Free

Details

Released
November 17, 2018
Updated
October 27, 2026

Features

Background Location Access

Servicefactor screenshot #1 for iPhone
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About

This app serves as a mobile companion for field technicians using a web-based system. It streamlines service calls by allowing technicians to create invoices, process payments, manage equipment details, and generate quotes directly from their devices, syncing all data back to the office.

✓Create invoices and process payments in the field
✓Manage customer and equipment details
✓Generate and send quotes with signatures
✓Track dispatch statuses and material usage
✓Capture customer signatures for work authorization
✓Integrated mapping with turn-by-turn directions
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What's New in Servicefactor

1016.73

October 27, 2026

UX improvements in sync, quote, and invoice modules.

User reviews

Worst service app ever

This app is not user friendly and extremely complicated for simplistic daily use, every tap the app has to sync and god forbid you’re in an area with bad cell reception your tablet becomes a paper weight, if I can give it 0 stars I would

Poor program

If I could give this a zero I would. Company been using this for a few years. Try a do search of customer list doesn’t go in alphabetical sequence at all. Try address doesn’t come up with number in order ie 230 comes up with 5230 and the like. Can’t use in basement due to no reception. If you have 1bar and try to go to next screen it freezes up. Very poor program.
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Horrible

Use anything else. Even when you have a good signal its wonky. App is poorly executed

Go elsewhere!

This product is very glitchy and continues to lose Tehcnician input data. Wasting time and money. Coordinators have to work for the software for they cannot put a service or PM in for more than one day. have to manually move it on the calendar daily.
Don’t waste your time or money investing in this poorly designed application.
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Terrible

Every update makes it work even worse. Spending an extra hour unpaid at almost every call just to try and get this trash to work. Steer clear of this provider

Developer apps

FAQ

What is Servicefactor?

Servicefactor is a mobile application designed to complement the ServiceFactor web system, specifically for field technicians. It enables them to manage service calls, create invoices, process payments, and generate quotes directly from their mobile devices.

Is Servicefactor free to use?

Yes, Servicefactor is available for free. There are no associated costs to download or use the application.

What devices does Servicefactor support?

Servicefactor is available for iPhone and iPad devices. It is designed to be used on Apple's mobile operating systems.

How often is Servicefactor updated?

The latest version of Servicefactor is 1016.73, and it was last updated on October 27, 2026. While this indicates a recent update, specific update frequency is not detailed.

What are the main benefits of using Servicefactor for field technicians?

Servicefactor helps technicians increase cash flow by creating invoices and processing payments on-site. It also provides access to customer history, equipment details, and allows for efficient quote generation and work authorization.

Does Servicefactor have ads?

No, Servicefactor does not contain advertisements. The application is ad-free, ensuring an uninterrupted user experience for technicians.

How does Servicefactor help businesses stand out from competitors?

By offering clients professionalism through efficient on-site invoicing, payment processing, and quote generation, Servicefactor helps businesses set themselves apart from their competition.

What is the user rating for Servicefactor?

Servicefactor has a rating of 2.4 stars based on 37 ratings. This suggests that while the app offers useful functionality, user satisfaction may vary.