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SEPTA Transit Watch

SEPTA Transit Watch

by ELERTS Corp

625 ratings
24 reviews
🔧 Utilities
✈️ Travel
Free

Details

Released
July 16, 2017
Updated
April 18, 2024

Features

Developer

ELERTS Corp
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About

This app provides a discreet way to report suspicious activity directly to transit police. Users can send text messages, photos, and locations, with an option for anonymous reporting. It also features alerts for persons of interest.

✓Report suspicious activity
✓Send text messages and photos
✓Discreet reporting with disabled flash
✓Location tagging
✓Anonymous reporting option
✓Direct call to transit police
✓Be On the Look Out (BOLO) alerts
Show original description

What users say about SEPTA Transit Watch

Reviews of SEPTA Transit Watch are mostly negative: the Travel app is rated 4.4/5 from 625 App Store ratings. What users like most: fast response times from dispatchers and officers, easy communication interface with SEPTA. Top complaints: lack of enforcement action on reported incidents, no visible follow-up or consequences for violations. Summarized from real user reviews.

Positive things

  • 🚀Fast response times from dispatchers and officers
  • 📱Easy communication interface with SEPTA
  • 👮Responsive and polite staff when engaged
  • ✅Quick problem resolution when reports are acted upon

Negative things

  • 😤Lack of enforcement action on reported incidents
  • 🚫No visible follow-up or consequences for violations
  • 🐛App crashes during peak times (train delays)
  • ⏰Slow or no response to crime reports in real-time
  • 🚨Safety concerns unaddressed (drug use, assaults, unsanitary conditions)
  • 👮Insufficient police presence and patrol
  • 📍Difficulty reporting incidents on moving vehicles
See all reviews

What's New in SEPTA Transit Watch

3.0.0

April 18, 2024

-Added the ability to provide more details after you send an initial report -The Alert list now groups message threads together making it easier to follow conversations -View your Reports by selecting the “My Reports” Tab on the Alert List -Improved Photo and Video uploading UI

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User reviews

Most RecentHighest RatedLowest Rated

Lack of enforcement

Same problems
FFlynn21061

Septa sucks

I take the subway every day, I see people being assaulted,using drugs , mentally ill people goi g to the bathroom and I’ve used this app and nothing happens I’ve seen a septa cop 10 Times in 12 years useless
TSTired of septa

Please do your jobs

You can write on the app “people smoking on this train car, in this spot, at this stop” and then an officer will just look at the people smoking and continue scrolling on their phone
JFJohn the Eagles fan

Fast Response Time

Submitted a hazard and got a very quick response!
Thank You!
MMike99PA

Attention

I always find the dispatchers and officers responsive, polite, and concerned about addressing safety concerns on and around SEPTA’s system. They take it all seriously, even including complaints of smoking on the platform.
BTBehavior Control Technician
See 19 more reviews

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User experience

🐞

Reported Bugs

3 issues

App crashes when trains are running late

Bug

Photo and text reporting functionality not working

Bug

Location selection becomes inaccurate on moving trains

Bug
✨

Requested Features

6 requests

Ability to specify train direction (Northbound/Southbound) when reporting

Feature

Better signage inside transit cars showing train and car numbers

Feature

Real-time follow-up notifications on submitted reports

Feature

Improved location selection for moving vehicles

Feature

Regular announcements about transit rules and consequences for violations

Feature

Better communication about train delays and reasons

Feature

FAQ

What does the SEPTA Transit Watch app do?

The app allows users to quickly and discreetly report suspicious people or activities directly to the SEPTA Transit Police. It enables the submission of text messages, pictures, and locations, and provides an option for anonymous reporting.

What are the key features of the app?

Key features include the ability to report problems with text or photos, automatic disabling of the camera flash for discretion, location selection, report categorization, an option for anonymous reporting, a direct call button to SEPTA Police, and Be On the Look Out (BOLO) alerts for persons of interest.

Is the SEPTA Transit Watch app free to use?

Yes, the SEPTA Transit Watch app is free to download and use. There are no in-app purchases or advertisements mentioned in its description.

How does the app handle areas with no cellular connectivity?

If you send a report in an area without cellular connectivity, the app is designed to store the report and send it automatically when connectivity is restored. It prioritizes sending text messages before pictures to ensure faster delivery of initial information.

What should I do if I see someone from a BOLO alert?

If you see a person from a Be On the Look Out (BOLO) alert, you should immediately call 911 and then use the app to discreetly send a report to SEPTA Transit Police. This ensures both immediate emergency response and discreet reporting.