏูุนููู 20 ุฏุฑูู ู ุงู ุงูุฏูุน ุนูุฏ ุงูุงุณุชูุงู ๐
ูุงุฒู ูุฏูุนููู 20 ุฏุฑูู ู ุงู ุงูุฏูุน ุนูุฏ ุงูุงุณุชูุงู ๐
Im confused
Okay so first of all I made an account on the website because it seemed smart right? Well wrong because when I tried to get the app and set up my account it said my phone number was wrong. Im Iโm USA and it didnโt have and option of anywhere near me I tried calling the workers and I think I talked to Veronica and she tried helping but it didnโt work. It was still saying that I needed to fix my phone number but I double checked oh and when I tried signing in it said my email was wrong like I got this app to make my life easier not to judge me. So Sephora, if your reading this helppp meeee your app is giving flop so make it slay and your ratings will go up.
Edited: so sorry Iโm stupid and didnโt relize I didnโt get the USA version of the app๐ญ๐
Edited: so sorry Iโm stupid and didnโt relize I didnโt get the USA version of the app๐ญ๐
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Pointless
They NEVER have the rewards for reaching 200 points. Half the items are out of stock. You canโt use gift cards purchased in the store on the app. In store experience is not much better. You can find the same brands elsewhere
This app is great๐ฏ
I love how good this app is I love how like you can really like look and like itโs not glitching everywhere and the team is so nice and like and I like how to make an iPad version and a phone version thank you so much, Sephora!!!!
Best app
Tunk so much
Only good for a spear fishing customer, poor for discovery
I hope your PM / tech team / Chalhoub sees this review:
1. Checking out on the app is a terrible experience. Iโve already decided what I want, Iโve ordered from Sephora UAE many many times. I shouldnโt have to click into each section to select my Delivery, Payment method, and Billing address each time. Please enable defaults for all of these based on last used OR if a user has only one address and payment method used, default to that.
2. Catalogue is not well maintained. For example: Color Wow is a brand that is not searchable via Categories. Product details, descriptions, and usage tips are no where up to par with Sephora US. I find myself going to the other Sephora app or TikTok to find better product images, swatches, and details because they are low quality on the app.
3. General navigation and performance issues: would be great if you could add to basket from the product tiles instead of having to click into each product. If I know what I want, just let me give you my money and go. App has been really slow lately, especially when loading product detail pages and adding to cart. Adjusting qty on the basket page also takes ages - where the qty selector works to remove an item from your basket (qty=0) but the Remove from Basket will throw errors and not work sometimes.
4. I have to click into each individual order to see the contents of that order vs showing it on the orders list. Also it would be nice to have something on the homescreen that allows me to quickly browse and add products Iโve bought in the past to my cart.
Love the brand. Love that I can order from the app. Would love if you guys made some improvements to make the experience much smoother for your customers :)
1. Checking out on the app is a terrible experience. Iโve already decided what I want, Iโve ordered from Sephora UAE many many times. I shouldnโt have to click into each section to select my Delivery, Payment method, and Billing address each time. Please enable defaults for all of these based on last used OR if a user has only one address and payment method used, default to that.
2. Catalogue is not well maintained. For example: Color Wow is a brand that is not searchable via Categories. Product details, descriptions, and usage tips are no where up to par with Sephora US. I find myself going to the other Sephora app or TikTok to find better product images, swatches, and details because they are low quality on the app.
3. General navigation and performance issues: would be great if you could add to basket from the product tiles instead of having to click into each product. If I know what I want, just let me give you my money and go. App has been really slow lately, especially when loading product detail pages and adding to cart. Adjusting qty on the basket page also takes ages - where the qty selector works to remove an item from your basket (qty=0) but the Remove from Basket will throw errors and not work sometimes.
4. I have to click into each individual order to see the contents of that order vs showing it on the orders list. Also it would be nice to have something on the homescreen that allows me to quickly browse and add products Iโve bought in the past to my cart.
Love the brand. Love that I can order from the app. Would love if you guys made some improvements to make the experience much smoother for your customers :)
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order history problem
i adore this app but lately i dotn know what it is but whenever i click on the page "order history" on the app it doesnt show me my past orders anymore and it says "order could not be retreived please check emails or visit websites" and i have snd i still dont get it nor see my past orders. please help
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THIS IS A FAKE
Iโm not sure if it gives you the stuff you order but the prices are outrageous people, go get the real app!
DO NOT SHOP HERE
When I went to search up drunk elephant, and Summer Friday lip bomb itโs $155 and the actual price is only like 30 to 70 dollars the prices is so unreasonable just shop at Ulta or Sephora do not shop here! If I could give it to zero, I would
