Good Practices vs Servicefactor

Information contained in this app consists of data and calculators for plumbing and heating contractors engaged in the installation of gas-fired equipment only in the areas served by Enbridge Energy Utah/Wyoming/Idaho. Enbridge Energy Utah/Wyoming/Idaho provides retail gas-distribution service to customers in Utah, southwestern Wyoming and a small portion of southeastern Idaho. Information contained herein has been extracted from local codes adopted and incorporated by local authorities into heating or plumbing ordinances or codes and hence mandatory; however, the information does not attempt to set forth all requirements of any such ordinances or codes. Enbridge Energy Utah/Wyoming/Idaho recommends all plumbing and heating contractors become thoroughly familiar with the requirements of the applicable ordinances or codes, contained in the International Fuel Gas Code (IFGC), International Residential Code (IRC), International Mechanical Code (IMC), International Plumbing Code (IPC), National Electrical Code (NEC), American Gas Association (AGA) standards, National Board of Fire Underwriters (NBFU), National Fire Protection Association (NFPA), Enbridge Energy Utah/Wyoming/Idaho Policy & Procedures, as well as with the information contained herein so gas installations made by them will measure up to the proper standards of quality and workmanship. Enbridge Energy Utah/Wyoming/Idaho is not responsible for the safe or proper installation of gas piping, equipment or appliances beyond its meter and does not, by the publication and distribution of this information, assume any such responsibility. Although every effort is made to ensure the app data and calculators are accurate and updated on a timely basis, changes incorporated in may not be immediately reflected in this application.

Are you a current ServiceFactor user? ServiceFactor Mobile is a companion to your ServiceFactor web system, built for your field technicians. ServiceFactor Mobile helps increase cash flow by automatically creating an invoice at the time of service and allows the technician the ability to process payments in the field. When a technician receives the service call information, they also receive notes about the customer, history and what equipment is located at the site. The technician can update their dispatch status, as well as enter material and flat rate repairs used (if applicable) against the specific piece of equipment for which it was used. All work can be approved by capturing a customer signature prior to performing recommended repairs, and the technician can also prepare a quote for the customer. If the quoted work is not approved, the quote will automatically be uploaded back to the office and generate a quote in the system for future follow up. Once the work has been performed, complete the work order by collecting payment (if applicable) and have the customer sign the invoice or work order. All information, including the customer’s signatures approving and accepting the work will sync back to the office, updating your system. With the ServiceFactor Mobile, you will set yourself apart from your competition by offering your clients the professionalism they deserve and expect. · Retrieve calls to your iPad or iPhone · View customer information · View problem reported and site notes · View Equipment details and warranty dates · Add or Edit Equipment, including pictures · View attached images or documents · Fill out custom checklists and readings based on equipment type · Track custom checklists based problem reported · Track dispatch statuses that automatically update the Dispatch Board · Enter material from truck or warehouse inventory · Inventory is broken down into categories with pictures · Handles both T/M and Flat Rate billing on the same invoice · Automatically calculates item sell prices based on Service Agreement Discounts · Ability to sell service agreements · Sold service agreements automatically create record in the office · Capture work authorization signature · Generate Quotes in the field with pictures of items quoted · Unaccepted quotes create a quote record in the office for future follow up · Capture customer’s acceptance signature for work performed · Receive payments in the field including Chip processing · Ability to Email quotes and invoices with customers signature · Copy of the signed invoice is uploaded back to the office · Integrated mapping with turn-by-turn directions · Portrays a professional image to the customer · Easy for techs to learn and use · Saves time and money Team Management Systems various software packages have been the preferred software solution for thousands of HVAC, Plumbing, Electrical, Mechanical and other service contractors throughout the world since 1991. NOTE – ServiceFactor Mobile works seamlessly with ServiceFactor Web to offer a complete user experience. You must have a current subscription to ServiceFactor by Team Management Systems to use this app.